Geneva Lovett

**** *** ****** #***, ****** Spring, MD 20910

HM Phone 240-***-****

Email: ac1arh@r.postjobfree.com

SUMMARY

Extensive experience in the Administrative Professional Field. Coordinated calendars, set up appointments, and arranged conference room for all level of management. Arranged training, travel and hotel arrangement for management staff. Received an Award for great customer service.

PROFESSIONAL EXPERIENCE

Washington Metropolitan Area Transit Authority (1989-2017)

Administrative Assistant II- 2007-2017

Administrative Assistant I – 1998-2007

Secretary – 1989 - 1998

Answers phones and reviewed calendar for the Assistant General Manager on a rotational basis with other Administrative Assistants.

Log in, sorted and distributed incoming and outgoing mail for over 100 staff members.

Prepare executive correspondence, staff summary sheets, and personnel actions reports for Chief Technology Officer, Director, Manager and Supervisors.

Fax, copy, shred, scan and assemble correspondence for the office.

Develop a tracking system to monitor correspondence, personnel actions and telephone reimbursement for the office

Travel Coordinator for the office making hotel and travel accommodations and process vouchers for staff reimbursement

Coordinate all activities related to the CTO’s Calendar such as appointments and interviews.

Greet clients inside and outside of WMATA on a daily basis.

Training Coordinator for all management levels, setting up classes for staff to attend to

Enhance their job performance.

Arrange meetings appointments and conference rooms using Outlook for Directors, Managers and Supervisors.

Organize, alphabetize and maintain a chronological filing system for over 100 staff members using a color coding filing system

Use MAXIMO to do telephone service request and issue work order number for items being removed from the storerooms

Analyzed documents from draft and from a computer screen, taking different information from the document and inputting it in different screen fields.

Supervised Summer Youth in the WMATA Summer Youth Program, who assisted me with projects in the office.

Prepare Personnel Action Reports (PAR) and Separation Action Reports (SPAR) for all staff members.

Process and review timekeeping information to Payroll to assure accurate transfer of ITSV timekeeping data for employee’s paychecks for over 100 staff members.

Order Staple supplies for staff members using a purchase card and PSFIN- Financial System. Create and submits a monthly expense reports for the transactions

Respond, communicated, received and responded to callers in reference to ITSV matters including, office equipment, applications, passwords and e-mail access.

Effectively communicated with customers to help them recover items that were lost on

Metro Bus and Metrorail.

World Bank (1983-1987)

Secretary/Cable Testing Clerk

Prepared executive correspondences using Windows 95 & 98, Word Perfect 6.0, 6.1 & 7.0 for the Director, Supervisor and Liaison Officer.

Verified and calculated amounts of international currencies for different countries for loans and payment amounts on the VT220 Swift Computer maintaining speed and accuracy.

Typed and faxed telexes to other countries and corrected test numbers that were incorrect for cables that were incoming and outgoing.

Organized and alphabetized a filing system for the office.

Monitored inventory, order and distributed supplies in the office.

Federal Bureau of Investigation (1977-1982) Clerk Typist/Secretary

Prepared executive correspondence for FBI Agents.

Transcribed documents form the Lanier Dictaphone machine into rough draft for the office.

Organized and alphabetized a filing system for the office.

Answered inquiries, order supplies, maintain a filing system and copied documents for the office.

EDUCATION

Marianna High School, Marianna, Florida (9/1971-6/1975)

Washington Job Corp Center, Louisville, Kentucky (1/1976-12/1976)

Washington School for Secretaries, Washington, D. C. (1/1988-6/1988)

OFFICE SKILLS

Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Power Point Internet Fax/Scanner Copier/Printer Calculator

ACHIEVEMENTS:

Honor Certificates for 4.0 and 3.5 average and Perfect Attendance at WSS.

Received a Special Bonus Award for Employee of the Year at WMATA.

Award for Outstanding Customer Service at WMATA

Three Certificates of Merit at WMATA.

Certificate for Pushing the Envelope at WMATA.

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