RAJIB DAS

E-Mail: abzx63@r.postjobfree.com, abzx63@r.postjobfree.com

Contact No.: (M) +919*********

[pic]

SNAPSHOT

[pic]

. MBA (Marketing & Finance) with 2 year 1 months of experience in Retail

Sales, Merchandising, Client Servicing, Retail Management, Brand

Management and 2 years 10 months of experience in Business Development,

Channel Development, Client Servicing, Brand Management.

. Currently Associates with NOKIA CARE as an Sr. Customer Care Officer.

. Possesses sound understanding of Retail Management, Marketing Management,

Marketing Research and the pricing and promotional strategies to be used

to make the product sales viable at particular price points.

. Demonstrated abilities in gauging customer requirements and suitably

suggesting products to generate revenue for the company.

. Ability to relate to customers across all socio - economic levels to

build long lasting working relationships and ensure customer

satisfaction.

. Demonstrated abilities in conducting demand analysis for products and

accordingly strategizing for achieving maximum output in terms of sales.

. Experienced in handling corporate client to generate revenues on a bigger

scale than retail sales.

. Effective communicator with good interpersonal skills and a strong sense

of service towards the customer.

. Ability to keep good relationship with existing Retailer & Distributor.

KEY COMPETENCIE

( Retail Management ( Merchandising ( Sales Planning/ Execution (

Relationship Management ( Team Management ( Key Accounts Management

(Vendor Management ( Pricing ( Business Development (

( Strategic Management ( Brand Management ( Management Information System (

ORGANISATIONAL EXPERIENCE

[pic]

Retail NOKIA CARE, Asansol Sr.Cutomer Care

Officer March'13 - Working

(Telecom) (P.D.Electronics)

Textiles/ Apparels/ Akash Fashion Pvt. Ltd. Sales

Officer August'12 - Feb'13

Garments Kolkata

Telecom Nokia, West bengal,

Sales Assistant Sept'11- July'12

(Retail) (People Concept Payroll)

FMCG G.D.Enterprise, Asansol

Sales Executive April'09 - Aug'11

( Division Of H.U.L.)

Financial Services ICICI Direct.com, Kolkata

Demonstrator Sept'06 - Aug'07

( Retail)

Strategic Planning

. Planning and strategizing for profitability management.

. Bringing about innovation in marketing and promotional activities.

Sales and Marketing

. Achieving primary & secondary sales targets in terms of market share and

the revenue generated.

. Undertaking Market Surveillance for effective Market Coverage.

. Getting surveys done in markets to gauge customer expectations from

products and gather information about the market dynamics for market

penetration.

Business Development

. Strategizing and implementing newer policies basis market research.

. Building promotional strategies for target customer segments and

providing support to sales staff in pitching for products.

Relationship Management

. Handling escalations related to quality of service and sale of FMCG,

Mobile Handsets & Garments.

. Identifying loopholes in quality of service and devising strategies to

eschew similar subsequent failures in client servicing.

Team Management

. Recruiting Sales Executive for the organization.

. Training, mentoring and assessing the performance of new recruits to

remove loopholes in sales pitch and enhance productivity.

Attainments:

. Achieved set sales targets.

. Imparted training on product knowledge, customer's requirements, target

market, sales and promotional activities of the organisation.

SCHOLASTICS

[pic]

2009 MBA (Marketing and Finance) from ICFAI National College, Kolkata with

CGPA 6.06.

2003 B.Com. (Finance) from B.B.College, Asansol, Burdwan University.

2000 XII (Commerce) from Dhadka N.C.L.Vidyamandir, Asansol, WBCHSE.

1998 X from Kanyapur High School, Kanyapur, Asansol, WBBSE.

SUMMER INTERNSHIP

[pic]

Angel Broking Ltd., Kolkata Apr'08-Jun'08

Key Deliverables:

. Selling De-Mat accounts

Notable Attainment:

. Generated 22300 in revenues through sale of De-Mat accounts.

PROJECTS

[pic]

. A Study on the Customer Perception about the Two Wheeler Products of Hero

Honda in Asansol.

. A Comparative Study on Sales of LG & Samsung Consumer Durables at

Different Outlets in Asansol.

PERSONAL VITAE

[pic]

Date of Birth: 3rd Jan, 1982

Father's Name: Gopal Das

Permanent Address: Village, Post Office Lalganj, Asansol North, Burdwan -

713359, West Bengal, India.

Language Efficiency: English, Hindi & Bengali

Contact this candidate