Rajasri Ray ac7gli@r.postjobfree.com 617-***-****
VISA STATUS: US CITIZEN
Linkedin Url: www.linkedin.com/in/rrayus/en
SUMMARY
Well experienced professional in Software testing and Quality Assurance methodologies having an experience in Mortgage, Banking & Financial, Life Sciences, Retail, Telecom domain in Waterfall and Agile based development environments, with responsibilities as a Test lead, Senior QA, PMO Test Lead cum Business Analyst handling multiple projects involved directly with requirements to test case estimation based on complexity, manual functional testing both front end and back end database, SIT, UAT, Regression, web portal content testing, single sign-on authentication testing, cross-browser testing, web services etc.
Possess excellent written, verbal and negotiation skills with equally good knowledge and experience in project coordination, planning, test case design/review/execution, offshore onsite team leadership and an overall thorough understanding of SDLC.
QA LEAD SKILLS
Successfully handled Senior QA consultant and Test lead roles that includes Test Lead/Test Manager role in a PMO environment
Successfully managed complex projects with global implementation and rapidly evolving requirements.
Effective communication skills and record for coordination between globally located teams.
Project delivery under stringent timelines and high pressure.
Conducted a Test planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
Exceptional ability to maintain and build client relationships
Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
Thorough Understanding of Software Testing Life Cycle (STLC), involved in various phases like Requirements, Test Design, Test Plan, Test Execution and implementation.
Acted as liaison between management and development team for Requirements and QA.
Preparing Test Metrics management
Clear understanding of change request/scope management and followed up many best practices across projects
TECHNICAL SKILLS
FUNCTIONAL
TECHNOLOGY And TOOLS
Black box testing and White box testing
Functional coverage, Statement coverage, Path coverage
Requirement based testing
Business process based testing
System testing, Regression testing, Integration testing, Acceptance testing
Backend database validation
Databases - SQL queries in Oracle 9i, 10g
Scripting Languages: Javascript,HTML, XML
Operating systems –Windows (95, 2000, XP),Safari, Unix
Data warehouse and database testing, Mobile testing(ipad), Mainframe Testing,
Black Box,White Box testing, Regression, Integration, System Testing,
XML Testing SOAPUI testing - Basics
ESB testing - Tested XML files and compared data with backend tables
Java testing / JavaUI - Java Based application - 2 years
Validating XML messages, XSLT, XPath
WSDL testing for both tier 1 and tier 2 environments-Basics of WSDL
Oracle / Toad/ Rapid SQL - 3 years
Web based and Windows Application
Project Management Framework- Scrum, Agile, Waterfall.
Framework – MS .NET, UFT, SOA
Tools:
Testing Tools – Clearquest, Test Director, Quality Center 10,
Defect Management: Silk Radar, JIRA( Project tracking tool) HP ALM 11,
Star Team, CVS, Bugzilla, Jira, Zeenyx.
Requirements Management: DOORS, Requisite Pro
Web Service: SOAP UI
Hermes tool for pushing XML's
Winscp to locate log files
Unix: Putty
IN PROGRESS:
ISTQB S/W Testing Foundation
PMP aspirant - Completed 3 modules out of 35 PDUs from PMBOK Version 5
EDUCATION
AGILE Bronze Certification: AT&T Internal
M.S., IT Management, Brandeis University, MA
B.S., Calcutta University, India
CERTIFICATIONS
Graduate Certificate in Web Designing, Northeastern University, MA 1999
Project Management, Brain Bench/ Cognizant, 2011
Retail Industry Knowledge, Brain Bench/ Cognizant, 2011
PROJECT EXPERIENCE:
1. P L A N N E D S Y S T E M S I N T E R N A T I O N A L - A U G 2 0 1 5 – P R E S E N T
Client: Department of Veteran Affairs
Projects:
Joint Legacy Viewer (JLV): The Joint Legacy Viewer (JLV) is a graphical user interface (GUI) that displays data from the Veteran Affairs (VA) electronic medical record (EMR) systems, the Department of Defense (DoD) EMR systems, and VA and DoD VLER community partners in a single user interface.
Community Viewer (CV): The Community Viewer application provides health data to Community Providers as Veterans are referred for treatment. This project will continue development and deployment of the Community Viewer application.
CPRS: Computerized Patient Record System
Vista: Veterans Health Information Systems and Technology Architecture
EHRM - Cerner Millenium: This project is meant to support of the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) Program, which will replace VA’s current system, Veterans Information Systems and Technology Architecture (VistA) with a commercial Electronic Health Record (EHR). EHRM is based on Cerner Millennium.
Responsibilities: Test Engineer – Enterprise Test Services (ETS)
Worked as a lead in ETS test service for 3 projects. Rest of the time working as team member/ within ETS in their Requirements Validation team.
As test lead, followed and performed tasks as per ETS services checklist guide throughout the test event
As test lead, entered requirements in ALM, test case folders created and linked to the requirement, test cases assigned to team members, created Test Plan summary from ALM– as per internal template guide which goes through an artifact review process, maintain project dashboard, schedule and facilitate daily stand-up meetings with the test team and project coordinator, take meeting minutes and post them in the project’s Service Artifacts folder
As tester, design test cases in the Test Plan section of ALM which are mapped to requirement, run test cases when build is ready– smoke test cases, new requirements, regression suite
Defects – enter defects, track defects, attend defects triage meetings with project team/client, defect report(lead), defect test, re-test with new build
Project Closeout (lead activity)- test analysis summary report in ALM as per internal template guide - goes through an artifact review process and other closeout activities – such as update project dashboard
Ongoing throughout the test event: Enter lessons learned throughout the project as per internal guide
2. COGNIZANT TECH SOLUTIONS - JULY 2010 TO J U L Y 2 0 1 5
A) Freddie Mac - Mclean VA
Duration Jan 2015 - Present
Team Size: 6
Technology used: Weblogic, Webservices, JUnit, J2EE, Java Framework,
Tools: SOAP UI, Rapid SQL, IBM Rational Doors(requirements management), ALM Quality Center, Putty, Winscp, QBrowser, Hermez, Internal Automation tools to push XML messages
Responsibilities: Senior QA
Provide leadership, direction, and guidance to a focused workgroup in driving execution of testing frameworks across various projects
Independently lead the Testing solution delivery of a project, program or the entire portfolio
Champion quality assurance that improves Test delivery processes and be a role model and mentor to the junior and midlevel Testers, working alongside of highly collaborative, open minded, technology savvy members
Analyze requirements, identify gaps, write/review test cases, support testers with execution assistance, track defects
Interface with business for issue resolution. Communicate with project managers, initiative leads and other test leads on the project data requirements, plan detailed tasks, and timeline for the development effort of Test scripts
Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines
Understand Testing needs and processes; identify solutions, present and guide Test team /sponsors in identifying best solution
Provide/Seek relevant data on metrics for module she is part of
Provide daily, weekly and monthly project status reports to senior management
Execute shell scripts to generate XMLs and extract from Winscp
Expected to use some in-house automated tools written in QTP to execute many of our new functionalities in my current project such as XML validator, Cardinality error and datatype error testing, pushing changed attributes to webservices for generating response request etc.
B) AT&T – Atlanta GA
PROJECT DETAILS:
Duration April 2014 – January 2015
Team Size 25
Technology used IST, E2E, UAT PMO Test Teams within IT Unified Process
Tools used: ALM Quality Center, MS Project, JIRA and Requisite Pro for tracking projects and issues, requirements,
GigaPower: Capacity Improvements to the architecture of 7450s and 7342 ports for the LightGig build out will be the main goal of this project. The increase in uplink capacity by use of 1 and 10 GE LAGs will allow for enough room for customers to be provisioned on higher speed services up to 1 Gbps.
Responsibilities: Test Manager/Business Analyst: Agile and Waterfall - PMO
Responsible for conducting QA assessments in Agile environment, partitcipate in agile reviews
Responsible for reviewing current business processes, requirements management in Requisite Pro, and the assessment, consultation, and test support of IST, End to End and UAT Testing.
Ensure all test related tasks are accurate, complete and delivered in accordance with the methodology of the IT Unified Process for a successful product delivery to the client.
Support and provide consultation to the PM and support all testing phases, ensure complete execution and planning
Phase 2: Review solution baseline, requirements and other documents to determine the level of testing required and provide recommendation
Review and provide feedback on the Project Plan, Test Schedule and the Target Release Dates.
Attend weekly status meetings
Phase 3: Review & confirm Test Package has been created and are compliant
Deliver or ensure that daily metrics statuses are provided to the Directors and other stakeholders
Ensure defect tracking is done
Ensure Data Management Agreements are documented, reviewed and approved in support of IST,E2E and UAT for all applications.
Phase 5: Participate in Lessons learned
C) Staples – Framingham MA
PROJECT DETAILS:
Duration May 2013 – March 2014
Team Size 2
Technology Used: J2EE, Javascript, QC,
Tools: Star Team, Zeenyx, Oracle SQL Developer, Toad for backend testing, ALM Quality Center, JIRA
SEO (Search Engine Optimization): Building custom applications to enhance natural search rankings and conversion, providing best practice consultation for the world's second largest internet retailer and smaller retail sites.
Portfolio of Work: www.staples.com, www.staples.ca.
In the SEO space, Staples started out as a minuscule to improve organic search traffic improving brand and site visibility within major search engines for important keyphrases, increasing site authority through trusted and natural link building, and surpassing client conversion goals. At present SEO is leading all other channels in growth, traffic and revenue at Staples.
Responsibilities: Onsite Lead SEO QA:
Played the Onsite Test lead role for the highly technical project.
Responsible for design and test execution of SEO regression suite and new highly technical functionalities - that includes strategies around Google +, on-site reviews, YouTube and seasonal campaigns and white box testing.
Running SQL queries with complex data set-up to make product and category pages inactive and redirect customers to relevant products and services when something is out-of-stock.
Performed testing around keyword research, site-wide optimized META tags, alt img tags, search engine compatibility analysis, site maps, navigation structure and site submission at source code level
Optimizing regression test suite
D) Biogen Idec – Weston, MA
PROJECT DETAILS:
Duration January 2013 – March 2013
Team Size 5
Technology Used: Java
Tools JIRA, Oracle SQL Developer, Backend data validation using SQL queries in Toad
Client and Project Description Cognizant was involved in the Digicomm Commercial web engagement for client Biogen responsible for testing the Patient and Healthcare Provider
Responsibilities: Onsite Senior QA Analyst
Played the Onsite Test lead role for the project.
Performed project analysis, database and application design, prepared project estimates and came up with project plan.
Responsible to execute the project along with the client IT manager in a very short deadline.
Coordinated with the various business analysts on the project requirements, test cases review and provided the design walkthrough with all the stake holders.
Multiple modules were identified and offshore team was split for individual modules and all their project clarification and development status were effectively managed and informed with the clients PMO.
Planned Iterative testing of the project module and module build were delivered on a phased manner.
E) Putnam Investments – Boston, MA
PROJECT DETAILS:
Duration November 2011 - Dec 2012
Team Size 3
Technology Used SQL, Javascript, HTML5, ETL for DW
Tools QC, Oracle SQL Developer, Mobile / iPad testing
Client and Project Description: Cognizant is involved in testing the Defined Contribution pages with business as usual releases and implement new functionalities as well.
Responsibilities: Onsite Sr. QA
Performed Data Warehousing Testing which included testing all projected data was loaded correctly into the data warehouse without any data loss and truncation.
DW testing also included Migration Testing with large volume of data - where there was an exisiting data warehouse and ETL was performing the job but client was looking into a new tool to improve efficiencychange request - where new data was being added from different sources to the client's exisiting data warehouse. The client also changed existing business rule to calculate investors' financial health score etc.
Tested ETL application appropriately rejected, replaced with default values and reported invalid data.
ETL Testing required writing SQL statements or tailor the SQL provided by development team.
Migration Testing from Oracle 9i to 10g - Verified that data transformation from source to destination works as expected.
Verified that expected data was added in target system
Verified that all DB fields and field data was loaded without any truncation
Verified data checksum for record count match, NULL value fields, no data duplication and data integrity
Advocated for Quality throughout the project life cycle. Adhered to QA Standards and Best Practices
Front and and backend testing using Toad for Oracle 9i
Looked for ways to implement technical/automation solutions to streamline test execution, validation and coordinate test efforts with offshore team, schedule calls, assist in coaching offshore teams
Developed and executed of Test Strategy, Test Plans, Schedules, Test Execution and QA Artifacts such as test cases and status reporting and executed test cases in iPad iOs
Oversaw small to mid-size quality and test efforts for Putnam DC QA group.
Identified, communicated, and proactively managed project risks as well those of our supporting teams (as applicable)
Communicated plans, project status, project risks and project metrics to all levels of the project team – including our supporting teams (as applicable)
Partner with development teams to build an understanding of QA and its’ role in the project
Partner with development teams and internal clients to plan for and execute tests
Provide metrics that measure test coverage and effectiveness for all assigned projects
F) Family Dollar – Calcutta India
PROJECT DETAILS:
Duration September 2010 – June 2011
Team Size 2
Technology Used Pro*c/Oracle 9i/Oracle forms/Unix
Tools JIRA, Toad, Appworx, Cognizant 2.0
Client and Project Description: Rajasri was part of Space Planning QA project which deals with Mass Order Form, a Retek form, used by the Visual Merchandising team to send VM material to stores. The materials typically sent are Planograms, Labels, Strips, Monthly Kit etc. The orders for these materials get submitted via MoF and goes to 3rd party print vendors who send the items directly to stores.
Responsibilities: Offshore Test Team Member
Managed, performed and delivered QA deliverables & work products for the engagement
Owned the end-to-end testing activities, test strategizing & planning, Scoping and effort estimation for all the tracks
Interacted with the entire stakeholder such as the business analysts, developers, QA manager and on-site QA delivery manager for planning, status reporting and issue resolution.
Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks
Highlight individual release risks & issues from QA perspective
Understood the business functionality, business requirements and technical specifications of the application(s) under test
Reported weekly project level status and other metrics to onsite manager
Performed gap analysis & suggest resolution for process, methodology,
Stayed focused on continuous process improvement & value-adds
2. Aardvark Systems-State Street Bank –Business Technology Securities Finance–QA Consultant Boston, MA
PROJECT DETAILS:
Duration Jan 2008 – Nov 2009
Team Size 12
Technology Used Javascript /Java/C/Oracle 9i/
Tools Clear Quest, Toad
Client and Project Details: State Street has been providing securities lending services since 1974 with a global presence, a top-quality team, and hundreds of lending and borrowing clients worldwide. As part of this engagement, she was hired as a consultant responsible for handling QA activity for new development projects, enhancements and migration projects
Responsibilities: QA Consultant
Conceptualized and implement test approaches to achieve necessary results under accelerated timeline and resource constraints.
Interacted with the stakeholders such as the development managers, QA managers, Business analysts for status reporting and issue resolution.
Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks
Highlighted individual release risks & issues from QA perspective
Understood the business functionality, business requirements and technical specifications of the application(s) under test
Performed gap analysis in requirements documents versus test outcome
Stay focussed on continuous process improvement & value-adds
Tracked / reported bugs and validated fixes to ensure quality product releases; work closely with developers and product managers to successfully resolve critical defects
3. Veritude-Fidelity Investments–QA Engineer – Boston, MA
PROJECT DETAILS:
Duration May 2007 – Dec 2007
Team Size 5
Technology Used ASP/Oracle 9i/Informatica
Tools Clear Quest, Toad
Client and Project Details: Fidelity Web-Stats offers end-to-end testing and personalization of retirement services and plans to help online businesses maximize revenues, enhance customer engagement, measure web-site usage, increase conversions, and improve marketing ROI. They collect, track, measure, and analyze visitor behavior to Fidelity through all channels - web, phone, and branch. As part of Fidelity Web-Stats QA group in Boston MA – Rajasri was responsible for performing UI and backend testing to facilitate analysis of internet click stream data by validating usage reports and clickstream metrics
Responsibilities: QA Engineer
Analyzed click stream projects reports and validate against UI and backend driving Web usage and client behavior to measure site visits / visitor counts; interpret System Delivery Specification Document and Technical System Design documents to define purpose and requirements. Write SQL queries in Toad for Oracle to validate data in aggregation tables against UI; present feedback to developers to guide quality and adherence to software development methodology standards and practices.
Interacted with the stakeholders such as the development managers, QA managers, Business analysts for status reporting and issue resolution.
Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks
Highlighted individual release risks & issues from QA perspective
Owned the defect management process for the assigned application. Conduct defect triage meeting and ensure the timely resolution closure of the issues.
Understood the business functionality, business requirements and technical specifications of the application(s) under test
Developed, tracked and reported project level status and other performance metrics to managers
Stayed focused on continuous process improvement & value-adds
OTHER KEY PROJECTS
Project Title
Client
Duration
Role
Technology/Tools
Responsibilities
ETF – Enterprise Testing
IBT
May 2006 to March 2007
QA Consultant
Mercury Quality Center, Toad
Handled test planning documents, execution of front end and back end test cases, SQL queries, communicate with business and technology, manage and track defects in QC
Trade Date Engine
IBT
Nov 2005 to April 2006
QA Consultant
Mercury Quality Center, Enterprise Quality Analyzer, Toad
Test Plan, Test Case Design, System testing, Regression testing, Track defects
Fleet Online Banking/E-commerce transition-Fleet/Bank of America Rebranding
Fleet Bank/Bank of America Boston MA
Sep 2002 to Oct 2005
Web Content Associate
ASP,HTML, DHTML, Javascript, Silk Radar, Interwoven Teamsite
Responsible for testing weekly web content and code releases /Fleet Bank portal web sites testing for e-commerce transition rebranding project