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Customer Service Human Resources

Location:
Punxsutawney, PA
Posted:
November 16, 2013

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Resume:

Shirley A McCombie

**** ***** ****, *********, **. 15931 - 814-***-**** - 814-***-**** -

aca0ed@r.postjobfree.com

Objective To obtain a full-time position using my strong supervisory and

people skills.

Experience Service Provision Supervisor

Nov. 1, 2010 to present; Alleghenies Unlimited Care

Providers, Johnstown, PA.

. Supervise and schedule direct care workers providing non-

medical in-home care.

. Conduct Human Resource duties including interviewing and

hiring potential employees, training, orientation and

discipline.

. Responsible for completing payroll for approximately 400

employees.

. Field customer concerns and complaints, as well as other

customer service issues.

Marketing Assistant

June 7, 2010 to Oct 30, 2010; Constance Kammerer,

Prudential Financial

. Assist with Insurance customers, in the payment and

problem solving.

. Receptionist duties, answering phone and greeting

customers.

. Filing and computer use to solve client problems and

changes to policies.

Production Supervisor

June 1995 to January 2011; J.L. Carino Nurseries Inc.

Indiana Pa.

. Assist with Human Resources, duties include conduct

interviews, hiring and distribution of employee manuals,

and implementing daily work schedules.

. Supervise a six to 30 employees, at times on two shifts.

. Train and supervise employees in all elements of nursery

production, including quality and inventory of nursery

products.

Education Northern Cambria High School, Northern Cambria, PA.

Graduation June 1978

. Certificate of Diploma

Skills Basic computer skills; Microsoft Word, Excel.

Excellent people interaction

References References are available on request.



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