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Customer Service Sales Representative

Location:
Houston, TX, 77037
Posted:
June 19, 2017

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Resume:

Nereyda Rodriguez

*** ****** ****

Houston, Texas 77037

714-***-****

ac0w4k@r.postjobfree.com

June 20, 2017

Dear Hiring Manager,

I am interested career opportunity job posting that I saw on Craglist website. My resume is enclosed for your review. Given my related experiences and excellent qualifications, I would appreciate your consideration for this job opening. I believe that my skills are an ideal match for this position.

My Qualifications

Proficient with Microsoft Word, PowerPoint, Excel, Acrobat,dropbox

Confident, outgoing, enthusiastic, friendly, hard working employee who is committed to achieving excellence

Highly motivated self-starter and eager to meet challenges

Exemplary planning and organizational skills with a high degree of detail orientation

Computer literate performer

Previous customer experience respond to inquiries or complaints from customers

Previous sales experience

Certificate of Banking and Finance Service

Finance Internship at Bank of America

Experience handling cash and credit card transactions

Previous experience in a call center

Bilingual in Spanish and English fluently

I appreciate your taking the time to review my credentials and experience and plan to follow up with you next week. Again, thank you for your consideration.

Sincerely,

Nereyda Rodriguez Nereyda Rodriguez

518 Frazer Ln, Houston Texas 77037

714-***-****

ac0w4k@r.postjobfree.com

Skills Profile

Computer literate performer with extensive software proficiency covering wide variety of applications such as Microsoft Word, PowerPoint, Excel, Outlook, wordpress, etc

Dependable, responsible, confident, hardworking employee with ability to multi-task and committed to excellence and success

Exceptional Listener and Communicator

Highly analytical thinker and motivated self starter

Possess good people skills, outgoing, and focused

Bilingual in Spanish and English

Marketing background

Advertising/Media experience

Education

Sam Houston State University, 2015-current, Houston, Texas

Lone Star College, Associates in Liberal Arts, Houston Texas, May 2015

Orange Coast College, 2007-2010, Costa Mesa, CA

Newport Harbor High School, Costa Mesa, CA, Diploma June 2006

Certificate of Banking and Finance Service, Huntington Beach, CA June 2007

Certificate of YES Advanced Employment Skills Training Course, Costa Mesa, CA

Work Experiences

Aldine Independent School District, 07/15-06/17

Paraprofessional, Houston, Texas

Worked with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff

Assisted the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities

Monitor work, corrected papers, and supervised curriculum-based testing and makeup work as assigned by the certified staff.

Performed clerical, classroom maintenance, and instructional duties as assigned by the certified staff.

El Sol Wireless, 9/2011-7/2015

Sales Representative, Houston, Texas

Advised present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

Influenced customers to buy or retain product or service by following a prepared script to give product reference information.

Documented transactions by completing forms and recorded logs.

Maintained database by entering, verifying, and backing up data.

Western Dental Inc, 5/2008-7/2011

Orthodontists Appointment Settler, Costa Mesa, CA

Answer phones and responsible for setting orthodontists appointments

Responsible for entering data on the computer

Made outgoing calls to perspective patients and convince them to return for their ortho adjustments

Generated workable solutions

Target Store, 11/2007-5/2008

Customer Service-Cashier, Costa Mesa, CA

Provide customer support, answer questions and offer assistance to store patrons

Answer phones and responsible for various store clerical duties

Handle cash and credit card transactions

Update shelves and products with store’s shipping and receiving process

Process credit card applications on a computer

Activities

2004-2010 Volunteer at the “Neighbors for Neighbors” community clean up

Certificate Of Appreciation from Camp Fire USA

Certificate of Banking and Finance Services

Volunteer sixty-four hours at Bank of America West Cliff Plaza Branch for Regional Occupation Program (ROP)

Volunteer at Saint Matthew Church as baby sister on Weekends

References available upon request

References:

Dr. Maria Galindo, Principal at de Santaigo Pre-k center. 281-***-****

Monica Yanez, Manager 832-***-****



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