DONNA GONZALEZ

**** * ********* ** ******, AZ ***14 520-***-**** h ac6eg1@r.postjobfree.com

Medical and General Administrator

EXPERIENCE:

AppleOne * Provider Representative * 11/2017-06/2018

Banner Health Medical Center * Patient Financial Services * 04/2016-10/2017

Office Team * Medical/General Administrator * 09/2014-09/2015

Northwest Medical Center * PFS/General Administrator * 09/2012-09/2014

Office Team * Medical/General Administrator * 01/2008-09/2012

Arizona Community Physicians * Medical (front desk) * 08/2004-03/2007 SKILLS:

Customer Service

Bilingual (Spanish)

Self-starter

Management of Financial records

Management of Patient records

Patient Financial Service

Prior-Authorization

Medical Records

Charge entry

Claim Status/Claim Audit/Analysis

Benefits and Eligibility

Referrals, Medical terminology

Scheduler, Operator

Clerical Support

Collections, Prep/post EOB’s, Special Projects

Follow up

Call backs, Prescription call ins

Knowledge of all office equipment

Order office supplies

Mail in/out, Cashier, Shipping/receiving pkgs

Open/close office daily

Data entry, Software/Computer savvy

Organized Detailed Check in/out

Registration, Admissions, Updates (PRN)

EDUCATION:

Pima Medical Institute * Medical Administration Secretary * 2004 diploma

Pima Community College * General Studies * 2001-2003

Fred G Acosta Job Corps * Accounting Clerk/GED * 1999-2001