Karina Ayende

****G Crescent Lane Telephone: 980-***-****

Matthews, NC 28105E-mail: abz8ml@r.postjobfree.com

Professional Summary:

Fully bilingual business professional with the ability to speak, read and write English and Spanish. Possess extensive knowledge managing accounts payable, billing, account reconciliation, and account analysis. Skilled in administrative work, such as file maintenance, correspondence and data entry. Proficient in maintaining ledgers for accounts payable and able to handle invoices and vouchers with excellent attention to detail. Fast and willing learner; able to quickly incorporate and implement new procedures.

Experience:

Randstad Finance and Accounting (Contract) February 2012 –August 2012

Document Processor ` Fort Mill, S.C.

Identifies receipts and reviews mortgage documents

Updated Electronic files and maintained system of record up to date

Manipulated spreadsheets using programs such as MS Excel and Access

Reviewed mortgage loan documents as well as relevant financial statements

NACA (Neighborhood Assistance Corporation of America) December 2009- May 2011

Home Save Counselor/Member Service Representative Charlotte, N.C.

Counseled current and future homeowners across the Unites States

Calculated income prepared budgets with members after intake

Conducted traditional loss mitigation workouts

After several months of employment, the company became an all-in-one call center. I was cross-trained in the areas and Negotiating and Member Service

Worked with banks and lenders via e-mail and on the phone

Assisted members with the best solutions to make their mortgages permanently affordable

Through member service, the at-risk homeowners who had, or will have an unaffordable mortgage, or have been victimized by unscrupulous, deceptive, unfair or discriminatory practices needs were addressed

Hope House May 2006- May 2008

Administrative Assistant Dover, N.J.

Identified client concern by initiating intake process and subsequently directing them to appropriate staff

Assisted with general office duties and entering data into the database

Processed client payments, maintained fee cards

Reported to the Facilities Coordinator and took on new responsibilities as needed

Hamburg Sud October 2005- May 2006

Accounts Payable Assistant/Temp Morristown, N.J.

Reconciled accounts between clients and company

Processed invoices for company in order to ensure timely payments of its clientele

Entered data and scanned invoices in order to keep track of client payment status

Responded to customers over the phone regarding any inquiries concerning their invoice

Liberty Travel May 2000- September 2005

Accounts Payable Assistant Ramsey, N.J.

Responsible for processing invoices in a time sensitive manner for business clients and large groups; was often assigned high profile clients

Maintained procedures of all outgoing payments in the database

Analyzed billed amount quotes to client; researched all discrepancies and gathered supporting documentation in order to reconcile client statements

Worked closely with travel agents and hotels to ensure customer satisfaction

Education:

Dover Business College In Progress

Working towards Accounting Diploma Parsipanny, N.J.

Current GPA 3.5

Skills:

Proficient in Microsoft Office, Peachtree Accounting, QuickBooks, Software Payroll Accounting.

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