Manager Project

Senior Program Manager with over ** years of experience in:

Application Software Large Scale Deployments

Managed Projects Entire Life Cycle

Large Application / Software Multi-Site Deployments

Agile Software Deployment / Continuous Delivery Pipeline

Incorporating ITIL Process

Managing Complete Program and Business Profit & Loss Statements

Successfully Managed Program/Project Budgets, Forecasting and Financial Tracking

Data Center Migrations

Large Scale Network Hardware Deployments

Planning and Risk Management Practice

Process Improvement Management ( PMO )

Delivered Project Planning & Development Strategy

Established Enterprise Program Management Office

Implemented Successful Data Center migration Process

Experienced in Governance / Communication Management

Strong Organizational Change Management Skills

Able to Program / Senior Project manage multiple projects as subsets of large programs and provide oversight on the delivery of complex business solutions in a complex and dispersed matrix organization. Experienced in reporting on projects thru clear communications, defined measurements, effective reporting and financial forecasting. Known for my assertive and positive approach to successful project completions.

PROFESSIONAL SUMMARY

SKILL SETS

Roles: *Program Manager* *Senior Project Manager* *Data Center Migration* *Project Manager eCommerce, Large Scale Application Deployments * Disaster Recovery Manager * Change Management

Strong Points: Motivated * Team Oriented * Astute * Intuitive * Self-Initiator * Dedicated * Agile * Problem Solving Efficiency * Driven * Diversity * Pro-Active * Collaborative Team Building * Coach * Teacher * Negotiator * Public Speaker * Marketing & Sales * Financials

Methods/Tools: PMBOK * Application Release Management* *Six Sigma * DMAIC * Waterfall * Agile * *Continuous Software Delivery Pipeline Process* ITIL *IT Audit* *Business Continuity * Life Cycle Project Management * MS Project * MS Office Suite * Visio * SharePoint * Clarity * Probability Analysis * SAP * Fieldglass

Infrastructure Knowledge: LAN Infrastructure * Windows 7 Implementation * Cloud Deployment *.net infrastructure * Network Migrations * Routers (Internal and External) * Virtual Deployments * Switch Deployment * SDN Software Defined Network * WAN * Security Intrusion * Network Segmentation * Middleware (WebSphere, Web Logic):

Application / Software Knowledge: Product Lifecycle management * Red Gate SQL Deployment * Key Performance Indicators * Agile Software / Application Process

Industry Application: * Telecommunications * Consulting Services * Data Network Services * Manufacturing * IT Technology

Chronological Summary of Experience:

Insight (June 2016 to Present)

Senior Project Manager UPOWER United Airlines Infrastructure Refresh

Senior Project Manager responsible for managing Software Release Transition Planning and Support to new Cisco Switches. Included Service Validation and Testing.

Managed ITIL integration for Software release after hardware upgrade.

Successfully Managed Program/Project Budget, Forecasting and Financial Tracking

Successfully Managed complete Program P&L to schedule. Final Performance Index of 1.8

Senior Project Manager responsible for the delivery of Network and End User Infrastructure Refresh for 120 plus United Airlines Airports across Three United Regions.

Responsible for PMO Status reporting for over 100 United Airlines stations spanning 20 milestones tracked to insure timely delivery of End User, LAN and Wifi upgrade and refresh.

Responsible for creating Activity Resource requirements and Human Resource Management Plan for Program across 4 of 8 regions.

Managed 40 plus Project managers, UX coordinators, project coordinators as well as senior regional managers across both United and insight teams.

Provided project Leadership and management by analyzing information, managing complex United methodology, identifying and mitigating risks and delivering Program milestones on time and within budget.

Responsible for program budget planning and control. (13 million)

Managed and reported on all program and variances.

Created Cost baseline and managed entire 4 region cumulative costs and funding reconciliation.

Genesis10 (November 2009 to April 2016)

Implementation Engineer: Bank of America (April 2013 to April 2016)

Global project/delivery/implementation Engineer responsible for the integration of Network programs, Software programs and project deliverables, leading the planning, execution, scope management, and operational turn-over of moderate to highly complex design solutions.

Managed Software transitions from Development to Testing and Release. ATM upgrade Program. Multi-Site.

Responsible for complete Program P&L and all program budgeting.

Managed Synchronized Software Releases in context of an IT total Portfolio.

Mange all technical components (Project Phases) of large Program / Project Deployments including all financial reporting and project forecasting of all Engineering project hours and Dollars. ( Over 15 million )

Responsible for all technical budget planning and resource management across entire bank enterprise.

Controlled project funding reconciliation and all costs and budgets for Implementation across entire program.

Reported and responsible for technical implementation bottom line results as it pertained to total project costs.

Project Manager: YRC (November 2012 to April 2013)

Managed large complex Network Infrastructure Design projects for YRC Freight stemming from Work Request and Business Requirements through to successful Network Implementation using YRC Integrated Development Life Cycle Process.

Delivered complex Application projects to closure with YRC Integrated Development Life Cycle Methodology.

Managed all Project Capital and Expense budgets successfully implementing project scope within project schedule and Budget.

Collaborated on developing large scale training for all infrastructure and application development project managers.

Technical Project Manager: Bank of America (November 2009 to November 2012)

Delivered sound project management with PMP and Six Sigma methodology.

Completed several large scale projects on new application entry, eCommerce infrastructure deployment, as well as development and production solution architecture within the .Net framework.

Engaged ITIL processes cutting IT costs by 3% and increased business process efficiencies.

Successfully managed portions of Divestiture Programs for Bank of America (Divestitures)

Managed System Integration Authentication Project between Bank of America legacy system and Merrill Lynch legacy network.

Provided project leadership & management by analyzing information, identifying and mitigating risks, and delivering project milestones on time and within budget.

Excellent communication skills with internal and external clients.

Extensive use of SharePoint depository documentation and Microsoft Project to clearly articulate project status, reporting and provide project artifacts.

Managed software development and solutions architecture projects.

Managed up to 60 people.

Managed Budgets ranging from $600K - $500M.

Baileys, Inc. (May 2008 – September 2009)

Senior Program Manager

Contracted Data center move from Westland, TX to Houston, TX. Moved and migrated all data center circuits & equipment in 4 months within 380 million dollar budget.

Completed project in 14 weeks and 81 million dollars under budget.

PMI was the approach used with Wall garden phase implementation which includes preparation and deployment of Firewall servers to create a security zone for live circuit migration.

Sprint Nextel (July 1997 – May 2008)

Program Manager

Delivered / Launched Aplication Release Automation. Sprint Customer Service

Deployed front-end Lucent Switch mobility module in 72 Sprint Data Centers.

Overcame large geographic resource challenge by standardizing software push able to implement upgrade in 30 data centers at one time. Completed project within 3 weeks of time schedule and 2% under project budget cost.

Organized, documented and planned all deployment tasks using Standard PMBOK methodologies.

Managed and created all program budgets including all capital and operating cost line items.

Managing and coordinating Sprint’s Disaster Recovery Implementation. Involved data center migrations (3).

Mike’s Appliance (January 1995 – June 1997)

Self-Employed Owner

Responsible for asset restructure when acquiring Mike’s as well as total operational restructure.

Improved cash position by thirty percent as well as an eight percent improvement in bottom line Profit & Loss results.

Managed and deployed IP based network infrastructure for store network that combined business inventory, sales and operations into one merged network.

Merging internal store network saved Sixty five thousand dollars in inventory leakage and resulted in quicker more accurate operational decisions.

Roadway Package System (December 1993 – January 1995)

Terminal Manager

Responsible for complete revenue and cost control of entire twenty two million dollar facility.

Managed sales staff and operational personnel of 60+ people.

Activities included sales management responsibility as well as operation management and facility warehouse administration.

Terminal was most profitable in 250 Roadway Package terminal distribution network.

Digirolamo, Stoll & Associates (December 1987 – December 1993)

Marketing Lead and Solution Consultant / Senior Partner / Owner

Specialized in turn around management Process Techniques.

Developed Process improvement programs using custom manufacturing Design processes. (Engels Work Flow Process).

Helped increase bottom line profit 5% to 8% for all clients. (Pilot Freight, Purolator Courier)

Wrote and conducted cost control seminars, performance training seminars, financial statement analysis seminars and business development programs.

Purolator Courier Corp. (November 1986 – November 1987)

VP of Productivity

Responsible for establishing and developing a productivity department.

Developed a corporate M.I.S. operating report system which emphasized individual performance and employee accountability by merging internal company network.

Developed regional training programs and conducted supervisor and manager training seminars centered on employee relations and productivity techniques.

Rawlings Sporting Goods (November 1983 – November 1986)

Product Manager

Product Manager Instrumental in initiating a new inflatable program which increased profit margin by 15%.

Specialized in and directed new market entry, development of business plan and marketing program along with product package design.

United Parcel Service (June 1973 – November 1983)

Industrial Engineer

Managed an eight man I.E. department responsible for district volume projects, manning needs and operational measurement for hub, package and line haul.

Operated a large package terminal, coordinated operational activities, productivity and administrative functions.

Successfully introduced computerized line haul scheduling and package distribution to Midwest Region.

Integrated internal operational and engineering networks to better manage package driver productivity.

EDUCATION

BS Meteorology & Aeronautical Engineering, St. Louis University

MBA Marketing & Finance, St. Louis University

ADDITIONAL TRAINING:

PMP Certified

Formal Six Sigma Training

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