Sindhuja Narasimhan Phone No:988-***-****

PROFESSIONAL SUMMARY

Experienced developer with 10+ years of experience in Banking and financial services and reconciliation

Good understanding of overall reconciliation process and Transaction Lifecycle Management (TLM)

Experienced in projects involving multiple technologies such as Oracle PL/SQL Programming, Unix shell scripting.

Hands-on experience in requirement gathering, Analysis, Design, coding, Testing, Business UAT support and production support

Proactive individual with critical thinking, excellent problem solving, good communication, interpersonal and alliance building skills

WORK EXPERIENCE

Organization

Duration

Cognizant Technology Solutions (Current Employer)

Sep 2008 - Till Date

EDUCATION

B .E ECE – 2007

TECHNICAL SKILLS

Skills

Description

Technologies

Unix shell scripting

Reporting Tool

Crystal Reports

Databases

Oracle 9i/10g, PL/SQL Programming & Performance Tuning skills

Scheduling Tool

Control M

TLM Tools

TLM 2.7 Recon Admin, TLM 2.6 Design Studio, TLM Smartschema, TLM SmartStudio, TLM Security Admin, TLM Webconnect

Project

TLM Application Support

Role

TLM Production Support

Duration

Aug 2011 – Till Date

Client

Northern Trust

Software

Unix shell scripting, Oracle PL/SQL procedure, Crystal Reports, TLM Recon Admin, TLM Design Studio, TLM Webconnect, TLM Smartstudio, TLM Smartschema

Responsibilities

Provided technical support to programmers

Handled production, scheduling and processing as well as job abends

Ensures SLAs were met and serve as point of escalation

Identified manual processing deficiencies and instituted automation techniques which reduced manual labor and increased workflow efficiency

Ensuring reconciliation processes are completed on time and thereby ensuring smooth processing

Supported team effort in addressing UNIX/Oracle DBA issues

Wrote complex SQL statements providing backend solutions to production issues, monitoring and reporting

Performing health check on TLM engines, databases, reporting console and the operating system

Liaised with other application support team and internal/external business partners to understand business demands/needs and to provide quick resolution

Lead problem resolution and conduct root cause analysis and established processes that will help incident prevention

November 2008 – July 2011

Role: Developer

Gather business requirements for Recon Application

Developed in-house reusable modules to be used internally for NT developers

Involved in all phases of SDLC - Analysis, Design, Review, Development, Requirement Traceability Matrix (RTM), UTC preparation and Unit Testing for the modules developed. Also provided support for System Integration Testing (SIT) and Business UAT and implemented the same in Production

Analyzed the project requirements and feasibility of implementing the same in Transaction Lifecycle Management product

Developed batch jobs using Control M for various business requirements.

August 2011 – March 2012

Role: Production Support

Addressed user queries, worked on Dockets, enhancements and bug fixes.

Performance tuned various PL/SQL procedures and have brought down the run time of the background jobs.

Developed an automated UI which included back-end Unix Shell scripts and Oracle SQL queries.

Enhancements done for many of the Crystal reports, based on business requirement.

April 2012 – September 2014

Role: Production Support – Onsite Counterpart

Worked closely with the Clients in client location and have received direct appreciations from them.

Involved in all Unix maintenance activities pertaining

Developed an automated UI which included back-end Unix Shell scripts and Oracle SQL queries.

Enhancements done for many of the Crystal reports, based on business requirement.

Personal Details

Date of Birth: 19-Apr-1986

Nationality: Indian

Declaration

I hereby declare that above furnished information is true to the best of my knowledge and belief

Place: Chennai

Date:

(Sindhuja N)

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