Professional Overview

Proactive, performance driven Clinical Operations Associate with 10+ years'

experience in leadership and problem-solving for pharmaceutical imaging

services and start-up operations. Genuine team player with a commitment to

work quality, details, and on-time delivery. Consistently recognized for

being a flexible, versatile, and motivated.

Core Qualifications

Client/Staff Training Flexible Knowledge of Imaging

Start-Up/Close Out Leadership Communication

Activities

Highly organized Problem-Solving Team Player

Detailed-Oriented Independent/self-motivated Presentation Skills

Professional Experience

May 2004 - present Synarc, Inc.

Clinical Operations Associate

* Coordinated, supervised and documented imaging activities from start-

up through end of study

* Communicated with Project Managers and/or Sponsor regarding

operational activities

* Created and presented imaging presentations at Investigator meetings

* Communicated and trained clinical sites regarding image quality, data

discrepancies and changes in image collection procedures

* Created and distributed training materials

* Prepared for and attended audits

* Trained clinical sites on logistical aspects

* Analyzed imaging data

* Trained Clinical Operations Specialist/Operations Assistants

* Monitored and resolved data discrepancies

* Reported metrics of operational deliverables to Manager of Operations

* Reported monthly revenue for operational work performed

* Defined deficiencies in processes and worked to improve the process

August 2002 - May 2004 Synarc, Inc.

Research Assistant

* Monitored and assisted in preparation and reproduction of study

materials during study start up phase of clinical trial

* Scheduled logistical and technical trainings with clinical sites

* Assisted Clinical Operations Associate with providing logistical site

support

* Monitored receipt of data from clinical sites

* Performed Study database maintenance

* Prepared and reviewed of materials for internal and external audits or

monitoring visits

* Managed fax and email communications

September 2001 - April 2002 Greenville Rancheria Tribal

Health Program.

Community Health Representative

* Assist patients with obtaining Medical assistance

* Facilitate signing up patients for free medication programs with

various pharmaceutical companies

* Visit and maintain contact with Native American families within the

community to ensure that their medical needs have been met

* Assist physicians with patient referrals

January 2001 - July 2001 Arapaho Detention Center

Administrative Assistant Medical Office

* Scheduled physicals, various test and off-site appointments for

detainees

* Coordinated the monthly billing and co-pay of detainees

* Assist Health Service Administrator with monthly and quarterly reports

May 1999 - January 2001 Denver/Burien Wound Care Center

Office Manager

* Responsible managing the office

* Encompassed supervisory duties with other staff within the office

* Scheduled and registered patients within the facility

* Maintained all medical records, billing and databases utilized within

the office

* Coordinated the monthly financial statistical reports for the Program

Director

Education & Professional Training

Associates of Arts and Science

Brookhaven Community College, Dallas, Texas; USA

University of North Texas, Denton, Texas, USA

Studied Rehabilitation

Osteoporosis Preceptorship Seminar

OHSU Department of Medicine, Division of Endocrinology, Bone Mineral Unit

Portland, OR USA

GCP Guidelines

Synarc, Portland, OR

Completed ICH Good Clinical Practice, and 21 CRF part 11 guidance training

courses

Presentations/Trainings

* Performed 20+ trainings/presentations at investigator Meetings

* Completed multiple Global on-site trainings with Imaging sites

* Conducted 20+ web-based and teleconference trainings with Imaging

Sites

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