Srinath Belur, B.Sc., M.E., P.M.P [pic], CSM,ITIL

** ********* ***** ( Scarborough, Toronto. ON - M1C3N4 ( Tel: 416 875

**** abz9fl@r.postjobfree.com

Astute practitioner of project/product management, project finance control

and budgets, client engagement & service delivery; Thought leadership in

best standards, practices and process re-engineering/restructuring of IT

Asset Management(ITAM),contract/procurement/vendor management functions in

private/public sectors; Experienced in international markets by general

management skills with P/L responsibilities, business

development/operational tasks; Proficient and successful in due

diligence/feasibility studies for off-shore JV/MoU set-up for technology

transfer and off-shore manufacturing; Wide spectrum career spanning diverse

industries as Banking / Financial Services, Telecommunication, Transaction

automation / Payment processing, Manufacturing, Commercial IT,

Aerospace/Defense (India), and Government of Ontario.

. Seasoned IT manager and Certified Scrum Master experienced in application

development, application integration and distributed main frame host

inter-face and back end systems.

. Successfully managed end to end application development/

enhancement/support/solution(s) clients under constraints of

scope/cost/schedule/quality/risk/resource/assumptions/issues/SOW/SLA

/OLAs.

. Successfully managed globally dispersed cross-functional and virtual

teams in fulfillment of project objectives, chartered scope and

Integration plans.

. Conversant in current technology platforms - Client-

Server/Internet/Network technologies/Windows/Java/.Net/ Joint /Rapid

application development/Prototyping/Proof of concept/Extreme Project

Management.

. Demonstrated understanding of PMBOK/ PMP/ SDLC/ SEI-CMM/ ISO /ITIL/ SOX/

Six Sigma.

. Strong hands-on situational leader, coaching, problem solving,

consulting; Entrepreneurial, innovative, dynamic team player, skilled

negotiator, persuader and conflict manger of agile/larger teams.

Professional Experience

Calian Technologies Ltd, Ottawa/Toronto

Jun 2012 - Jul 2012

Founded in 1982 as a consulting firm providing quality assurance services

to industry and government across Canada, Calian is a public company traded

on the Toronto Stock Exchange. Calian strategically expanded its

capabilities to include training, operations and maintenance, information

technology and health care services as well as contract manufacturing and

systems integration. Calian customers include organizations in both the

public and private sectors. With annual revenues in excess of $220 million

(CDN) and a staff of over 2300, Calian ranks among the largest professional

services companies in Canada

Contract Manager, IT Professional Services - Business and Technology

Services - Operations

Reporting to the Director, I have direct responsibility for client

engagement, management of quality service delivery and efficient

fulfillment of contractual obligations of Calian customers, clients and

high performing workforce consisting of IT Consultants and subject matter

experts in diverse platforms/industries across Canada/US. My service

responsibility includes multichannel IT industry spanning verticals such as

private/public sector, provincial/federal

governments/agencies/boards/municipalities while supporting generation of

estimated annual revenue of over $ 10 MM based on onsite/offshore

operational model.

. Complete responsibility for multivendor engagement and successful

delivery of contract metrics.

. Direct responsibility for buyer-supplier relationship management and

negotiation skills for effective delivery of negotiated contract

considerations backed by astute problem-solving and team-building skills

to minimize disputes and foster and effective partnerships.

. Develop and adopt strategies for communication, negotiation and

persuasion with internal and external customers, third party vendors and

service providers for a win-win techno-commercial state.

. Direct responsibilities to manage and sustain quality results while

working with cross functional internal delivery teams consisting of

recruiters, business administrators, sales and business development

teams.

. Directly manage and drive employee /customer/ third party client/

workforce satisfaction, contract retention and growth of the operational

bottom lines and Calian shareholder values.

Infrastructure Technology Services (ITS), MGS, Government of Ontario

Mar 2010 - Jun 2011

The Ministry of Government Services is the sheet anchor of Ontario public

service with an important role in the delivery of government services to

the people of Ontario and is responsible for the government's workforce,

procurement, and technology resource of the order of $500MM. The goal of

Contract Management initiative was to establish a contract management

structure that supports the business requirements of a growing organization

while putting processes in place to support short & long-term planning,

optimization of vendor portfolios, regulatory compliance, capacity creation

and knowledge management.

Senior Project Analyst/ Project Manager

Reporting to the Program Manager/Director, lead high performance team of

35, consisting of procurement leads, contract administrators, financial

analysts, SME's and business consultants across 10 branches of ITS for

timely delivery of the chartered project deliverables.

Standards / Frame Share point, UML, .NET, J2EE

works

Software systems Oracle Financials, Remedy, state of art contract

management tools

Achievements Established best of IT Asset Management (ITAM)

business practices resulting in efficient service

management/delivery with restructured /reengineer

ed acquisition/contract management

processsess;Corporate business clients can now

make accurate decisions while driving change;

Corpo- rate finance are armed with a bird's eye

view of IT balance sheet and compliance

commitments all through the year.

. Directed effective and efficient conduct of research of Ontario Public

Service (OPS) practices, industry trends/best practices and elucidated

gaps with the current state of ITS Procurement and Contract Management.

. Alignment and administration of contract terms and conditions consistent

with corporate goals and business strategies and thought leadership in

procurement process and industry best practice for the support and

delivery of IT services.

. Directed identification, segmentation and fulfillment of stake holder

engagement and communications.

. Productively managed extension of scope of Contract Management to include

a DB Clean up sub project for an urgent and immediate clean up of the

current EIT/Remedy (Asset Management Interface) data base.

. Developed new-state organizational structure options for Procurement and

Contract management that will support effective management of contracts

in ITS.

. Developed inventory of key data elements and functionality requirements

for an automated tool for Contract Management.

. Directed and produced a blue print for implementation of new procurement

and contract management organization in ITS in phases, resulting in

establishment of a central repository of contract knowledge and

information improving ability to plan, optimize vendor portfolio and

purchasing power resulting in million's of dollars in cost savings and

regulatory compliance achieving a comprehensive Customer-Centric Service

Delivery Model.

National Archives, India Oct 2008 - Feb 2010

IT Consultant / Project Manager, (Off-shore digitization project)

Led and managed off-shore team of 20 (India) made up of TSAs, BAs/QAs, for

timely delivery of the product of the project deliverables.

Standards / Frame Share point, FrontPage, UML, .NET, J2EE, TCP/IP,

works HTTP, ISO, SEI CMM

Software systems Java, XML, C#, SQL2000, MKS Integrity and Citrix

Achievements Digitization/web enablement resulted in

phenomenal increase in worldwide access to the

manuscript as measured by 127,000 hits /week in

the last 6 months

. Directed and managed successful delivery of digitization and web

enablement of 100 year old encyclopedia manuscripts for universal access

by research and academic communities as eBooks in 200 volumes.

. Effectively managed Sponsor/stakeholders and cross-functional teams in

US/India for completion on time and budget.

. Facilitated, directed and managed consultants, 3rd party vendors, global

technical teams and stake holders directing implementations at external

client sites across the globe.

Royal Bank Canada, Toronto, Canada Oct 2007 - Sep 2008

RBC provides personal and commercial banking, wealth management services,

insurance, corporate, investment banking, and transaction processing

services on a global basis. RBC employs more than 70,000 employees who

serve more than 15 million personal, business, public sector and

institutional clients through offices in Canada, the U.S. and 39 other

countries., wealth management and investment banking products and solutions

in Canada, US and China.

IT Project Manager

Reporting to the Program Manager/Director, lead high performance teams (15-

28), consisting of BSA/TSA, Architects, developers and consultants in cross

functional roles for timely delivery of multiple, concurrent, high value,

high risk, high visibility, high rigor and complex compliance/regulatory

(OSFI) driven Anti-money laundering (AML) enhancement and maintenance

projects across the globe.

Standards / Frame Share point, FrontPage, UML, .NET 2.0, J2EE,

works TCP/IP, HTTP, ISO, SEI CMM

Software systems Java, C++, C#, XML, DB2, SQL2000, MKS Integrity

and Citrix

Achievements Spearheaded and managed quality, on time / budget

implementations paving the way for successful

federal/provincial regulatory/compliance

audits;Completed an enhancement project ahead of

schedule (SPI=1) and under budget (CPI>1) saving

$350K in total project costs; Provided an interim

solution for a failing peer project (IBM) to get

through regulatory/compliance audits

successfully on time at no cost.

. Directed and managed the overall and day-to-day business and technical

components of client projects to ensure quality work products, solutions

and deliverables besides large cross functional teams.

. Directed teams for managing analysis, design, development, system

integration testing, implementation and 3rd level support for all project

related technology solutions. Managed cross functional teams consisting

of BSA's and BA's for gathering, articulating and documenting high level

business, functional and non-functional requirements.

. Managed problem resolution and severity of incidents /risks/issues owned

by both the business and technology and change requests owned by the

Business

. Identified drivers, strategies and needs of clients' technology

operations and lead internal change to support those operations.

. Managed planned recommendations, implementations and monitored

projects/programs/change requests against major milestones and taking

preventative/corrective action as appropriate to ensure delivery on time

and within budget and according to specifications.

. Directed stakeholders of business and operations, architecture, and

technology infrastructure and technology solutions for understanding

their ownership ad responsibilities in successful delivery of projects on

time ad budget. Interacted with directors, senior directors and vice

presidents, senior executives in technology, business and vendors to keep

them informed of potential project show-stoppers, risks and other inter

dependant issues.

. Identify, define, develop and implement techniques to improve engagement

productivity, increase efficiency, mitigate risk, resolve issues and

achieve cost savings to the business.

. Directed and managed project budgets and produced timely financial

reports for reconciliation with stakeholder investment cycles and

realizing in large savings per project returned to stake holders.

. Monitor and direct globally dispersed teams to act in accordance with

initiatives, processes and methodology. Facilitated, directed and managed

consultants, global technical teams, 3rd party vendors and stake holders

directing implementations at external client sites in NA and Caribbean

Isles.

BMO FINANCIAL GROUP, Toronto, Canada Jul 2000 - Sep 2007

BMO Financial Group is a diversified financial services organization with

total assets of $320B. BMO provides retail banking, wealth management and

investment banking products and solutions in Canada, US and China.

Technology Consultant / Project Manger

Reporting to Program Manager/Director/VP, planned, organized, staffed,

directed, controlled and delivered mission critical business application

projects within retail/commercial/internet/ecommerce banking lines of

business (LOB); included extensions to host interface emanating from such

LOBs as insurance, cash / wealth management and other back end/main frame

systems. Lead high performance teams, consisting of BAs Architects,

Developers and Consultants (5-25) as Senior BA on hiring and moving up the

career ladder as PM /Technology Consultant in multiple cross functional

roles in business/technology solutions across the enterprise.

Portals / Frame Share point, MS Exchange, FrontPage, UML, .NET,

works/Standards J2EE, TCP/IP, Websphere, SNA architecture, SEI

CMM, ISO-9001,SOX

Software systems Verity/ Autonomy / Inktomy Technologies,

Vignette, XML, Java, C++, C#, CORBA, TCP/IP,

HTTP, RUP, OOA & D, DB2, SQL2000, Oracle(Unix),

Siebel CRM, MKS Integrity and Citrix, EIAM. Cobol

M/F, AIX

Hardware IBM IVR and ACD (Siebel CRM) 2KF, PC, Network,

Ethernet, Fiber, SSL architecture

Achievements Realized $3.5 MM savings to LOB by innovative

design of enterprise search engine; Directed SR &

ED efforts for FY 2003/2004/2005/2006 claims

netting $22M as ITC for 2005 and nominated for

Technology & Solutions Awards of Excellence

. Led and project managed a team that architected Siebel prototype for

commercial/retail Client Contact Center with IBM IVR and ACD technology,

with no business requirements provided by the sponsoring client; Reverse

engineered the legacy call center application, generated and documented

clear and well-structured business/functional specifications, reducing

time to production of the prototype by 25%. Prototype developed and

approved within three weeks that led to pilot implementation across 100

branches in Ontario in next 14 months.

. Led and project managed a team of solution architects and client LOB

partners to plan and develop business architecture alternatives for the

email money transfer (EMT) program by collaborating with 3rd party vendor

and major Canadian banks.

. Directed selection, recommendation, procurement, integration,

implementation and project management of a single enterprise search

engine supporting the bank's Internet / Intranet initiatives across all

North American lines of business.

. Planned and project managed redesign of decentralized databases and

migration to SQL 7/2K platform, MIS core automation (DWH/ETL) with

Crystal Enterprise (FE), and end-to-end automation of MIS reporting for

direct banking LOB; Reduced report turnaround time by 75%.

. Conducted strategic/tactical research and project managed IT asset life

cycles for total cost of ownership (TCO) by eliminating risks associated

with technology obsolescence; Established best of IT Asset Management

(ITAM) business practices that join corporate finance, asset

acquisition/procurement, contract award/administration and

inventory/asset tracking resulting in efficient service

management/delivery; Provided business clients to make accurate decisions

while driving change and provided corporate finance with a snap shot of

IT balance sheet and compliance commitments all through the year.

. Directed and program managed enterprise SR & ED efforts for FY

2003/2004/2005/2006 claims netting $22M as ITC for 2005 and nominated for

Technology & Solutions Awards of Excellence.

. Managed team formations and building them and retain and reward effective

teams; Directed, motivated, developed teams to excel in performance

meeting client expectations with a winning mind set.

. Developed and maintained excellent client relations and effective

communication lines with business partners / consultants / vendors

ensuring two way information. Facilitated and managed consultants, 3rd

party vendors, global technical teams, while planning and leading

implementations at client sites in NA.

SIGMA SYSTEMS, Toronto, Canada Feb 1997 - Jun 2000

Product Manager

Reporting to CEO, directed product development of customized business

applications for the financial services industry in NA. Lead client

engagement and service delivery of IT project portfolio and managed team of

12 + 10 BSAs and TSAs and consultants, 3rd party vendors, global technical

teams while successfully conducting implementations at external client

sites in NA and UK. Opened-up net new company revenue lines and increased

profit margins by over 45% annually.

Frame Win API, MS Ex, FrontPage, J2EE, TCP/IP, HTTP,

works/Standards SNA, SEI CMM, ISO-9001

Software systems C++,C#, Java, XML,CORBA,TCP/IP, HTTP, SQL

Anywhere, SQL2000, Oracle(Unix), Windows (NT,

2000) NetWare 4.x, 5.x, MS Professional Suite, VB

5.0,Power Builder 5.0, Erwin 3.0, SQA Robot

Hardware PC, Network, Ethernet, Fiber, SSL architecture

Achievements Pioneered system design/architecture of banking

applications -ScotiaNote, CARS, BNS telephone

banking (transaction processing), encrypted VPN

solutions for CIBC global credit monitoring

system (Forex) and CHSE exchange brokerage -GST

rebate centers. Global banking internet products

using component architecture. Provided customized

billing (BSS) solutions to AT & T and BSS & OSS

solutions to 3-tier telecom companies in Canada,

US and UK

KEYSTONE MANUFACTURING, Toronto, Canada Jan 1996 - Jan1997

Director International Operations

Reporting to the President and CEO, led the way for overseas operations

facilitating Keystone product proliferation into SE Asian markets;

Established MoU for JV operations via due diligence process, feasibility,

ROI and TCO environment and business studies. Led and supervised a team of

10 people in sales / marketing / design / security / operations and

manufacturing producing top notch quality customised magstripe/smartcard

products to financial services/credit card issuer/acquirer banks and

loyalty card products to airlines/hospitality/retail chains in SE Asia.

Operating with $1.1M budget accelerated company revenues in global markets

boosting profit margins over 35% in 10 months.

Frame Windows API, MS Ex, FrontPage, ISO-9001, EMV

works/Standards

Software systems C, C++,OS/2, Windows (NT, 2000) NetWare 4.x, 5.x,

MS Professional Suite

Hardware PC, Network, Ethernet, Fiber, SSL architecture,

GEMPLUS smart cards and electronic purse,

VeriFone / HP real time settlement host for

retail debit/credit, loyalty programs. EMV

Protocols for Master Card and VISA Wireless

technologies, VoIP, Bio-crypt and IMS.

Achievements Established strategic /tactical operational

foundations for Keystone in global markets and

spearheading the first ever major exports to SE

market locking in substantial Forex within 10

months of my on-boarding.

AL-KHALEEJ COMPUTERS & ELECTRONICS, Riyadh, KSA Jun 1989 - Oct 1995

Business Development Consultant

Reporting to VP R & D, managed eastern/western federal accounts had direct

responsibility for client engagement (government and private) and end to

end solution delivery. Directed growth of R & D revenue from $5M to $50M by

responding & winning global tenders /bids/RFX/RFP/RFI/RFT/RFS and providing

business/3rd party facility management services to the Saudi government.

Managed a team of 20 international consultants from the pacific

continent/SE Asia and a budget of $25M, delivering the contracted turn-key

solutions on time/budget.

Frame Windows, ISO-9001, EMV

works/Standards

Software systems C, C++, Windows, NetWare 4.x, 5.x, MS

Professional Suite, Lotus 123

Hardware PC, Network, Ethernet,

Achievements Downsizing/migration of legacy mainframe systems

at federal commerce department into open system

interconnections using LANs/WANs; Computerization

of KFMC hospital in a JV with Hughes, USA;

Automation of RSAF logistics manage-ment

facility in Riyadh and eastern province;

Modernization of IT facilities at Interior

Ministry, Riyadh

VERIFONE, Singapore, India, Sri Lanka Jun 1986 - May 1989

Engineering Consultant

Reporting to Country Manager, planned, designed and provided business/ turn-

key solution architecture, pre and post sales support, business development

and expansion in SE Asia. Charged with responsibility for client engagement

(government and private) and end to end solution delivery, successfully

integrated components of VeriFone POS

terminals/switching/network/settlement host/proprietaryOS & GEMPLUS Smart

Card H/W, S/W and firm ware; Provided credit/debit/loyalty card business

applications to retail shopping chains, banks, airlines, universities and

hospitality industry in SE Asia, Sri Lanka and India. Managed a team of 20

consultants, 3rd party vendors, global technical teams and lead

implementations hands-on at external client sites in SE/FE Asia.

Software systems C, C++,OS/2, Windows, Unix, NetWare 4.x, 5.x, MS

Professional Suite

Hardware PC, Network, Ethernet, Fiber, SSL architecture,

GEMPLUS smart cards and electronic purse,

VeriFone / HP real time settlement host for

retail debit/credit, loyalty programs. EMV

Protocols for Master Card and VISA Wireless

technologies, VoIP, Bio-crypt and IMS.

Achievements Proactive pre-sales and post sale approach

resulted in surpassing the revenue/profit bottom

lines by over 35% year after year.

Education & Professional Development

Master of Engineering (Computer Science and Automation), Indian Institute

of Science, Bangalore. India

Bachelor of Engineering (Electrical & Control Systems Engineering),

University of Mysore, Mysore, India

Bachelor of Science (Physics & Mathematics), Bangalore University,

Bangalore, India

Certifications, learning and developement

Trained and certified - BMO / RBC/ OPS Project management / financials /

costing / budgets.

Accredited Project Management Professional (PMP) and member in good standing

PMI.org and PMI DHC, Toronto.

Accredited Certified Scrum Master

Accredited Certified ITIL (Foundations 2011) practitioner

. PLANNED:

o TOGAFpractitioner Accreditation

. COMPLETED:

o Essentials of Managing

o Conflict Management

o Report and Business Case Writing

o Creating Your OPS Performance and Learning Plan

o e-Orientation to Modern Controllership

o Leadership at the Frontline

o Procurement for Non-Procurement Professional

o Undertaking Procurement Research and Consultation

o Ethics in Procurement

o Show Case Ontario 2010 - Leadership Certification

. PROFESSIONAL ENGAGEMENTS:

o Active participant PMI / PMSOC Chapter

o Participate in monthly OPS PMCoE Meetings/work shops

o Participated in the PMCDG working group for OPS HR performance

plan measurements

o Participated in BTO working group sessions for planning learning

workshop in conflict management

o Evaluation committee team member for award of Excellence in project

Management 2010

o Active volunteer in PMCoE mentor-mentee program 2010-2011

o Active participant in the ITS Cultural Transformation initiative

2010-2011 and lead team member of the performance measurement group

(The ITS CT team is now nominated for Showcase Ontario Award 2011)

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