Angela White

*** ***** ***

Richmond, VA *****

Cell: 202-***-****

ac00tn@r.postjobfree.com

Education

Walden University, School of Health Sciences, Minneapolis, MN, April 2014

Bachelor’s Health Care Management

Cumulative GPA: 3.94, Summa Cum Laude

Alpha Sigma Lambda, 2015, 2016, 2017

Graduation Date: May, 2018

Entry to PhD. Public Health, Fall 2018

Georgetown University, Mini Medical School, Washington DC, Spring 2016

Certificate Issued: Spring 2016

MedStar Washington Hospital Center, Washington DC, 1998

Emergency Medical Technician-EMT

Certified, 1998

Barclay Career School, Washington, DC, 1992

Registered Medical Assistant

Completed: January 1992

Licensure/Certification

BLS certified through American Heart Association, 2016-Present

Professional Experience

MedStar Georgetown Hospital, Washington, DC 2009-Present

Patient Services Manager, Interventional Radiology and Neuro-Interventional Radiology

Responsible for coordinating all the functions and activities related to patient access in the department.

Front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling, accurate Time-of-Service (TOS) payment collections, and the balancing of all TOS payments using the approved organization electronic scheduling and billing system front Desk Module.

Supervise and directs the maintenance and ongoing monitoring of the patient health record in department.

Responsible for directing, organizing, planning and supervising the activities of personnel engaged in Patient Service activities, including those related to all revenue cycle related activities.

Manages a high volume of patient encounters annually. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy, policies, procedures and standards.

Working knowledge of IDX / GE Centricity Business preferred.

Experience with an electronic health record system, especially GE Centricity EHR or

Aria

Perform in a high pressure environment and appropriately motivate staff. --organize

and prioritize work.

Excellent interpersonal communication and customer service skills, and good telephone etiquette.

Knowledge of medical terminology, HMO/PPO insurances.

Effective oral and written communication skills.

Deal effectively and professionally with a variety of different individuals.

MedStar Georgetown University Hospital/DIRT Team-Per Diem, 2015-Current

Decontamination Immediate Response Team

Responsible for performing decontamination (patient, technical, emergency) during hazardous material-related emergency using designated equipment and supplies.

Integral Nuclear Associates/PET/CT Coordinator, 2003-2009

MedStar Georgetown University Hospital

Sole Administrative & secretarial support functions of a large private free standing facility, coordinating multiple priorities.

Provide discreet administrative & secretarial service for terminally ill patients and their families. Schedule appointments and

Maintain accurate, up-to-date confidential client/patient file.

Assisted in general daily functions. Provided telephone and e-mail support, investigated and resolved billing problems for an

Assist an average of 100 clients/patients monthly. Prepare the monthly census, and weekly tumor board cases.

Committees/Honors/Publications

Alpha Sigma Lambda Honor Society, 2015, 2016, 2017

MedStar Spirit Recognition Award, 2016

MedStar Patient Ambassador, 2015-Present

MedStar Safety Coach, 2015-Preset

John L. Green Leadership Scholarship, 2013, 2015

College of Undergraduate Studies, Featured Author, October 2014

College of Undergraduate Studies, Public Service, Published, March 2015

MedStar Certified, FDA Research Coordinator, 2013

MedStar Centricity EMR & MedConnect, Site Manager, 2009-Current

Mother Dear’s Community Volunteer, Meals on Wheels, 2005-Current

Martha’s Table, Community Volunteer, Seasonal

Travel

Israel, 2003-Public Service

Bahamas, 2006-Public Service

Paris, 2014-Public Health

Italy/Rome, 2014-Public Health

Greece, 2014-Public Health

Nicaragua, 2015-Public Service

Jamaica, 2015-Public Service

England, 2015-Public Health

Ireland, 2015-Public Health

Scotland, 2015-Public Health

Panama, 2016-Public Service

Czech, 2016-Public Health

Germany, 2016-Public Health

Poland, 2016-Public Health

List of References

Dawn Y. Claggett, MHA

Deputy Director, Radiation Safety Officer

Laser Safety Officer

Radiation Safety Department

MedStar Georgetown University Hospital

202-***-**** (office)

202-***-**** (pager)

202-***-**** (fax)

Pamela DeLongchamp, BSN, RN, OCN

Nurse Manager III

Head/Neck Cancer Radiation Nurse

Radiation Oncology

Medstar Georgetown University Hospital

Washington, D. C.

Phone 202-***-****

Fax 202-***-****

Angela R Hamilton

Patient Services Manager

Department of Urology

202-***-**** (office)

202-***-**** (pager)

877-***-**** (fax)

Ashley (Stowell) Lewis, MSHA

Administrator

Division of Cardiology

MedStar Georgetown University Hospital

3800 Reservoir Road, NW

Washington, DC 20007

202-***-**** Phone

1-877-***-**** Fax

ac00tn@r.postjobfree.com

Demitra M. Kelly

System Analyst/Project Leader

MedStar Physician Billing Services (MPBS)

703-***-**** (Office)

ac00tn@r.postjobfree.com

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