James “Drew” Norman
Columbus, Ohio ***** ac1tgy@r.postjobfree.com 614-***-****
https://www.linkedin.com/in/drewnorman/
My Web Portfolio: http://drewnorman.com/web-portfolio/
Web Developer
Innovative visual solution provider
Team-player and extremely solution-oriented, embracing the opportunity to solve problems with creativity and enthusiasm. Extensive experience in creating and driving success of web projects. Shares knowledge with others and thrives in an agile team environment. Expertise in ecommerce platforms and CMS systems including Wordpress, Drupal and Service Now. Stays current with a rapidly changing industry.
• Object Oriented Programming
• UI/UX Design
• ServiceNow Administrator and Developer
• Inbound Digital Marketing & Analysis
• Project Coordination & Technical Educator
• Governance, Risk and Compliance
Technical Skills
Programming Languages
PHP, JavaScript, HTML5
Frameworks
MVC, MVVM, Zend, Apache Cordova
Content Management Systems/Ecommerce
Drupal, WordPress, Volusion, ServiceNow
Web Technologies
HTML5, AJAX, JAVASCRIPT, CSS3, JQUERY, JSON, DOM, OOP, REST API, XML/XSLT, ANGULAR JS, NODE.JS
Databases
MySQL, SQL, MongoDB
Web Servers
Apache Web Server, UNIX, LINUX
Operating Systems
MAC, Windows
Professional Experience
CareworksTech, Dublin, OH May 2017 - Aug 2017 (4 month contract)
Certified ServiceNow System Administrator and Developer
Developed custom forms and various applications for Audit, Risk and Compliance, Problem, Change, Incident Management modules using Javascript, CSS3, HTML5, JEXL, AJAX, XML web technologies
Discover Publications, Columbus, OH Oct 2015 – May 2017
Senior Wordpress Developer / Demand Generation Consultant
Design custom wordpress themes, Salesforce integration, SEO & SEM strategy. Form creation and validation using Javascript, JQuery, AJAX, PHP, HTML5, and CSS.
• Redesigned wordpress theme and successfully optimized website for SEO as well as configured lead generation forms, integrating into Salesforce.
IBM, Dublin, Ohio 2010 – 2017
Senior Web Developer / Supply Chain Digital Strategist
Built the first Wordpress theme for marketing blogs on ibm.com/blogs. Managed maintenance and creation of Watson Supply Chain marketing and product web sites across 12 languages worldwide.
• Executed successful Wordpress launch saving division hundreds of thousands of dollars, creating new jobs and new revenue stream, allowing IT team to expand, including other open source technologies, out-performing ibm.com marketing pages in engagement rate and overall traffic year after year.
• Created and deployed complex, fully featured webpages using Javascript and HTML5, integrating custom module programming.
• Developed many large scale external event websites and web applications using HTML5, CSS, Javascript, driving registrations for Smarter Commerce Global Summit.
• Worked on customizing modules and themes for web applications using Wordpress, allowing for faster publishing times, and enabling event teams to self-maintain.
• Used JavaScript and AJAX extensively for client side validation in event registration forms and other customer facing systems, producing faster load times.
• Implemented Ajax and jQuery on front-end, making lead generation landing pages more dynamic.
Sterling Commerce, Dublin, OH (Acquired by IBM in Oct, 2010) 2008 – 2010
PHP Developer / Web Specialist
Created, designed and deployed custom HTML emails using Silverpop email marketing technology.
• Built Sterling customer center portal the heart of the customers’ interaction with software licenses, webinars, training videos, and product support, delivering successfully and improving consumer retention by more than 30%.
• Developed sales microsites for many fortune 500 company prospects, helping close deals resulting in customer conversion, strategically creating content from case studies, solving business challenges.
• Involved in developing interactive web applications using PHP with Zend framework, allowing many developers to work on the same application simultaneously with no issues.
Mills James Productions, Columbus, OH 2007 – 2008
Web Developer
UI Designer, Web Developer, Flash Developer
Produced interactive training to help clients with machine operation safety.
• Performed development using Flash, HTML, and CSS, building dynamic websites for O’Charleys and Cardinal Health.
• Worked on flash education / LMS modules for many of Mills James clients including Caterpillar, Cardinal Health, and McGraw Hill, training employees and customers, and increasing product awareness.
Franklin University, Columbus, OH 2007
Web Marketing Manager / Website Admin
Maintained the day to day updates of main campus website as well as drove marketing and analysis reporting shared with executive staff.
• Created UI Framework and populated content of the first Go Army web portal using CMS called Ncompass, generating a fast efficient method populating content and images.
WRL Advertising, Canton, Ohio 2004 – 2007
Art Director
Worked with largest client Mercy Medical Center. Provided Website Design, Flash Motion Graphics, Newsletters, Newspaper ads, and Client relations.
• Developed award winning interactive CD Roms, promoting Bass Pro Shop online store.
Additional Related Experience
Interactive Ink, Columbus, OH
UI Designer, Web Developer, Web site Mockups using Photoshop and illustrator
Orrville Pet Products, Orrville, OH
Web Designer, Graphic Designer, Package Design Engineer
Certifications
Service Now System Administrator - July 2017
Expertise with, Helsinki, Istanbul, Jakarta releases, Incident, Problem, Change Management, GRC modules, Migrating and Cloning instances, Service Portal, Custom Applications, Service Catalog,
Education
Bachelor of Art (BA), Visual Communications, Art Institute of Pittsburgh, Pittsburgh, PA
Graduated with honors and 3.7 GPA