Kerry C. Langston

*** ******* ****** **

John's Creek GA 30022

678-***-****

aca257@r.postjobfree.com

OPERATIONS MANAGER

Professional Experience

The Padded Wagon - August 2009 to Present

Operations Manager

Handle all customer service issues - giving estimates, preparing paperwork

for local and long distance moves, coordinating crews to handle moves

Handle all billing issues

Handle claims

Responsible for all office issues - computers, phones, office equipment,

billing, office supplies, handling payroll

Provide support to Upper Management

Handle warehouse issues, incoming and outgoing shipments, warehouse storage

issues

Handle all marketing

Handle truck maintenance scheduling, registration, insurance

Handle all AMSA, Georgia Public Service Commission, GAMA and other

membership compliance

Handle moving material stock

Get Organized - June 2000 - Present

Owner

Organize whatever is needed for private residences and businesses

Contract Administrative/Operations Positions (during "stay-at-home" status)

- March 2002 - August 2009

Perform general administrative duties for friends and former co-workers who

require temporary help including bookkeeping/accounting, creating

spreadsheets, verbal and written correspondence, etc.

The Law Offices of David E. Stahl, P.C. - April 2007 - September 2007 (Mr.

Stahl passed away)

Legal Assistant

Assisted in all office matters for a sole practitioner (criminal defense,

corporate, domestic)

Prepared documents, reports, schedules, maintained contact with clients,

courts, accountants and performed general office administration

Office closed upon the untimely death of Mr. Stahl

Re/Max Around Atlanta (Bennett Street Office) - July 2001 - February 2002

Real Estate Sales Agent

Security Technologies Group, Inc. - December 1997 - July 2000

Office manager / Human Resources Rep (Originally hired as Executive

Secretary, promoted within first 6 months of employment)

Handled all local Human Resource Issues (hiring, firing, affirmative action

rep, tracking review schedules, updating Personnel Manual, responsible for

payroll issues)

Maintained all Office Issues (set up offices for new employees, ordering

phones, beepers, computers and all necessary equipment, local IT contact,

invoice approvals)

Managed customer service and front desk employees

Coordinated all training seminars, all training schedules for project

managers and maintained records of required continuing education

Handled all travel arrangements for Executive Management

**Voted Administrative Employee of the Year in Southeast Region

Atlanta Service Warehouse - April 1997 - September 1997

Executive Secretary / Customer Service Representative

Administrative Assistant to V.P. of Sales, Executive V.P. and the President

Prepared rate quotations, spreadsheets and correspondence for prospective

clients

Handled order shipments, inventories and reports for customers

M&W Distribution Services, Inc - November 1993 - April 1997

Executive Secretary

Prepared presentations, rate quotations, spreadsheets and correspondence

for all of the sales department and upper-level management

Maintained prospect and current-client databases, tracked customers' rate

and activity histories for rate increases and sales report generation,

performed extensive account research and analysis

Controlled finances for a warehousing organization (Distribution Centers of

America) which included calculating and distributing quarterly and annual

financial reports

Waffle House, Inc. - June 1990 - October 1993

Control Analyst (Originally hired as an Operations/Communications Center

representative - promoted after first year)

Collected and organized information for more than 900 restaurants to

present to the Company Field Controllers, performed extensive P&L research

to find problems in restaurants

Responsible for all Waffle House, Inc. donations

Responsible for tracking and paying Area V.P., Senior V.P. and Regional

Management's bonuses, tracked all maintenance parts inventories, kept

personal and organizational information on the maintenance staff, helped

operators maintain proper Unit Manger bonus payments

Arranged awards banquets including air and ground transportation, hotel

arrangements, ordering awards and organizing their distribution and

arranging meals

Budgeted, organized and implemented a special Christmas present

distribution program for more than 10,000 children

Education

Auburn University - Auburn Alabama - 1983 to 1986

Public Relations, Speech Communication, Journalism (Senior Status)

Skills/Personal Strengths

Windows XP, MS Office (Word, Excel, Power Point), QuickBooks, Windows 95,

Lotus 1-2-3 for Windows 4.0, Lotus AmiPro Release 3.0, ACT, IBM asz400 Main

Frame and Word Processing, Type 80 wpm

Notary

Above average energy level, great attitude, team player and/or independent

worker, extremely organized, self-starter/quick learner, excellent written

and verbal skills, trustworthy, sense of humor

Contact this candidate