William Harrison, PMP

*** *. ***** ******, *** FL Baltimore, MD 21202

443-***-**** aca1qb@r.postjobfree.com

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Senior Project Manager

Project Quality Management Enterprise Implementation Risk Management

. Experienced project manager with over 12 years of success leading all

phases of diverse projects; certified Project Manager Professional with a

Master's of Science degree in Computer Systems Management with a

concentration in information assurance.

. Business strategist; hands-on experience in analyzing and designing the

activities and workflow in and around an organization while demonstrating

breakthrough thinking and aiming for dramatic business results.

. Excellent communicator; Interpersonal skills coupled with technical savvy

to bridge the business and technical communities.

CORE COMPETENCIES

ERP ( Compliance ( Information Management Security ( Six Sigma Lean

Methodology ( Training Development ( MS Office Suite ( Quality Planning (

Custom Software Development ( Systems Engineering ( Systems

Migrations/Integrations ( Requirements Analysis ( Costing & Budgeting (

Project Scheduling ( Testing/QA/Rollout/Support ( Cross-Functional

Supervision ( Resource Management ( Client Relations & Presentations (

Vendor Management ( Capacity Planning

PROFESSIONAL EXPERIENCE

West Arlington Consulting Group LLC, Baltimore, MD

09/13 to Present

Title: Founder

Independent consultant specializing in Program/Project management, Business

Process Optimization, and Management/IT consulting.

. Evaluate existing systems and procedures making recommendations for

improvement.

. Design prototypes and proof of concepts that best fit the client's needs;

ensure client's satisfaction until the project is complete.

SAVA Workforce Solutions, Herndon, VA 10/11

to 09/13

Title: Business Process Engineer SME Level IV

Supported multi-divisional Federal law enforcement agency with business

process reengineering. Awarded agencies Knowledge Award for innovative

practices and solutions.

Led team of consultants, supporting client's largest division, in the

review, documenting, evaluation, recommendation, and implementation of

reengineered processes.

. Performed assessment of operational units with a focus on capturing As-Is

state. Critically evaluated information gathered, reconciled conflicts,

decomposed high-level information, and designed new To-Be model

automating key processes. Elicited requirements using interviews,

document analysis, requirements workshops, surveys, site visits, use

cases, scenarios, and task and workflow analysis. Tracked all

deliverables through completion.

. Provided financial scorecard linking cost, resources, and security

priorities of multi-million dollar budget for senior executive review.

Afforded leadership new capability to analyze dynamic data within minutes

instead of weeks.

Deloitte Consulting LLC, Arlington, VA

10/08 to 10/11

Title: Senior Consultant - Systems Integration: System Engineering Group

Provided external management of a broad range of information technology

initiatives, core IT system requirements, projects and programs

including the creation and implementation of technology and business

solutions.

. Supported efforts to centralize oversight of budget, risk management,

strategic alignment of IT investments, and investment management along

with standardization of investment procedure, rules and plans of 16 DoD

and Intelligence Community (IC) agencies.

. Assisted working group in developing new Risk Management Framework and

streamlining Testing and Evaluation. New process designed to increase

information assurance and decrease risk in DoD/IC developed information

sharing solutions.

. Conducted technical study to evaluate possible solutions and analyze

alternatives to improve data collection. Led documentation of CONOP,

project plan & schedule, task list, and hardware/software analysis.

Worked closely with developers and vendors to define customer

requirements.

Humana Inc., Louisville, KY 10/07 to

10/08

Title: IT Project Manager

Led coordination of architects, developers, database administrators,

programmers, off-shore assets, testers, business analysts from various

service lines to design and develop in-house applications, managing all

aspects of Software Development Lifecycle using Agile and Waterfall

principles. Served as liaison between business and IT stakeholders.

. Managed migration of 450+ business applications to new $30 million Data

Center; directed internal project managers and external consultants

providing program support; identified application dependencies and

prevented business impact due to application downtime.

. Led SharePoint effort to inform senior leadership, managers, and staff of

pending data center conversion. Updated information daily, made available

pertinent documentation, provided migration status, conducted surveys,

and generated weekly presentations via SharePoint.

. Created internal introductory Project Manager Course; designed

preparatory program for new project managers; course modeled in other

geographical locations throughout company.

United States Air Force 11/02

to 09/07

Title: Captain / Communications and Information Officer

During a 5-year tenure as a Communications and Information Officer with the

U.S. Air Force, planned, designed, built, deployed, managed and maintained

communications and information systems architectures, and provided

executive level support.

. Led 101-person element maintaining $20 million in communications

equipment supporting 8,000 customers. Assisted in managing $1 million

budget. Directed design installation/support of local/metropolitan

network supporting 2,000 customers.

. Directed final design review of a DoD emergency communications system

program; guaranteed on-time delivery and 100% accuracy of documents

through testability and verifiability of requirements; resulted in

savings of $100,000.

. As Deputy Commander of the Information Systems Flight, responsible for

ensuring 24-hour connectivity for 2 major commands during Iraqi Freedom

campaign.

EDUCATION

. Executive M.B.A., Loyola University Maryland, Baltimore, MD (Anticipated

Graduation: Spring 2016)

. Masters Certificate, Business Process Management, University of San

Francisco, San Francisco, CA

. M.S., Computer Systems Management, University of Maryland University

College, Adelphi, MD

. B.S., Business Administration, Hawaii Pacific University, Honolulu, HI

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