Sales Manager

Tucker Ophof

703-***-**** ac7mm4@r.postjobfree.com

Accomplished Global Business Development Executive with more than 20 plus years of proven success in the commercial sector, higher education and non-profits with an exceptional track record of exceeding team and individual goals.

CAREER SUMMARY

Expert at cultivating and managing C-level relationships with key stakeholders through a relationship & consultative driven process

Experienced in developing short & long term strategic sales & business development plans

Professional networker with superior social & interpersonal skills, focusing on stellar client engagement

AREAS of EXPERTISE AND PROFESSIONAL SKILLS

- New Business Development - Contract Negotiation - Client Account Management

- Sales Process Management - Forecasting - Strategic Planning

- Market Analysis - Program Management - Communication/Teamwork

Senior, Director Employer & Business Development 2015 - Present

Director of Employer & Business Development 2013 - 2015

Associate Director of Employer & Business Development 2012 - 2013

Robert H. Smith School of Business, University of Maryland College Park, MD

Developed & executed business development strategy that increased new & expanded previous employer engagement

Created strategic relationships with more than 50 Fortune 500 companies in China with in a variety of industries.

Acquired top tier accounts and developed relationships with more than 250 employer contacts such as Apple, Amazon, Dell, Ford, Uber, and Walmart resulting in job offers for students.

Identified job opportunities for MBAs resulting in a record high of over 90% MBA student placement

Planned and executed national and global events with leading world-renowned companies that enhance school’s brand awareness and lead to the creation of job opportunities for MBAs, Master’s, and undergraduate students.

Utilize Salesforce, marketing communication tools, and analytics to drive the overall business development strategy for the Office of Career Services

Manage a team of 4 FTE’s (3 local; 1 based in China) focusing on coaching, developing, motivating and by providing support and guidance that contribute to the overall success of the business development efforts for the Office of Career Services.

Expands relationships with key Alumni for engagement with the Office of Career Services and the Smith Community

Director, Membership Development

DBIA, Washington, DC 2010 - 2012

Successfully recruited 160 Corporate Members and 760 Individual Members resulting in more than $620,000 in new member revenue; increased member retention from 68% to 87%

Developed new marketing, communications, and public relations program improving the organizations' recognition in the construction industry; improved relationships and communications with 16 Regions.

Implemented a weekly e-newsletter resulting in more than $75,000 in non-dues revenue with in the first 6 months.

Created prospecting process for identifying and recruiting potential new members in all sectors of the construction industry

Established strong relationships with CEO’s, Presidents, Vice Presidents and other Senior Executives of the Board of Directors & other member companies.

Vice President, Sales

Bid4Assets, Inc. Silver Spring, MD 2007 - 2009

Successfully closed 7,300 online auctions resulting in $33 million in Gross Merchandise Value sales.

Renegotiated contracts with more than 50 County Treasurer-Tax Collectors resulting in over $400,000 in recurring sales.

Developed new service offering for County Treasurer-Tax Collector clients creating an additional $25,000 in new sales for 2008.

Managed contract with the United States Marshals Service and sub-contract with the Department of Treasury increasing annual revenue approximately $750,000.

Vice President, Sales (continued)

Created new service offering targeted towards private real estate investors resulting in $1.6 million in Gross Merchandise Value sales.

Initiated contract negotiations with several potential clients, which resulted in $750,000 new revenue.

Established strategic sub-contractor partnership to HUD; providing online real estate auction services.

Member of the software development team that created and implemented a new application for County Treasurer-Tax Collector clients resulting in opening a new revenue stream for the company.

President/Owner

Dominion Concierge, Inc. Bristow, VA 2007 - 2008

Created business plan and secured funding from the SBA to launch Dominion Concierge, a personal and corporate concierge company serving the Washington, DC metro area.

Developed website, marketing plan, budget, pricing, service lines and operational procedures for the company.

Director, Membership Development

ARTBA, Washington, DC 2006 - 2007

Managed membership budget of $3.9 million.

Exceeded new monthly membership revenue goal by an average of 40%.

Maintained a 90% renewal rate by managing the membership renewal process.

Uncovered $150,000 of uncollected dues revenue and developed a program to recoup revenue.

Identified and recruited potential new members in all sectors of the road construction industry including manufacturers, software providers, construction companies, engineering firms, financial institutions, as well as other state and regional associations.

Developed strong relationships with CEO’s, Presidents, Vice Presidents and other Senior Executives of member companies to create recruitment strategies within the road construction industry.

Director, Membership Development

AAHomecare, Alexandria, VA 2004 - 2006

Managed membership budget of $2.6 million.

Exceeded new membership revenue by $20,000 in 2004 and $110,000 in 2005.

Raised over $60,000 in new membership revenue by developing a new association council.

Successfully recruited over 100 new members.

Improved membership retention to 80% by implementing new member retention strategies.

Utilized strong relationships with CEO’s, Presidents, and Vice Presidents & Senior Level Executives of member companies to create recruitment strategies within the homecare industry.

General Sales Manager

Trader Publishing (U.A.M.), Baltimore, MD 2002 - 2004

Ranked in the top 2 for the Mid-Atlantic District in weekly revenue.

Grew regional market revenue by 20% in 2 months.

Increased individual territory revenue by 200% in 6 months.

Responsible for managing an operational budget of $2.5 million.

Managed sales team consisting of a Sales Manager and 7 sales reps.

Agent

Randstad NA, Alexandria, VA 2000 - 2002

Prospected, qualified and closed potential clients to utilize Randstad employment services.

Successfully established rapport with clients developing strong, long lasting business relationships by exceeding client expectations.

Effectively evaluated client needs and created cost effective and specific solutions to meet their business goals.

Ensured client satisfaction by anticipating and quickly resolving concerns

Education: 1994 B.A. Communications, Long Island University, C.W. Post Brookville, NY

2017 MBA Robert H. Smith School of Business, University of Maryland College Park, MD

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