TIFFANY PATTERSON
Chantilly, Virginia 20152
Telephone: 703-***-**** Marketing/Operations Professional/Transformational
Email: ac0dn4@r.postjobfree.com Leadership
PROFESSIONAL PROFILE
Highly accomplished Multiple Business Owner/Operator with extensive experience in diverse and high visibility roles; Expertise in multi-disciplinary environments including, but not limited to, Strategic Thinking, Team Leadership, Training, Operations, Marketing and Problem Solving; Considerable forward thinking experience (Process Evolvement) from conception to development with creative oversight; Able to successfully work independently or within a collaborative atmosphere; Transformational Leadership
Transformational Leadership: (Leading Change) – My philosophy to leading change is relatively simple. It’s not merely a matter of having vision and being able to plan and execute ideas, important factors in leading change is to manage anxiety. People are naturally resistant to change and cling to the familiar. There is an art to causing people to embrace change by enlightening them to the opportunities such change may provide for their personal growth and advancement as well as the improvement of the organization.
CORE COMPETENCIES
Excellent Leadership/Training/Mentoring Skills Exceptional Interpersonal Skills
Consistently Meets or Exceeds Expectations Highly Organized and Detail Oriented
Outstanding Written and Communication Skills Goal and Deadline Driven
Problem Solver/Solutions Focused Multi-Tasking
Works Collaboratively or Independently Business Intelligence
Logistics/Problem Solving Strategic Thinker/Planner
Performance Management Transformational Leadership
EDUCATION
Seton Hill College, Greensburg, Pennsylvania
Dual Major: Sociology/Criminal Justice
SELECTED EXTRACURRICULAR WHILE IN COLLEGE
Member of Student Government
Freshman Orientation Coordinator
Worked in the Public Relations Office
PROFESSIONAL EXPERIENCE
Complete Catering and Events, Gainesville, Virginia
Founder/Operator: 2010 – 2017
•Developed and built the business from start-up and oversaw the daily operations
•Managed a staff of over 100 people
•Customized events with menus and activities. Corporate Events, Weddings, and Sport Tournaments
•Catered private events in Nashville for Country Music Singers
TIFFANY PATTERSON
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Jimbo’s Bar and Grill, Haymarket, Virginia
Founder/Operator: 2013 – Present
New business start-up - Incorporated, leased, renovated, supplied, furnished, decorated and staffed
Performed cost control and analysis
Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly
Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit
Set budgets and execute plans for department sales, product purchase and staff development
Recruiting, training and motivating staff
Developed business relationships throughout the area with local High Schools and Charities
Maintained a 4.5 star rating on Yelp, Google, and Trip Advisor
Jimbo’s Convenience Store & Texas BBQ, Chantilly, Virginia
Founder/Operator: 2008 – 2014
Developed and built the business from start up
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies.
Wrote order supply requests to replenish merchandise.
Maintained daily record of all transactions
Created a BBQ business that contributed $250,000 in gross profits a year
Participated in several charitable events, raising money for local children in our area; Participated in catering and donating to local Wounded Vets as a fundraiser.
NARRATIVE
Personal circumstances necessitated that my husband buy out my positions in the above referenced endeavors due to differences of opinion. As a result, I am turning my attention in another direction, that of a marketing, operator and transformation leader to assist other business owners in these capacities
ADDITIONAL SIGNIFICANT EXPERIENCE
Springfield Pizza (Greek Diner)
Owned and Operated with husband: 1996 – 2010 (Closed due to lease renewal)
Oakton Family Restaurant
Manager: 1998 – 2005 (Closed due to demolition of building)
Real Estate License: 2003, primarily to find investments, own and lease shopping centers
Sysco Foods
Outside Sales: 1994 –2000 (Left to operate my restaurant)
VOLUNTEER WORK/COMMUNITY INVOLVEMENT – Dog Rescues, Youth Sport Leagues, Battered Women’s Shelter