Administrative Assistant Customer Service
Resume:
Karen Turner
*** ********* ***** ***********, **. 68048
Objective To obtain an administrative support position.
Experience 10/12/12-05/21/17 Plattsmouth Journal (Lee Enterprises)
Receptionist/Advertising Consultant, Deposits weekly, Enter Affidavits in system for billing. Customer Service & Phones & Handling Incoming & Outgoing Mail
Experience 12/08/08 to 06/26/09 Wisconsin Physicians Service Omaha, NE
Claims Analyst
Processing Medicare Part A claims on system.
Entering paper claims into system for processing .
Working edits on claims hitting Medicare system.
Processing change of address in the Medicare system.
Administrative Assistant 08/2006-11/2008 Ancillary Care
Management Omaha, NE
Mail out EOB?s and provider checks.
Process incoming and outgoing mail.
Contact patients to insure start of Home Health Services.
Set up and maintain filing system for claims management.
Coordinate claims for imaging services.
Licensing Representative 11/2004-12/2005 Physicians Mutual
Omaha, NE
Contact agents for additional information for processing purposes.
Ordering and reviewing background checks for licensing.
Fraud Analyst First Data Corporation 09/1994-09/2004 Omaha, NE
Monitor Visa & Mastercard accounts for possible fraud.
Reconciled fraud accounts.
Provided customer services for major banks & credit unions.
Education 1993-1995 Metropolitan Community College Omaha, NE
A.A.S. Administrative Assistant
Courses included MS Office products, Windows, Business Math &
Grammar, Office Skills and Computer Technology
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