IT Technician

Emmanuel C. Pecku

Cell 240-***-**** ac094g@r.postjobfree.com

Summary: IT Professional with excellent customer service skills seeking the opportunity for work with a prestigious company that offers diversity, stability, and development opportunities Education: CompTIA A+ Certification Training, April 2017 Per Scholas National Capital Region, Silver Spring, MD CompTIA Network+ Certificate of Completion (COC), June 2014 ASM Educational Center, Rockville, MD

Experience:

A/V Team Nov 2016 to Present

Refreshing Spring COGIC, Riverdale, MD

● Provide technical expertise and team leadership for all the church sound, media, video and stage lighting related to the Worship Ministry

● Perform proper sound check; including gain settings, monitor mixes, proper volume settings, and the eq/mixing process

● Responsible for following worship leader's’ direction and musicians’ directions during services and special events

● Recognizing patterns in data, information, or events, draw logical conclusions, and making recommendations for actions.

● Work directly with ATEM Software Control, Mix Effects, Transitions Control, Downstream Key, and Mac OS X as directed

In House Transport Nov 2012 to Present

Holy Cross Hospital, Silver Spring, MD

● Handle technical troubleshooting including system crashes, slow-downs and data recoveries

● Accountable for greeting and transporting patients in a timely fashion by bed, stretcher, or wheelchair

● Demonstrates broad, in-depth, and up-to-date knowledge of pertinent technical, business and professional fields by e ffectively building unforgettable rapports with people from diverse cultures and situations

● Administer high level of professionalism by maintaining a calm, professional, courteous and helpful demeanor in times of stressful situations, a nd taking a well-ordered approach to solving problems despite obstacles or resistance

Service Agent May 2011 to April

2012

Enterprise Rent-A-Car, Laurel, MD

● Provided basic maintenance checks for all vehicle parts including the antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle

● Responsible for cleaning and detailing vehicle exterior by hand, brush or by operating washing equipment

● Answerable for determining the need for and adding windshield fluid, gas, oil, water and antifreeze

● Performed a wide range of tasks from upper management, responded to changes in direction and priorities, and accepted new challenges, responsibilities, and assignments

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