PROFESSIONAL SUMMARY

Having around ** years of experience in different phases of SDLC mainly scoping, analysis, designing, development, testing, implementation and maintenance of the FileNet, Java/J2EE applications.

Over 8+ years of experience in FileNet Administration and implementing the projects for Enterprise Content Management Solutions.

Experienced in fast paced environments including Healthcare, Insurance, and Finance domains.

Strong experience in FileNet P8 suites (v3.5.x, 4.x, 4.5.x, 5.1.x and 5.2.x) and Enterprise Records v 5.2

Having good experience in Technical Presales engagements during the proposal preparations (RFP), Meetings with customers, Solution Architecture designing, Scope of work documentation, Effort estimations, Presentation to the customers with PoC, Compliance evaluation, Sizing requirements, etc.…

Experience in handling the team, managing their daily tasks, preparing the timesheets, technical ownership of the projects and delivering without handholding.

Experience in unit, system integration testing, managing the UAT & Live deployments, gathering new requirements, demonstrations to the customers and capable of supporting end to end solutions.

Excellent logical, analytical, problem solving and debugging skills, with strong ability to quickly comprehend business processes and problems in order to effectively deliver technical solutions.

IBM FILENET KNOWLEDGE

Extensive knowledge in implementing custom web applications using FileNet Content Engine, Process Engine Java API.

Extensive knowledge and hands on experience in implementing the solutions using IBM Enterprise Records Management v 5.2.

Extensive hands-on experience in designing the complex workflow solutions using FileNet BPM Process Designer, WAT framework, custom step processors, eForms.

Having hands on experience on High Availability (A/P & A/A) and Standalone FileNet Installation & Administration with FileNet version 5.2.x.

Having hands on experience in FileNet Upgradations & domain migrations.

Having good knowledge of implementing Webservice components for various Workflow and Content Engine related operations.

Good knowledge on eForms Designer & eForm JavaScript.

Having knowledge on configuring SSO (Single Sign-On) for FileNet Standalone & High Availability environments.

Having Knowledge on Installing and configuring Content Navigator (ICN v 3.0.x) and IBM Case Management 5.2.x solutions.

Having knowledge on building the solutions using IBM Case Manager 5.2.x.

Attended the Technical Enablement sessions conducted by IBM for DataCap 9.x, IBM Case Manager 5.2.x & IBM Content Navigator in Dubai.

TECHNICAL SKILLS

ECM Tools : IBM FileNet v4.5.x, 5.1.x, 5.2.x, IBM Content Navigator v2.0.3.x, 3.0.x,

IBM Enterprise Records v5.2.x, IBM Case Manager 5.2.x, DataCap 9.x

Application Servers : WebSphere 7.x, 8.5.5.x, Apache Tomcat 8.x, Apache HTTP SERVER, Jboss 4.5.x

Databases : MS SQL Server 2008, 2012 R2, Oracle 11g, 12c.

Languages : Java, JSP, Servlets, JavaScript, HTML/CSS, XML, Ajax, Dojo

Platforms : Microsoft Windows, Linux (RHEL 6)

Other Tools : TOAD, SQL Developer, SVN, Eclipse, RAD, MS Visio, FileNet eForms Designer.

CERTIFICATIONS / AWARDS

IBM Certified Specialist FileNet Business Process Manager v 5.1

IBM Certified Specialist FileNet Content Manager v 5.1

Certified in SCJP (1.5)

Certified in BPM Java API Programming

Certified in FCP Content Manager-Developer 4.0

Certified in FCP Business Process Manager- Developer 4.0

Capgemini Business development support award for outstanding performance in the year 2012

PROFESSIONAL EXPERIENCES

Supreme Council Planning, Muscat June 2017 – Current

Technical Lead/Business Analyst/Sr.Developer

Supreme Council for Planning (SCP) is formed of 7 DGs of many departments and sections, apart from the offices and departments that reports directly to HE the secretary general and Deputy Secretary general.

Since document Management system is for managing documents within the organization, the solution design considers even the most granular security requirements.

SCP requirement is to have the documents security controlled with respect to the organization structure.

National Records Archiving Authority - NRAA

Critical objective for all government organization is to have their records management system compliance with NRAA guidelines.

According to NRAA guidelines, any document that is archived in DMS solution is to be clarified as a record. Set of business processes and guidelines are published by ITA to be considered for records management. The solution to be implemented will be providing SCP the needed flexibility to be NRAA compliant using the solution. NRAA guidelines published rules for subjective classifications is considered as part of the specifications for this project.

Responsibilities:

Meetings with customer on the workflow business requirement gathering, FS & TS document preparations.

Handling the offshore team and onsite team and managing their tasks by providing the technical requirements and solution approach.

Designing the database for the organization structure and implementing the workflows using Process designer tool.

Designing the eForms for workflow solutions, integrating with Java logic and configuring the workflow policies to run the eForms.

Solution design for meeting the NRAA compliance to integrate with the IBM Content Navigator. Custom plugin implementation, EDS Service implementation for various document and record actions.

Responsible for installation & configuration of the FileNet 5.2.x A/P cluster with associated components ICN, IER, SSO, etc.

Extensively involved in Implementing the Webservices, custom java components, Workflow subscriptions, Content Engine Event subscriptions, Marking set configurations for record operations.

Worked from POC stage to the final major release, and involved in every step of development of the whole projects.

Designed and created data views in SQLSERVER and influenced decisions regarding workflow approval process and back-end data solutions in order to enable evolving analytical needs and reporting requirements.

Actively participated in and influenced discussions around reporting requirements, infrastructure needs, and design.

Mentored and enabled team members to complete coding and testing assignments in coordination with on-shore and off-shore delivery partners.

Defined standards and best practices for workflow and Records Management solution.

Environment: IBM FileNet 5.2.x, IER v5.2x, Java, SQLSERVER 2012, JavaScript, AJAX, Dojo 1.10, Web Sphere 8.5.5.x, Eclipse, SVN, e-Form Designer v5.0.3.4.

Oman Development Bank, Muscat Mar 2017 – Jan 2018

Technical Lead/Business Analyst/FileNet Admin

The objective of this project is to develop, Install and implement an integrated Business Process and Workflow Solution for ODB Branches (14 branches) to be able to provide the services and to keep the bank in line with the technology and to link it with the Core Banking system of the bank.

The bank is revamped its IT environment to enable it to meet rising business demands and ensure the provision of superior services to its customers.

This project is a part of the Datacap9.1 with ICN. The feature provided to scan, verify, process the Job Applications using the content and meet the financial services.

Responsibilities:

Meetings with customer on the workflow business requirement gathering, FS & TS document preparations.

Understanding the scope of changes to the earlier project and enabling the resources to utilize the framework and integration logic implemented during the first Phase.

Discussing with ODB DBA for the required database pre- requisites about the Procedures, views, triggers required for integrating with the core banking system (ICBS) and role management across all the branches.

Responsible to presentations about the progress, submitting the weekly timesheets, discussing the feedback points and sending the project status updates.

Involved in the development wherever required as I have the complete knowledge about the loan management process in the Phase -I and implemented by me. Managed the team to enable them to meet the deadlines.

Responsible for upgrade and migration of the old FileNet 4.5.1 environment to new FileNet environment 5.2.1.x including PE upgrade of the existing workflows.

Responsible for conducting the preventive maintenance of the environment quarterly basis and submitting the report to the customer with various automated statistical information.

Designed Properties, Choices, Role, Inbaskets, Document Types, Pages, Case Types, Views, Case summary, Case List and Tasks from Case Builder.

Custom widgets for modules such as custom history widget, case information widget customizations, custom comments widget, custom search widget.

Developed custom widgets for Adding Documents at AddCase, Work and CaseDetails page(s), Custom Events, Query Management and Extension Widget(s).

Configured the SLA's in workflow and developed various Batch jobs, Developing Document search plugins and ICM EDS for dependent drop down for case properties.

Response Filters to disable properties while opening Add Document widget.

Environment: IBM FileNet 5.2.x, IBM Case Manager 5.2.x, DataCap 9.1.x, Java, JSON, Oracle 11g, JavaScript, AJAX, Dojo 1.10, Web Sphere 8.5.5.x, Eclipse, SVN, e-Form Designer v5.0.3.4.

Muscat Municipality, Muscat Apr 2017 – Dec 2017

Technical Lead/Business Analyst/Sr.Developer

Responsibilities:

Involved in Technical Presales for Proposal Preparation, compliance evaluation, solution architecture & scoping.

Discussion with customer after the project award for collecting the requirements of Workflow & Records management.

Responsible for installation & configuration of the FileNet 5.2.x A/P cluster with associated components ICN, IER, SSO, etc.

Responsible for assisting the Seclore team for configuring the Information Rights solution on FileNet. Deploying the ICN Plugin for seclore rights management

Worked from POC stage to the final major release, and involved in every step of development of the whole projects.

Designing the workflows for various business automation process using eForms Designer and workflow policies.

Responsible for analyzing the Oman eGovernment Architecture Framework (OeGAF) specifications published by Information Technology Authority (ITA).

Prime responsible for Compliance checklist preparation for NRAA and OeGAF requirements specifications during the proposal stage and received appreciation for the outstanding performance and contribution in awarding the project.

Environment: IBM FileNet 5.2.x, IER v5.2x, Java, SQLSERVER 2012, JavaScript, AJAX, Dojo 1.10, Web Sphere 8.5.5.x, Eclipse, SVN, e-Form Designer v5.0.3.4.

OmanTel, Muscat Feb 2017 – Nov 2017

FileNet Administrator / Sr. Developer

Responsibilities:

Responsible for installation of the CPE 5.2.1.x with A/A cluster Network Deployment on Linux RHEL 6 platform.

Discussing with the customers about the load balancing requirements and enabling the SSO on the A/A environment.

Responsible for migrating the document classes from old environment 4.5.x to new environment 5.2.1.x

Implementation of the custom FileNet Content Engine Webservices (SOAP) for document operations which can be consumed by different applications across the OmanTel. (like CRM, HR, etc

Implementing ICN EDS service to pull the information from AD to integrate with the HR application of the navigator desktop.

Submitting the FS & TS documents and coordination with ESB team for exposing the FileNet webservices onto ESB.

Environment: IBM FileNet 5.2.x, RHEL 6, Java, Oracle 12c, ICN 2.0.3.5, WAS ND 8.5.5.x, Eclipse, SVN.

Oman Electricity Transmission Company, Muscat Apr 2016 – Jan 2017

Technical Lead/Business Analyst/Sr.Developer

Responsibilities:

Involved in meeting the customers, gathering the requirements, analyzing the requirements, preparation of FS & TS documents.

Responsible for designing the prototypes for demonstrating to customer on the requirements and getting the signoffs.

Mentored and enabled team members to complete coding and testing assignments in coordination with on-shore and off-shore delivery partners.

Designing the database for the workflow automation process to handle the business rules and participants involved within the workflow process.

Custom application developed with rich UI for specific workflow report requirements which are generic for all kind of the workflows implemented in OETC.

Successfully Implemented 10 workflows using eForms as part of for OETC workflow automation process.

Environment: IBM FileNet 5.2.x, Java, SQLSERVER 2012, JavaScript, AJAX, Dojo 1.10, Web Sphere 8.5.x, Eclipse, SVN, e-Form Designer v5.0.3.4.

Mazoon Electricity Company, Muscat June 2015 – Apr 2016

Sr. Developer

Responsibilities:

Responsible for implementing the 10 workflows using eForms as UI.

Involved in meeting the customers, gathering the requirements, analyzing the requirements, preparation of FS & TS documents.

Responsible for designing the prototypes for demonstrating to customer on the requirements and getting the signoffs.

Training the client users on the workflows and assisting them during the support phase.

Environment: IBM FileNet 5.2.0.x, Java, Oracle 11g, JavaScript, AJAX, Dojo 1.10, Web Sphere 8.5.x, Eclipse, SVN, e-Form Designer v5.0.3.4.

Oman Development Bank, Muscat Apr 2013 – May 2015

Sr. Developer

Oman Development Bank is one of the major banks in Oman and currently using Oracle System to manage core banking functionality. We have implemented FileNet workflows (Purchase & Loan Management) for loan origination and management approval process. The workflow reflects the processes of ODB loan approval process starting from (above 50K OMR) and ending by approval/ reject.

Responsibilities:

Involved in Requirement Gathering, Client Meetings and preparation of FS & TS documents.

Involved in implementing the Workflows, e-Forms, and workflow policies.

Involved in Application Engine Customization.

Involved in developing the components, and webservice components using Java API for Batch Job Operations to for FileNet operations.

Involved in Installing the FileNet components (Cognos, Process Analyzer) and Technical handover for the reports generation.

Designed the e-Forms for the workflow business process.

Responsible for handling the team and their tasks, SIT, UAT and Live deployment phases.

Environment: IBM FileNet 4.5.1.x, Java, Oracle11g, JavaScript, AJAX, Web Sphere 7.x, IBM RAD 7.5.3, e-Form Designer v5.0.3.4

HSBC - OHT Workflow and DMS, Pune June 2011 – Mar 2013

Consultant / Sr. Developer

As OHTrade (One HSBC Trade) is multi-region and multi county based solution. OHTrade will store document in their single repository which are from different countries, institutions and are of different product types. Because of this diversification and also for security requirements, documents belonging to other regions, countries, and institutions cannot be shared with each other. In other words, Documents should logically be classified into different "document types", as according to product, country, and institution.

Responsibilities:

Involved in developing the components, and webservice components using Java API for Batch Job Operations to process the documents.

Responsible for the Content Engine Administration and trouble shooting.

Involved in Application Engine Customizations.

Writing the Event actions and Subscriptions for Document life cycle policy.

Responsible for running Content Engine Scripts.

ICC configuration and batch job components for ICC.

Responsible for the FS &TS Documentation.

Environment: IBM FileNet 5.1, XT 1.1.5.x, Eclipse, Java 1.5, ICC (IBM Content Collector v 2.1)

Canara HSBC – New Business Underwriting, Hyderabad June 2010 – May 2011

Consultant / Sr. Developer

New Business Underwriting Application is the insurance policy application. The workflow will start from the scanned documents, which are coming from ingenium interface. The scanned documents will consist the required data to launch the workflow. We have different levels of the business application. DE (Data Entry) Phase, DEQC (Data Entry Quality Check) Phase, PIQC (Pre-Issuance Quality Check) Phase, Underwriting Phase, and Ready for Issuance Phase. All the documents will pass through the above levels of the workflow, and finally when it will reach to Ready for Issuance stage then the policy will be ready for issue and terminate the workflow after successfully issuing the policy.

Responsibilities:

Implemented Business logic with Content Engine and Process Engine Java API for the workflow components.

Involved in BPF Configuration and Event handling customization, AD Configuration.

Involved in developing the various Batch Job Operations for Content & Process Engine operations.

Environment: IBM FileNet 4.5, Java 1.5, Jsp, Servlets, DB2, JavaScript, AJAX, Web Sphere 6.1, IBM RAD 7.5.3, BPF.

Oman Public Prosecution, Muscat Sep 2008 – May 2010

Sr. Developer

Legal system developed for Oman Public Prosecution (OPP). All the Cases submitted by ROP (Royal Oman Police) will come to OPP. From here onwards the legal system will perform Case Registration, which will explain about the case details, and litigant’s details, items related to case details, and documents. The Case will submit to the legal officer after registration. The legal officer will start the investigation for this case, and submits to the Coordinator. The Coordinator will check the writ of punishment, judgement taken actions and submits to the penalty execution. In OPP there are 9 modules for penalties like (Acquittal, fine, confiscation After penalty execution, the workflow will terminate and respective database operations will take place.

Responsibilities:

Responsible for Requirement Analysis, Solution Architecture discussions with the team for various modules involved, designing the Workflow, UI and Database tables for different operations.

Responsible for implementing the business logic to customize the Workplace using WAT Framework.

Involved in developing dynamic WebPages using JSP, Servlets.

Currently responsible for the e-Process of the Legal System.

Involved in requirement gathering to integrate the System with ROP (Royal Oman Police) and responsible for preparing the documentation and necessary changes in the existing legal system.

Implementation of various WebServices (JAX-WS) using process engine API for the DotNet Application integration which is Juridical Orders (JO).

Providing the effort estimations for the frequent updates to the existing legal system, supporting and maintenance of the complete legal system.

Environment: IBM FileNet 4.5, Java 1.5, Jsp, Servlets, Oracle9i, JavaScript, AJAX, XML, Web Sphere 6.1, IBM RAD 7.5.3, WAT Framework.

HDOX Bioinformatics – Electronic Health Records, Hyderabad Sep 2006 – Jan 2008

Java Developer

An Electronic Health Record (EHR) refers to an individual patient's medical record in digital format. Electronic health record systems co-ordinate the storage and retrieval of individual records with the aid of computers. EHRs are usually accessed on a computer, often over a network. It may be made up of electronic medical records (EMRs) from many locations and/or sources. A variety of types of healthcare-related information may be stored and accessed in this way.

Responsibilities:

Involved in coding the user interfaces using xslt.

Involved in JavaScript coding for xml.

Environment: Java 1.5, Oracle9i, JavaScript, XML, XSLT, AJAX, Tomcat 5.5

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