Dr Sushil Kumar
Contact:078********
E-Mail: ac0nep@r.postjobfree.com
Pursuing MPhil (BITS Pilani) / M.H.A (Manipal University) with interest in:
~ Hospital Administration/Public Health ~
Expertise in Strategic Management
Certified NABH Internal Assessor
Industry Preference: Hospital/Public Health Sector
PROFILE SUMMARY
Post gratuate in Hospital Administration and pursuing MPhil (Hospital & Health System Management). Currently working at Paras Superspeciality Hospital, Patna as Assistant Medical Superintendent. Also with 3 years of experience in Hospital administration, Hospital quality, NABH, Consultancy and Patient Management. Expertise in developing plans and SOPs for overall implementation of health programmes. Actively involved in rendering medical consultancy and taking cost saving initiatives in the processes. Excellent leader with exposure in conceptualizing measures to optimize the resource / capacity utilization. Skilled in handling day-to-day administrative activities in coordination with internal / external departments. Experience in handling difficult cases, studying the case history & finding out medical solutions.
Experience in managing of laboratory and imaging services. Possess high levels of patience and compassion to listen empathically to patients during the pre-operative sessions to discuss their medical history and allergies (if any), and also counselling them prior to the surgical procedure. Quality exposure in handling patient’s requirement in hospital thereby attaining high patient satisfaction.
Abilities in management of IP Services with thorough knowledge of admission and discharge processes. Conducting & coordinating health check packages. Formulating daily, weekly & monthly reports of hospital statistics
KNOWLEDGE PERVIEW
Financial Management & profit leveraging
oLooking after the administration of oncology centre of Paras HMRI Hospital, Patna.
oAchieving and maintain strong financial health of the business through requisite review and direction setting..
oMonitoring the operating and financial results against plans and budgets.
oDeveloping policies and strategies for financial management, people management, operational excellence for consistent customer experience.
oResponsible for identifying new business opportunities
Operations Management
oIP Services with thorough knowledge of admission and discharge processes
oManagement of laboratory and imaging services
oConducting & coordinating health check packages
oReporting and analysis of patient feedbacks
oDaily, weekly & monthly reporting of hospital statistics
Quality Assurance
o Certified Internal Assessor Under National Quality Assurance Standards by NABH.
o successful handling of oncology unit of paras hospital.
Project handling of dialysis unit in paras hospital.
o Customization of departmental checklist
o Coordinating activities like Peer assessment, Gap Analysis & action planning at District level
o Implementation of NABH by carrying out activities like Process mapping of department.
Thorough knowledge of Quality Indicators & Various Committee Meetings
Carried out Clinical Audits & MRD Audits(both active & passive)
ORGANIZATIONAL EXPERIENCE
Currently working as Assistant Medical Superintendent in Paras Hospital, Patna. (From july 2015 till now).
Feb 15- June 15 at Jhansi District Hospital as Management Consultant (UPHSSP), a World Bank Project.
Jul14- Dec 14 with MMDCH as Hospital Administrator
Aug 12- Jun 14 with Kasturba Medical college & Hospital (MHA Intern)
Aug’11- Jul’12 with Camp of C &C Construction Ltd., Sasaram as Dentist
Key Result Areas:
Responsible for handling the following:
Successfuly managing the oncology unit
Project handling of dialysis unit
oHospital operations
oSop’s management
oPerformance management,
oEquipment maintenance management
oQuality management
Handling administrative matters in Hospitals, scrutinizing work / performance of other functional groups
Providing assistance to improve their functioning and processes
Ensuring proper implementation of policies for promoting & protecting health, safety & environment and organizational effectiveness
Monitoring the operations related to human resources, diagnostic functions, medical records, etc.
Highlights:
New treatment methods adopted
Holds the merit of conducting 5 research
Played a key role in delivering 6 presentation/ papers/lectures
3research papers published
Successfully handled major surgery / case
INTERNSHIP
Title: Study of 12 Commandments (Quality Indicators) in a Tertiary Care Hospital
Organization: Kasturba Hospital, Manipal
Exposure to: Different Clinical and Non-Clinical Departments
Key learning: Gained knowledge about Health Care Management and Business Management
ACADEMIC ACCOLADES
Received award for academic excellence in subjects like Anatomy and Dental Material Sciences
Distinction undergraduate dental subjects viz Anatomy, D.M.S. General pathology & Microbiology, Pharmacology, General surgery, Oral pathology & Microbiology and Community dentistry
IT SKILLS
MS Office (PowerPoint & Excel)
SPSS
PAPER PUBLICATIONS
Patient’s Perceived Satisfaction on Cleanliness in a Tertiary Care Hospital at International Journal of Management Research and Business Strategy, ISSN:2319-345X
Assessing compliance to smoke free legislation in public places of Udupi District, Karnataka, A Cross Sectional Study" at International Journal of Research in Applied, Natural and Social Sciences ISSN(E):2321-8851
“E-Waste, Its Effect & Management in Indian Perspective” peripex at Indian Journal Of Research ISSN:2250-1991
Paper presentation on “E-Waste Management” at International Conference 41st Annual Meet of Rajasthan Geographical Association, Udaipur in 2013
Paper Presentation on “Medical Tourism, An Overview” at National Research Seminar on Problems and Possibilities of Eco- Tourism, Madhya Pradesh in 2013
Paper Presentation on “Role of Public Private Partnership in Rural Health Care Development” at National Seminar on Challenges for Agriculture and Rural Development, Gwalior in 2013
EXTRACURRICULAR ACTIVITIES
Actively participated in the following:
oPoster Presentation on Break Even Analysis of CT Scan in a Tertiary Care Hospital in Naschcam, Manipal in 2013
oPoster Presentation on Evaluation of Cleaning Agent used in Housekeeping in a Tertiary Care Hospital in Naschcam, Manipal in 2013
oPoster Presentation on “Local Anaesthesia” at 8th Maharashtra State Student Dental Conference in 2010
oPoster Presentation on World Health Day in 2014
oPoster Presentation on Diabetes Day in 2013
Bagged the following:
o1st prize in Badminton Mixed Double Competition in 2011
o1st prize in Double Carom Competition in 2011
o2nd prize in Tug-of-War Competition in 2011
WORKSHOPS ATTENDED
Successfully attended the following:
Finwork at Department of Hospital Administration, Manipal University
Environment & Occupational Health at Department of Public Health, Manipal University
CME’s Attended:
oCurrent Perspective of Medical Audit by Department of Hospital Administration at KMC, Manipal
oHospital Management System Software at A.J. Institute of Hospital Management, Mangalore
oA Tale of Successful Marketing at Father Muller Medical College, Mangalore
oAn Approach to Six Sigma in Healthcare at KMC, Manipal
oDisaster Management by Department of Hospital Administration at Yenopaya Medical College, Mangalore
ACADEMIC DETAILS
2016 pursuing MPhil hospital & health system management, BITS Pilani
2016 PGDDM from IGNOU
2015 Certificate course in STI & HIV from PHFI, Delhi
2014 M.H.A. from Manipal University, Karnataka
2011 B.D.S. from Bharati Vidyapeeth Dental College & Hospital, Navi Mumbai, University
PERSONAL DETAILS
Date of Birth: 25th sep 1984
Language known: Hindi & English
Permanent Address: Street No. 9A, Santoshi Maa Path, Gaurakshni, Sasaram, Rohtas-821115, Bihar