Manager Customer Service

MARCIE J. MONTOYA JOB HISTORY

FLAGSTAFF NISSAN SUBARU Nov 2014 July 2015

A/P, HR, Payroll, Title, Payoffs, Petty Cash. Balancing GL Schedule for Lien Payoffs and Title/Registrations. I also developed procedures for the office work flow while I was employed there.

CAMPING WORLD LUBBOCK TX Aug 2014 Oct 2014

Trained in Service Advisement. One more aspect to further my Dealership Career and understanding of teamwork in a dealership.

CAMPING WORLD BELLEMONT AZ June 2012 July 2014 I had a variety of duties while working at this Camping World. I did Payroll, HR, Sales Footsteps, filed New Unit Warranty Registration, new unit check in, folder completion, Title Fee Calculation on New and Used Units, Reception Desk. Kept Customer and Unit Files. I was also Assist to the Finance Manager doing deal jacket work and scanning. U PICK IT PRESCOTT VALLEY AZ April 2010 May 2012 Office Manager/Accounting Tech (Full Time) A/P, A/R, Payroll, Titles, ATM Balancing and replenishment. Deposits, Inventory. I also developed procedures for the office work flow and helped train new employees.

MISC. PT JOBS Dec. 2009 April 2010 including U Pick It MANY TRAILS RV PRESCOTT VALLEY AZ December 2002 December 2009 Office Manager/Accounting Tech A/P, A/R, Payroll, HR, Titles, Deposits and Balancing store register and Petty Cash. Assisted Finance Manager and Controller and helped with Warranty Collections from Manufacturers.

TOWN OF PRESCOTT VALLEY March 2002 Sept. 2002

Utility Accounting Rep (Full Time)

Customer Counter/Service, Phones. Set up Customers in computer system, cashiering. Billing for Town Water and Sewer (Municipal). This included both handheld down loading and manual entry of reads into the computer. I also kept track of the construction of houses within the town to make sure that when they were occupied we started billing them. TOWN OF PRESCOTT VALLEY Oct 1999 March 2002

Utility Accounting Rep (Part Time)

Entry and Balancing of payments and deposits. Error read adjustments. Customer Service/Relations. Customer file maint and combining accounts when needed. NSF Check computer reversal and collection. Correcting and Balancing GL Buckets, final account rechecks and refund request for payments to closed customer accounts. I worked on many of the projects that came up in the Town Of Prescott Valley Dept. Conversion Projects/Problems. Many of them I researched and solved on my own.

TOWN OF PRESCOTT VALLEY Aug 1995 Oct 1999

Accounting Tech II / Payroll HR

Payroll and HR functions. Included Insurance, EOQ EOY W2. I was also in charge of setting up the Towns Fixed Assets computer program and balancing it with the prior hand written journals. Maintaining Fixed Assets and balancing it with each dept. Every quarter. I worked alot with the GL system during my time as an Accounting Tech keeping the UB, PR AND GL in balance with the Finance Dept. I did Petty Cash Audits in each of 5 departments for the Town and until we hired an MIS Manager I did the computer operations on the AS400. At the same time I was still available and willing to help out in the Utility Dept as much as I could doing check entry, doing end of day, week and month, training and overseeing Utility employees. TOWN OF PRESCOTT VALLEY Feb 1994 Aug 1995

Billing Tech/Accounting Tech I

Sewer Water utility functions. Cashiering, computer entry of new customers for billing. Keeping track of customers as they were connected to the new sewer system. Customer Service desk answering questions and dealing with complaints. I was incharge of billing and payment entry. End of Day, End of Month. Also Assesstment tracking. Helped with computer operations.

COLLEGE/HOME June 1990 Feb 1994

I took time off to finish my AA Degree, Graduating with Honors. At the same time spending time with my two small boys. I felt by doing this I would be ready to re enter the work force bringing my education and natural abilities with me. TOLO AEROSPACE INC. Oct 1983 June 1990

Senior Computerized Accounting Clerk/Computer Operator While employed at Tolo I did a variety of duties. Job Costing, A/P, check and report printing, check scheduling, end of month and years requirements, Vendor followup.. I was also in charge of the Payroll Processing, input closeout. EOM EOQ FYE and Year End including W2s. Check Recon, A/R input and processing. Collections. New Employee Training and Supervisor. Secretary duties for VP of Finance. I worked the Reception Desk once per week. In 1985 and 1986 I worked at both Tolo and our other company Baker Hydro Spas doing their multi state Payroll.

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