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Customer Service Administrative Assistant

Location:
Hollywood, FL
Posted:
November 18, 2013

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Resume:

JAMONICA LAWRENCE

***** ** **** *** *****, FL ***54 305-***-**** aca2bz@r.postjobfree.com

OBJECTIVE

My main professional goal is to grow, serving the company with loyalty and ability, regardless of the degree of difficulty, since I

am a professional who like a challenges.

QUALIFICATIONS

Excel individually or in team-oriented environments. Work well with others, Superb multitasking, interpersonal, communication

and leadership skills, Ability to succeed in high-stress, and physically/mentally demanding situations

EMPLOYMENT HISTORY

Biscayne Art Engineering November 2012 – September 2013

Billing Clerk/ Office Manager

Executed cash, processed checks and created interstate deposits. Utilize QuickBooks to make general ledger entries;

process credit card payments, and balance A/R on a bi-monthly basis.

• Introduced QuickBooks and Excel database into the office to improve work productivity and efficiency

• Organize regular journal entries such as monthly and quarterly

• Manage Human Resource such as make resolutions for employee

• Work one on one with venders/clients

The Village Flea Market February 2011 – October 2012

Accounting Clerk/Bookkeeping

Verifying the accuracy of invoices and other accounting documents or records. Update and maintain accounting journals, ledgers

and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).

Compile data and prepare a variety of reports. Reconciles records with internal company employees and management, or external

vendors or customers.

• Assists in the maintenance and preparation of local internal controls.

• Cross trained to provide assistance as necessary in the areas of payroll, procurement,

• Expenditure of funds, and budget preparation.

• Performs more advanced case processing duties in addition to performing accounting duties.

• Performs all of the duties of the lower level within this series as required.

YMCA of Greater Seattle

Operations Support Coordinator/ Administrative II June 2004 - January 2011

Handled membership billing, payment returns, and payment arrangements for members of 10 YMCA branch operations.

Interfaced with branch executives and directors regarding delinquent membership payments. Sent correspondence to members at

regular intervals to request payment & monitored accounts receivable for branches.

• AR and AP Representative

• Accounting and bookkeeping

• Database management

• Customer service practices

• Spreadsheet application

• Effective presentations

• Desktop publishing

• Word processing

• Transcription procedures

OTHER RELEVANT EXPERIENCE

• Customer Service Agent, Amazon

• Receptionist/Customer Service, Swedish Medical Center

EDUCATION

Franklin High School, 2000, High School Diploma

Seattle Central Community College, 2004, Administrative Assistant Associate’s Certification



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