Corporate Receptionist
Resume:
Profile
Profile statement
A highly motivated and well organized corporate receptionist with experience in a variety of office based environments. Pride in appearance and a warm personality combined with a proficient knowledge of administrative duties leads to a reliable and solid first point of contact for customers and employees. Working well under pressure with the ability to remain calm and focused creates and encourages a positive and trustworthy image for the company.
Key Skills
Office Management
Administration
Staff Training
Accounting
Supply Management
Customer Service
EXPERIENCE
Converga (for NZ Post)
Corporate Receptionist - latest
Aug
2017
-
Jun
2018
Converga (for NZ Post)
Service Centre Representative
Jul
2016
-
Aug
2017
Couples Marriage & Banquet Hall
Receptionist
Aug
2013
-
Nov
2014
Grandfather’s Grocery Store
Retail Assistant/ Cashier
Apr
2008
-
May
2013
Other Experience
SPi Global Philippines Inc.
IT Support and Maintenance
Jan
2013
-
April
2013
Corporate Receptionist, Converga (for NZ Post), AUCKLAND 08/17 – 06/18
Greeting and manage visitors in a professional manner by providing unparalleled customer service, assisting meeting room set up and audio visual equipment as required, answering phone calls professionally and attentively, managing office supplies and management of distribution, provide facilities management to client sites, booking travel arrangements for clients and assisted with administrative duties.
This role required:
Advanced Microsoft Office and room booking software experience
Outstanding customer service
Professional documentation preparation expertise
Strong command of office management
The outcomes were:
Extensive staff training experience
Established comprehensive site induction training
Achieved Salesforce experience
Continuous liaison with Human Resource department
Service Centre Representative, Converga (for NZ Post), AUCKLAND 07/16 – 08/18
Assisted with administrative functions on site, maintained accurate company database, ordered consumables, provided professional interaction with clients, ensured follow up of all inquiries within agreed timeframe and ensured resolution, complied with company health and safety policy, maintained and ensured operational registers for the organization.
This role required:
Proven track record of customer service
Strong knowledge of administrative duties
Sound Microsoft Office skills
Good time management
The outcomes were:
Achieved extensive knowledge of data processing
Attained sound experience of facilities coordination
Gained practical office management experience through training and Client Site Manager cover
Exposure to Transport, Sales and Production environments
Developed and launched new product ranges for our product business, AUCKLAND 06/16 – 08/17
PERSONAL INFORMATION
Education: Bachelors of Science in Information Technology, MANILA, PHILIPPINES
Diploma in Business (Advanced) Level 6, AUCKLAND, NEW ZEALAND
Date of Birth: 06 January 1993
Nationality: Philippines
Visa: Post-Study Work Visa (Open)
Languages: English, Tagalog, Urdu
Interests: Reading, Checkers, Jogging, Socializing, Martial Arts, Travelling
References: Available on request.
SKILLS SUMMARY (Key: Levels: 1 – theory only, 2 - intermediate, 3 - advanced, 4 – expert)
Skill
Level
Years Used
Last Used
Skill
Level
Years Used
Last Used
Business
Information Technology
Negotiation
3
10
6/18
.Net
3
7
6/18
Accounting
3
7
6/18
Troubleshooting
3
8
6/18
Time Management
4
13
6/18
Application Programming
3
7
6/18
Delegation
3
6
6/18
Technical Support
3
8
6/18
Customer Service
4
10
6/18
Customer Support
4
8
6/18
Critical Thinking
3
13
6/18
Database
3
8
6/18
Multitasking
4
13
6/18
Configuration
4
7
6/18
Teamwork
4
13
6/18
Networking
3
7
6/18
Interpersonal
4
12
6/18
Product Support
3
7
4/18
Clerical
4
6
6/18
Database Implementation
3
7
5/18
Office Administration
4
6
6/18
Design
3
7
6/18
Training
3
2
6/18
Organisation
4
12
6/18
Office Management
3
2
6/18
Technology/Tools/Applications
Supply Management
4
13
6/18
Microsoft Project
3
4
6/18
Analytical Thinking
3
11
6/18
Microsoft Word
4
14
6/18
Distribution Management
4
6
6/18
Microsoft Excel
3
14
6/18
Booking Systems
4
6
6/18
Microsoft PowerPoint
3
14
6/18
Facilities Management
4
2
6/18
Microsoft Outlook
4
8
6/18
Site Induction
3
2
6/18
Adobe Photoshop
3
8
6/18
Program Coordination
3
2
6/18
Agresso ERP
3
2
6/18
Client Management
4
2
6/18
Salesforce
3
1
6/18
Contact this candidate