Neeka Banks

*** ****** ****, **

aca2am@r.postjobfree.com

Atlanta, GA 30331

404-***-****

Self-motivated manager with thirty years of experience in the corporate,

non-profit and entrepreneurial environments prepared to bring unique

insight into an organization to interface with staff and principals. A

successful manager with sound leadership and business management abilities

complemented by professional, hands-on, administrative approaches to assist

in strategically fostering productive and efficient work environments and

relationships while establishing a brand to secure footholds in emerging

markets.

PROFESSIONAL EXPERIENCE:

A Keen Signature Services - Atlanta, Georgia

Director of Operations

2005 - present

. Manage daily operations of activities and services for staff,

agents and vendors: create revenue generating strategies; enhance

staff development, performance and training activities; provide

forecast objectives; present marketing strategies; and ensure

industry compliance

. Contract with signing agents nationally to provide services to

consumers seeking refinance in real estate

. Secure, manage and negotiate relevant contracts with lending

institutions nationally

. Ensure timely product delivery and quality control to optimize

efficiency and accuracy of service deliverables

. Manage scheduling activities and capacity for agents from inception

to deployment

A Keen Services - Atlanta, Georgia

Manager of Operations

2001 - present

. Developed a business model that generated a net revenue stream of

over 750K within first three years

. Manage daily operations with solid insight to provide strategies to

generate revenue and negotiate resource assignments in the supply

chain within the established lending industry

. Secure, manage and negotiate relevant contracts to drive business

and generate income with lending institutions

. Contract with firms to provide logistic and administrative services

for their clients in facilitating, expediting and executing

business goals and objectives

. Ensure delivery and quality control of real estate documents to

clients

. Manage and organize scheduling activities and capacity for

attorneys

Nortel Networks - Alpharetta, Georgia

Project Manager/Operations Controller

1999 - 2001

. Coordinated, managed, and planned daily capacity and work schedules

for network and system engineers ensuring timely and accurate

project and operating deliverables from "design to final build"

. Liaison between engineer, project manager and customer to meet

successful project goals and global business objectives

. Deployed, maintained and supervised performance and deliverables

for network and system engineering packages ensuring customer

requirements, commitments and standards were met

. Created database tracking system in collaboration with peers that

evolved into the development of a revised operational strategy for

a multi-million global scheduling tool and facilitated training

. Participated and collaborated with management on decisions that

produced successful completion of deliverables and performance

objectives, change orders and workload capacity

. Provided leadership and support to engineers by tracking job

progression, monitoring development and skill set level objectives

. Participated in task forces to enhance global business processes

including ad hoc augmentation to strategic working groups offering

comments, recommendations, suggestions to drive desired business

processes and results

. Generated departmental metrics, reports and payroll administration

Neeka Banks

Page 2

MedPartners - Alpharetta, Georgia

Human Resource Coordinator

1997 - 1999

. Direct report to VP to provide personnel administration for

physician management network

. Recruited, interviewed, and recommended personnel for employment

. Provided representation for health and welfare benefits, job

description and position assessment initiatives

. Coordinated, deployed, and facilitated an Integrity Training

Program for regional employees

. Conducted new hire orientation

. Initiated, executed and processed personnel requests and activities

for 700 employees at regional level

. Collaborated with management to implement and create policies and

procedures to develop physician association

. Assisted with facilitating, credentialing, recruitment and

committee review for physician participation in network

Alternate Life Paths Program - Atlanta, Georgia

Executive Assistant

1993 - 1997

. Assisted Executive Director in day-to-day operations of non-profit

youth facility

. Assisted with securing funding from local, state and federal

agencies

. Assisted with employee recruiting, interviewing and evaluations

. Prepared, edited and typed correspondence, reports, budgets,

proposals and contracts

EDUCATION:

American InterContinental University - Atlanta, Georgia

BA - International Business, Human Resources

2004

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