Test Cases Customer Service

HemaJyothiVijaparapu

Mail : ac0u8j@r.postjobfree.com

ac0u8j@r.postjobfree.com

Mobile : +1-304-***-****

Career Objective:

Dynamic and proactive individual looking for a challenging position in HR / Administration / Payroll / Manual Tester in an eminent organization, where I can put forth my extensive skills and knowledge which helps to provide growth & profitability within the organization.

Profile:

•2 years of experience in Secretarial & Office Administration

•2 years of experience in HR/ Payroll Administrator / Recruitment

•Professionally qualified with Bachelor of Technology in Electrical and Electronics Engineering

Key Skills & Competencies:

•Strongly commercial with excellent communication and influencing skills.

•Solid experience in recruitment of Professionals through the complete cycle, HR & Payroll Management.

•Able administrator of confidential projects with dispatch and discretion.

•Possess demonstrated ability to work effectively and congenially with employees at diverse levels.

•Energetic and capable of working with minimal support and a good deal of autonomy.

•A good team player / strong manager who can develop and lead a large staff.

•Impeccable style of correspondence and effective presentation.

•Strong Organization skills, flexible, multitasking and ability to work under pressure.

•Prioritization of work and perfect time management.

•Ability to manage stress timely & effectively.

•Administrative support & Management skills

•Excellent Interpersonal & Analytical skills.

•HR & Administration skills, MS Office skills, & Customer Service skills

•Networking & building long lasting relationship with clients.

Areas of Expertise:

•Staff Recruitment, Scheduling & Interviewing, Induction, Employee Orientation

•HR & Payroll Administration & Office Administration.

•Documentation, Reporting, Administrative support to Senior Executive level

•Employee engagement, Staffing & manpower planning and Organization structure.

•Manual Testing

Employment History:

HR & Administration [From October 2012 – November 2014]

Jois Steel, Cantonment, Bellary - India

•Making calls and fixing appointments with Clients.

•Making Outgoing Calls and keeping record of the same.

•Processing & Maintaining the Attendance of employees.

•Tracking Employees who are going for Leave and ensure Leave & Undisbursed Salaries are released.

•Tracking Inactive Employees and ensure Full & Final Settlements are released accordingly.

•Generating Data Dump Report & HR Assignment Report to track Employees on Leave & Resignations.

•Printing Pay-slips and arranging Cash Payments for the Outsourcing Employees.

•Sending & responding to the mails for the queries related to Outsourcing Staff.

•Drafting Salary Certificates.

•Generating Payroll summary and List of Employees whose salaries are transferred through Bank.

•Processing Leave Application and preparing Leave Settlement Report for those who are going on Annual / Emergency Leave.

•Interfacing with various departments for smooth running of the Payroll System.

Responsibilities: Admin Assistant

•Coordinate office activities and operations to secure efficiency and compliance to company policies

•Supervise administrative staff and divide responsibilities to ensure performance

•Manage phone calls and correspondence (e-mail, letters, packages etc.)

• Create and update records and databases with personnel, financial and other data

• Track stocks of office supplies and place orders when necessary

•Submit timely reports and prepare presentations/proposals as assigned

• Assist colleagues whenever necessary

Responsibilities: HR Assistant

•Preparation of Leave Advise, Duty Joining Report,and updating them in the Payroll System.

•Preparing Cancellation Letters, Settlement Advice, End of Employment Clearance Form for the Inactive Employees and forwarding to Accounts department for Final Settlement.

•Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, and employee leaves of absence.

•Preparing Offer Letters to Newly Joined Employees, Employee Certificates & Salary Certificates

•Administering incoming and outgoing CVs and candidate’s documents.

•Shortlisting candidates, conducting interviews and notifying them by emails.

•Examine employee files to answer inquiries and provide information for personnel actions.

•Maintaining confidential information involved with Recruitment process.

•Maintaining Attendance Register & personnel records/ files of all Staffs.

Manual tester - Internship [From April 2016 – June 2016]

Spot IT Solutions, Ashoknagar, Chennai- India

•Analyzing the Requirements from the client

•Participating in preparing Test Plans

•Preparing Test Scenarios

•Preparing Test Cases for module, integration and system testing

•Preparing Test Cases for Browser, Functional, Compatibility testing

•Preparing Test Data’s for the test cases

•Preparing Test Environment to execute the test cases

•Executing the Test Cases

•Defect Tracking/Bug report

•Giving mandatory information of a defect to developers in order to fix it

•Preparing Summary Reports

• Communication with the Test Lead / Test Manager

Computer Skills:

•MS Word, MS Excel, MS-Power Point, MS Outlook Express, & Windows 98/2000/XP

Personal Information:

•Date of Birth : May 1st 1990

•Nationality : Indian

•Sex : Female

•Marital Status : Married

•Languages Known : English, Hindi and Telugu

•Availability : Immediate

Contact this candidate