YEZENIA PATILLO, RN CM
**** ******** ** **; Washington, DC 20018
ac8po5@r.postjobfree.com 202-***-****
OBJECTIVE Registered Nurse Case Manager passionate about providing high-quality, patient-centered, compassionate and holistic care, both independently and as a core member of a professional health care team. Able to assist with discharge planning for both simple and complex situations. Able to respond effectively to any medical emergency. LICENSES,
CERTIFICATIONS &
MEMBERSHIPS
Registered Nurse: Virginia Board of Nursing License # 000*******, eligible for endorsement to any state as needed
Recently approved for April testing to become a Certified Case Manager by the Commission for Case Manager Certification
Member of Oncology Nursing Society
Trained in Chemotherapy/Biotherapy, Radiation, and Eye Brachytherapy Safety BLS for Health Care Professionals by the American Heart Association ELNEC Certification for End of Life Care
FEMA Emergency Response Certification
Trained in New Hire Orienting
EXPERIENCE REGISTERED NURSE CASE MANAGER VIRGINIA HOSPITAL CENTER JULY 2017-PRESENT
Case Manager and discharge planner for Medical-Surgical, Cardiac/Telemetry, Pulmonology, IMC/ICU, NICU, and Mother/Baby units
Preventing unnecessarily prolonged hospital stays when at-home care or nursing facility would best serve the member's needs through utilization of a broad range of resources Trained on both Soarian and EPIC interface
Utilization review using McKesson Interqual and general quality care review: coordinating and verifying appropriate level of care for patients in cooperation with physicians, insurance agencies, insurance verification/billing, and the health care team
Able to assess patients accurately and thoroughly for potential discharge/disposition needs, with consideration of the admitting diagnosis and consults arranged by the attending physician Preparation of patients for transition of care into home or skilled setting to include, but not limited to, arranging home transportation, home DME, home health agencies, hospice needs, skilled nursing facilities, and acute rehab
REGISTERED NURSE VIRGINIA HOSPITAL CENTER
JANUARY 2015- JULY 2017
Full-Time Staff RN and Charge RN on the Oncology/Hematology, Medical-Surgical unit Managing care for 5-7 patients; Gold star recognition for patient satisfaction Nursing diagnosis and patient care planning, including assessment, interpretation of lab values, intervention, implementation, and evaluation; Chemotherapy/Biotherapy infusion certification Management of 4-8 employees, delegation, CAUTI/CLABSI prevention management, staff assignment, and management of emergent issues when assigned to charge position during night shift Yezenia Patillo, RN ac8po5@r.postjobfree.com 202-***-**** PAGE 2
ADDITIONAL WORK
EXPERIENCE
(details available
upon request)
PERSONAL OFFICE ASSISTANT MY PROMO VOICE MEDIA GROUP, LLC AUGUST 2010-2014
EDUCATION WESTERN GOVERNORS UNIVERSITY Pursuing Bachelors of Science in Nursing 2018-PRESENT ENROLLED IN COURSES TO COMPLETE BSN PROGRAM FOR CONTINUED EDUCATION
MONTGOMERY COLLEGE Associate Degree of Nursing
2010-2014 CLINICAL EXPERIENCES WITH VA MEDICAL CENTER, CHILDREN’S NATIONAL MEDICAL CENTER, SUBURBAN HOSPITAL, AND HOLY CROSS HOSPITAL ADDITIONAL
CLINICAL SKILLS
Professional and clear communication with physicians and hospital staff, including effective SBAR and proper hand-off
Capable working in Word and Excel: formatting spreadsheets, creating clear and concise documents, and interpreting data
Able to determine ‘Inpatient’ versus ‘Outpatient’ status for admission with relation to intensity of service
Ordering and obtaining durable medical equipment for patients in need within a timely fashion
End of life care, palliative care, in-patient hospice, and pain management knowledge and training applied in Case Management to assist in working with Palliative care teams in communicating with families when Palliative Care not readily available. Able to assist in coordination of EMTALA transfers Ability to work well with a broadly diverse patient population with respect to age, nationality, religious affiliation, gender identity, sexual orientation, ability, educational background, and other parameters
Maintaining patient confidentiality, including understanding of and strict adherence to HIPAA guidelines
Acting effectively as a patient advocate and providing patient teaching geared to each patient's needs and abilities