Victoria Slusher

*** ********** ******

770-***-****

aca094@r.postjobfree.com

Employment History

Reeves Insurance Agency - Personal Lines Account Manager

Buford, GA

May 2011 - Current

Started out as a receptionist/assistant to current agents in office

Sent out correspondence letters to insureds, answered & directed phone

calls, & entered money transactions

After a few months I was sent to insurance school & took the state

Insurance Agent Exam. I passed & received my Property & Casualty

license. I aquired several more skills & job requirements with the

Agent position

I was now quoting & servicing policies. For my book of business I was

responsible for answering any questions my insureds had

Since we were an independent agency we worked with many Insurance

Companies so i was also the insureds voice to the company, as well as

the person the Insurance Companies relied on to get all necessary

information needed from insureds.

NoTORIouS Photography - Freelance Photographer

Atlanta and surrounding areas

December 2008 - present

Being a freelance photographer has made sure I am extremely punctual

and have great time management.

Contact clients and answer any questions and concerns they may have

Setting up appointments and making sure all the information is conveyed

clearly

I've had to have great communication and people skills since I deal

with all of my possible and current clients on my own with no assistant

or other employees

Making sure my schedule, equipment, and paperwork are all organized so

that I may work as efficiently as possible with little stress and

struggle

Best Buy - Buford, GA

November 2007 - April 2011

Customer Service Representative

POS trained/cash handling

Returns and Exchanges

Inspect defective items and determine if suitable for

repair/return/exchange

Resolving customer issues

Keep track of in store, internet orders, and transfers of the products

Credit Card application entry and information

Answering emails

Answering phone lines and directing calls

Digital Imaging Specialist

Camera and video product and accessory sales

Product replacement plan and service plan sales

Ordering product not in stock and locating already ordered product

Prime informant for digital imaging

Making sure customer has everything they need and leaves with no

unanswered questions or concerns

Arby's - Cashier and Team Trainer

Dacula, GA

October 2006 - May 2008

Cash handling

Keep area clean and organized

Food prep and cook

Work in a fast paced environment quickly and efficiently

In charge of making sure all new employees are trained and existing

employees are trying to learn and develop into higher positions

Additional Experience

Was in FBLA [Future Business Leaders of America] in high school. Taught

me skills to being successful in the business world

Trumpet Section leader in marching band my senior year. Let my

leadership qualities excel. I was in charge of fifteen other

trumpeteers. I had to make sure everyone was learning their part

correctly and was in charge of group functions.

Took a computer class and a business documents class where I learned

Microsoft Office [Excel, Publisher, Word, and Power Point].

Education

Gwinnett Technical Institute - Photography

Spring 2012

Georgia State University - Managerial Sciences

Fall 2008 - Spring 2009

Apalachee High School

August 2004 -June 2008

Graduated with Honors and received a diploma with distinction

Skills

Familiar with computers, POS systems, TAM systems, Docstar Program,

return/exchange systems, multiple phone lines, Microsoft Office, and

internet

Organization skills and dealing with customers over the phone,

computer, and in person

Contact this candidate