Customer Service Representative
Resume:
Rio Rico, AZ
ac69td@r.postjobfree.com
Monica Tanori
OBJECTIVE
To utilize my knowledge, and to acquire new knowledge and experience. As a determined, ambitious and self motivated individual, I can work with minimal supervision alone or as part of a team. All the while improving my time management, people skills and exceeding my assigned tasks, therefore adding value to the overall growth of the organization.
SKILLS & ABILITIES
Computer Skills with Microsoft programs.
USDA Market License.
USDA Shipping Point License.
GHP/GAP Audit Verification Training.
Arizona Leafy Greens Marketing Agreement Audit Program Training and Certification.
ISO 9001: 2000 Lead Auditor Training and Certification.
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE FOR RIO RICO INSURANCE AGENCY, INC
11/2014 to Present
Helping customer efficiently in a friendly manner. Handlining issues for customers, doing my best to ensure they are satisfied.
QUALITY CONTROL/DISPATCH FOR WILSON PRODUCE LLC
11/2013 to 9/2014
Performed in-house quality inspections for various growers in accordance to State standards for fresh fruit and vegetables; Carried out daily communication with growers in reference to quality and other regulations; conducted inventory review to monitor product shelf life.
AGRICULTURE INSPECTOR IV, ARIZONA DEPARTMENT OF AGRICULTURE
11/2011 to 11/2013
Conduct Inspections pertaining to import requirements and/or marketing orders and agreements for fresh fruit and vegetables; to apply official grade standards or contract specifications to determine product’s grade and/or condition; Performs a variety of difficult inspections of fresh fruit, vegetables, and nuts all fresh pack warehouses, processing plants and other inspection points; issues work product consists of inspections completed; responsible inspections in a timely, efficient and professional manner.
AGRICULTURE INSPECTOR I, II, III, ARIZONA DEPARTMENT OF AGRICULTURE
11/2003 to 11/2011
Same as the above.
EDUCATION
UNIVERSITY DURANGO SANTANDER
09/2017 to Present – Business
ARIZONA DEPARTMENT OF AGRICULTURE MARKET SCHOOL, VIRGINIA & NEW YORK
10/2011 to 1/2012 – USDA Marketing License
PIMA COMMUNITY COLLEGE, TUCSON ARIZONA
8/1999 to 12/2001 General Studies
INTERESTS
BASKETBALL, SOFTBALL, GOLF, READING, HIKING.
REFERENCES
Teressa Lopez
Administrative Services Officer
Arizona Department of Agriculture
Phoenix, Arizona
623- 217- 4565
Iliana Ley Portillo
Nogales Community Food Bank
Nogales, Arizona
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