Customer Service Manager
Resume:
Norma U. Smith
Experience and Skills
Walters, OK 73572 • Bi-lingual in Spanish and English
580-***-**** • Organized and articulate
ac9680@r.postjobfree.com
• Familiar with multiple communication devices
• Able to work rotating shift
• Able to handle multiple tasks at one time
• Customer service excellence proven at every position
• Backed by excellent interpersonal skills and a commitment to
customer service
• Retail sales clerk known for exemplary customer service, team player
mindset and exceptional cash-handling accuracy
• Certified phlebotomist
• Demonstrateshonesty and integrity
Accomplishments
• Repeatedly received recognition for excellent job performance and
customer service.
• Commended by supervisors for flexibility in changing work hours
when asked and filling in during scheduled days off for absent
employees.
• Noted for cash handling accuracy, with zero overages/shortages.
• Displayed a positive, helpful attitude on a daily basis that was
consistently praised by customers and employers.
Work Experience
PikePass
Customer Associate Representative 2018-Present
Delta Nutrition
Site Manager of the Walters Nutrition Center 2015-2018
Dillards
Sales Associate / Lingerie Business Mgr.2013-2015
Pound for Pound LLC, Walters, Ok
Self Employed with Pepperidge Farm Bread Route, 2008-2013
Ordered product, accepted daily deliveries and stocked shelves of all stores
in our route
United Supermarkets, Walters, Ok
Retail Sales Clerk and Produce Manager, 2004-2007
Courteously greet customers and efficiently process transactions within busy,
fast-paced retail environment.
Oklahoma Blood Institute, Lawton, Ok
Phlebotomist for blood drives in Southwest Oklahoma, 2000-2003
Drew blood accurately and safely while attending to the psychological and
physical needs of the patients.
Education
Temple Public School, Temple, Oklahoma
High School Diploma 1994
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