NEHA G. JINDAL

***** ***** *** **., *********, VA 20152●abzd26@r.postjobfree.com● 703-***-****● http://tinyurl.com/d3buwq6

EDUCATION

THE GEORGE WASHINGTON UNIVERSITY, School of Business Washington, DC

Master of Business Administration, Healthcare Management and International Business December 2012

• Completed the three-year program in two years.

UNIVERSITY OF VIRGINIA Charlottesville, VA

Bachelor of Arts, Major: Biology; Minor: Asian Studies May 2001

MBA PROJECTS

• Management of Technology/Innovation Washington, DC

Researched and analyzed US vs. EU renewable energy/carbon trading success. Fall 2012

• Citibank Global Practicum New York, NY

Analyzed GTS sector and presented viable, cost effective solutions to the Executives. Summer 2012

• Strategic Implementation/International Management Experience Paris, France

Researched and presented EU Directorate mission; successes and opportunities. Summer 2012

• Privatization, Nationalization, and Public/Private Partnerships London, UK

Researched, analyzed, and presented NHS/End of Life Care in UK vs. US healthcare system. Summer 2012

EXPERIENCE

ACCRETIVE HEALTH Chicago, IL

Senior Lead, Physician Advisory Services Quality Assurance Team February 2013-Present

Skills gained: Leadership, project management, client management, database management

• Directed 2-3 staff members and oversaw administrative operations of team. Monitored quality accuracy for approx. 175 level-of-

care physicians to meet client expectations.

• Directed and assisted efforts on process improvement projects. Implemented procedures/specifications to ensure an effective

quality system. Supervised and performed analytical quality assurance tests and interpreted the results by consolidating pertinent

data into Excel spreadsheets.

• Oversaw, maintained, and reviewed department guidelines (IP), documentation, and reports to ensure up-to-date information.

• Provided daily, weekly, and bi-monthly reports on the status of various quality programs.

MEDICAL FACULTY ASSOCIATES, THE GEORGE WASHINGTON UNIVERSITY HOSPITAL Washington, DC

Administrator, Pain Medicine April 2010 – January 2013

Skills gained: Leadership, project management, internal and external client management, database management

• Directed 10 staff members and ensured efficient running of daily operations, including monitoring of patient/doctor access, internal

insurance controls, and data access management. Advised as efficiency coordinator for physicians/staff/clients.

• Acted as core liaison between non-profit sector (MFA) and hospital facility by facilitating regular meetings and assisting in conflict

resolution. Bolstered employee relations and morale through team-oriented activities such as periodic staff workshops.

• Revamped and strengthened insurance pre-authorization process, improving efficiency and productivity of process by decreasing

approval turnover time by 2 weeks.

• Assessed and audited clinic providers/staff regarding practice protocol/documentation completeness monthly by consolidating

financial data into Excel spreadsheets in order for claims to be submitted in a timely fashion.

FAIRFAX ALLERGY, FAIR OAKS HOSPITAL Fairfax, VA

Clinical Assistant, Asthma and Sinus Clinic April 2009 – April 2010

PEDIATRIC OPHTHALMIC CONSULTANTS New York, NY

Clinical Assistant, affiliated with NYU January 2007 – September 2008

• Promoted a green environment, decreasing footprint by 60%; oversaw conversion of client information into electronic data.

• Managed clinic’s electronic database and analyzed client records facilitating communication between external/internal

physicians, staff, and patients. Developed patient safety related reference material for staff use as well as trained incoming junior

assistants.

ROSS UNIVERSITY, School of Medicine Portsmouth, Dominica

Student, A top tier medical school in The Caribbean September 2002-May 2004

• Completed two years of the four-year program.

UNITED STATES EMBASSY Lima, Peru

Assistant to Administrative Supervisor June 2001–August 2001

Skills gained: Conducting reliable research and data collection

ADDITIONAL INFORMATION

Certifications: Microsoft Certified Application Specialist Certification, 2010

Languages: English (fluent), Hindi (fluent)

Computer: SharePoint, Visio, Citrix, IDX, Cerner, Centricity Physician Office-Practice Management/Millbrook Practice

Manager, SRS Clinical Manager, Pharmaprojects and Adis Insight

Affiliations: Renewable Energy Network, International Hospital Administrators

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