Linda D. Lugo

***** ******* ******** *****, ***. 21

Reston, VA 20190

571-***-****

Summary of Qualification:

Seeking a position where extensive experience will be further developed and utilized. Equipped with a broad knowledge of Administrative skills. Familiar with administrative procedures, processes, and software programs. Proficient with communication, multi-tasking, and problem solving skills. Skilled staff assistant and customer service representative possessing a variety of experience acquired throughout my work experience. Flexible and skilled with a number of computer applications, to include Microsoft word, Excel, and other computer systems. Also knowledgeable with quick books and other accounting systems.

Career Profile:

Detail-Oriented, efficient and organized with extensive experience in the administrative field.

Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.

Excellent written and verbal communication skills.

Highly trustworthy, discreet and ethical.

Resourceful in the completion of projects, effective at multi-tasking.

Education:

South Lakes High School; Reston, VA – Graduated in July 2005

Ashworth College Accounting Associates 2015 - Current

Experience:

03/05/2018 – 05/14/2018 Temp Job Northern VA Roofing Chantilly, VA

Accounting assistant

Reconciled invoices and identify discrepancies.

Created and updated expense reports.

Processed reimbursement forms.

Prepared bank deposits.

Checked accounting system for accuracy.

Maintained digital and physical financial records.

Issued invoices to customers.

Managed expense reports and reimbursements.

Prepared and maintained accounting documents and records.

Maintained financial records updated.

Reconciled accounts in a timely manner.

Entered data of financial transactions into the database in a daily basis.

Verified items billed against items ordered and received and reconciled differences through follow-up with the vendor.

Entered, updated, and/or retrieved accounting data from automated systems.

Performed other duties, as assigned.

Credit cards and check payments processed and entered into quickbooks.

07/2015 – 09/2015 Koons Tysons Toyota Vienna, VA

Accounting Clerk

Expertly handled accounts, payments, and refunds.

Performed accounts payable functions for dealership.

Analysis of retail vehicle transactions for accuracy prior to posting through various journals.

Assembled and submitted bank financing packages to financial institution.

Prepared lien payoff checks, and submitted to bank with required documentation.

Posted invoices to the system on a daily basis.

Processed the sales and rental deposits every morning, and submitted to financial institution, accordingly.

Processed credit card sales.

Processed trade-in sales by mailing checks to customers, and contacted the financial institutions to confirm pay-off information.

Communicated with finance on a daily basis regarding deal issues.

Ensure compliance with accounting deadlines.

Perform other duties as required or assigned.

09/2014 – 07/2015 Koons Sterling Ford Sterling, VA

Assistant/Telephone Operator

As an accounting assistant, I would make copies, complete titles, post gas receipts, filing of documents, contact insurance companies for proof of insurance, submit checks to clients.

As a telephone operator, I answered all incoming calls, and directed to staff, or departments through the switchboard system. I performed administrative functions as needed.

8/08 – 11/08 Oak Tree Financial Chantilly, VA

Telemarketer – (40 Hrs. Week)

Made initial contacts and pre-screen potential customers for follow-up marketing business.

Served in a capacity where constant exposure to the public at large was required.

Served in a position where daily contact with customers or potential customers was required.

7/06 – 7/08 Navy Federal Credit Union Vienna, VA

Correspondence Control Clerk

Received and distribute correspondence on a daily basis. Received, reviewed, collated and distributed mail to various department and individuals. Also processed registered mail and ensured proper disposition. Assisted in the processing and accountability of incoming documentation via the mail and other special deliveries. Kept track of closure time’s receipts and delivery of packages with suspense dates.

6/06 – 7/06 Sallum Lines Sterling, VA

Receptionist

Responsible for settling the account for all merchandise that was purchase, and responsible for paying all invoices.

Provide general clerical and back-up support in a multi-tasked office environment.

Receive and distribute incoming correspondence.

Personally responded to routine request for information.

Received telephone calls, determined nature of call or business, and referred to appropriate person accordingly.

Data entry of all receipts for customers, always ensuring data was accurately inputted into proper accounts.

Maintained administrative files and records.

Research customer’s account information required by supervisor.

Perform other duties as required or assigned.

05/2005 – 05/2006 Rosenthal Honda Tysons Corner, VA

Posting Clerk

As a Posting Clerk I checked parts inventory in response to clients’ request and entered information on computer system. I also supported various groups within the dealership. The various groups included service departments, sales, leasing, vehicle Tags, Registration and licensing, and accounts payable. The work tasks involved processing internal dealerships paperwork, invoices, part orders, service department requests, and invoicing via the Reynolds and Reynolds system, (an automotive industry computer entry and support tool). On a daily basis, I planned, organized, managed and performed daily clerical and administrative duties. I greeted and interacted effectively with people on a daily basis, always using professionalism. I answered telephone inquiries, and I photocopied documents as requested. I also typed office correspondence. I ordered office supplies as needed. When necessary, I gathered information for the preparation of reports. On a daily basis I performed a full range of clerical and administrative support functions that included:

1. Answering telephone calls;

2. Preparing various documents;

3. Maintaining administrative files and records;

4. Receiving and distributing office documents.

Specific tasks included:

Accounts Payable

Entering invoices into the system.

Posting vendor information.

Data entry relating to parts, labor, service, ext.

Review documents and identified any errors.

Tags & Title

Issue tags on computer.

Made phone calls to clients regarding fees for plates.

Contacted DMV regarding titles and tags.

Updated sales orders by posting in Reynolds & Reynolds system.

Service Department

Updated part inventory for service department.

Updated service department invoices with accurate part prices.

Responded to customer request for parts availability in the stock department, and when part available, entered into computer system.

Performed other duties as required or assigned.

Qualifications:

Fully bilingual (English & Spanish). Good communicator.

Knowledge of Microsoft Word for Windows 2000; Able to type 40 WPM.

Knowledge of Excel 2000.

Knowledge of Quickbook Accounting System

Knowledge of Reynolds & Reynolds financial system.

Over a year of general experience in clerical/administrative work. Quick learner, and the knowledge, skills and abilities.

Contact this candidate