JOANNE DESOTO Los Angeles, CA. ***** 323-***-**** abzpc1@r.postjobfree.com

OBJECTIVE: To secure a full time position in the medical field utilizing my front and back office skills and experience.

SPECIAL SKILLS:

Mac and PC proficient, excellent business etiquette

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Word, Excel, Outlook, Nextech, Mirror and Office Hours

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Typing 55 WPM

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Able to handle multiple tasks and projects simultaneously and efficiently

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Excellent communication skills both oral and written

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Highly organized, team player

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CPR Certified

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PROFESSIONAL EXPERIENCE

Skin Care & Laser Physicians - Los Angeles, CA 6/07-1/13

Front Office/Back Office Manager

Responsibilities included:

• Interviewing and hiring of new office staff members

• Daily management of office medical assistants

• Meeting coordination with various pharmaceutical companies

• Office liaison for outside medical vendors and pharmaceutical representatives

• Importing and maintaining photo logs in mirror software

• Prepping patients, assisting physicians with procedures (botox, fillers, lasers, excisions)

• Venipuncture

• Order and manage supplies

• Front office reception, payment collection

• Assisted with Moh’s Surgery

The March Forth Apparel Co. - Los Angeles, CA 5/04-5/07

Executive Assistant

Responsibilities included:

• Brand promotion and marketing

• Women’s apparel design research and development

• Travel coordination

• Customer service and communication with vendor suppliers

• Social media monitoring

Dr Nargess Ahgharian OB/GYN - New York, NY 5/02-3/04

Front and Back Office Medical Assistant

Responsibilities include:

• Patient triage and care including medication administration, venipuncture and monitoring

• Chart preparation, management and filing

• Assisting physician with procedures, including pap smears and colposcopies

• Instrument cleaning and sterilization

• Answering phones and appointment scheduling

Dr Emma Zargarian OB/GYN - Baltimore MD 6/00-3/02

Back Office Medical Assistant

Responsibilities included:

• Inventory control and office stocking

• Laboratory coordination and reporting

• Patient appointment coordination

• Assisting physicians with exams

Kaiser Permanente-Baltimore, MD 11/99-6/00

Front and Back Office Medical Assistant

Responsibilities included:

• Patient triage and care including medication administration, venipuncture and monitoring)

• Chart preparation, management and filing

• Answering phones, appointment scheduling

• Instrument cleaning and sterilization

• Inventory control and office stocking

Video’s For You-Baltimore, MD 5/88-9/99

Assistant Store Manager

Responsibilities included:

• Greet customers, phones, assist with customer service and cash payments

• Open and close store daily, data entryand order supplies

• Filed legal court claims against delinquent accounts

• Follow through to in-court representation of store

EDUCATION:

Essex Community College, Baltimore Maryland, AA Degree 1999

REFERENCES: Excellent references available upon request.

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