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Home Health Customer Service

Location:
Silver Spring, MD
Posted:
August 26, 2019

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Resume:

Pascaline Moffor

***** ******** *******, ****** ******, MD 20904 240-***-**** ac96l3@r.postjobfree.com

Professional Summary

Dynamic Pharmacist with excellent work ethics. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.

Skills

Insurance verification

Medication dispensing

Drug storage procedures

Interpreting orders

Patient Education and Counselling

Administering vaccines

Customer service experience

Compounding skills

Drug utilization review

Team Leadership

Work History

Grad Pharmacist Intern, 05/2017 to 09/2017

CVS – Laurel, MD

Educated patients on possible drug interactions, potential side effects and optimal methods of administration

Processed orders through insurance and accepted customer payments for balances owed

Interacted with healthcare professionals to support timely and proper processing of prescriptions

Contacted insurance companies to resolve claims issues

Provided friendly customer service at drop-off and pick-up counters

Pharmacist Intern, 02/2017 to 04/2017

CVS Health – Orlando, FL

Certified Home Health Aide, 06/2010 to 07/2013

Bilos Mega Care – Hyattsville, MD

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs

Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships

Experiential Rotations

May-July 2016: Compounding Admixture Pharmacy (Orlando, FL)

August-November: Ambulatory Care (Orlando, FL)

December-February: Internal Medicine (Orlando, FL)

March-April: Advance Community Pharmacy (Orlando, FL)

May 2015: Florida State Hospital (Chattahoochee, FL)

July 2014: Walgreens Pharmacy (Silver Spring, MD)

Fall 2013 Walmart Pharmacy (Crawfordville, FL)

Education

Doctor of pharmacy Degree: Pharmacy, 2017

Florida Agricultural and Mechanical University - Tallahassee, FL

Associate: Arts

Florida State College at Jacksonville - Jacksonville, FL

Licenses/Certifications

Pharmacist: Maryland License #: 26565

Basic life support

Certificated Immunization: American Pharmacists Association

Certified Home Health Aide: Maryland

Certified Medication Technician: Maryland

Certificate of Completion for HIV/AIDS Training: FDOH in Leon County Tallahassee FL

Certificate of Completion of HIPAA Training.



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