Gina M. Watcher

H: 570-***-**** ● *** NORTH *TH STREET ● MINERSVILLE, PA 17954 ● E:

aca22o@r.postjobfree.com

PROFILE

BS in Healthcare Management

Seeking a healthcare management career

* ***rs supervisory experience

8+ years experience in a healthcare setting

Knowledge and skilled in working with hospital department managers, physicians and

administration to improve bottom line

Successful marketing and networking referrals for consistency in patient flow

WORK EXPERIENCE

Translational Laboratory Technician, The Penn State Milton S. Hershey Medical

Center/College of Medicine, Hershey, PA (April 2013 June 2013)

Apply scientific practices, techniques and methods as appropriate for specific situations, correlatedata, recognize discrepancies in results and follow protocols through a series of related detailedsteps or processes.

Consenting patients and sample collection for MICU study

Assist in maintaining database information for REDCap and other study related fields.

Maintain records for Aquire database, knowledge of Microsoft Excel, Microsoft Access running queries, analysis tools, performing calculations and/or formulas returning data that is needed and managing data.

Attend clinic hours and patient rounds when requested

Assist in any research tasks including but not limited to, IRB approvals, grant requests and acquisition of data.

Medical Office Manager, Pure Pediatric Therapy, Laguna Hills, CA (June 2008 September

2012)

Personal Assistant to Director for marketing, mailings, faxes, e mails and personal projects

Demonstrated ability to build and maintain referral relationships with physicians

Worked independently overseeing the responsibilities in a pediatric Occupational, Physical

and Speech therapy clinic

Managed patient flow ensuring supervision and coordination of operational workflow

Managed monthly inventory, scheduling, patient accounts, verification of benefits and

authorizations

Managed billing, posting, adjudication of claims, billing payment posting, problem solving for various payors and accounting projects in billing and collections using system software Lytec and Excel

Admissions Liaison, The Penn State Milton S. Hershey Medical Center, Hershey, PA (June

2004 March 2008)

Provided the responsibility for the coordination of an effective, efficient admission process for all by verifying pertinent information, and completing necessary procedures to schedule and admit 80 100 inpatients and/or outpatients daily

Familiarity with business office processes for billing and collections including: ICD 9,

CPT Coding, CPT4 and knowledge of handling claims

Trained efficiently using the following systems: Eclipsys, Cadence, Cerner, Signature, Powerchart, Microsoft Excel, Microsoft Outlook, Microsoft Word and DocFinity.

Assisted with insurance verifications, inpatient and outpatient and emergency room registrations

Facilitated in training and providing assistance to individuals implementing processes

and Direction for workflow

EDUCATION

BS in Management with a concentration in Healthcare Management, Magna Cum Laude, Kaplan

University, Des Moines, IA, March 2008

AS in Business for Executive Medical Secretary, honors, McCann School of Business &

Technology, Pottsville, PA, June 2004

REFERENCES AVAILABLE UPON REQUEST

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