Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Palm Beach Gardens, FL
Posted:
July 02, 2013

Contact this candidate

Resume:

Jennifer L Cambrook

Phone: 1-561-***-****

abz72l@r.postjobfree.com

Career Overview

Areas of skills and qualifications:

● Team player

● Cooperative and supportive leader

● Skilled in organizing and maintaining efficient work environments

● Excelled at adapting to change in my working environment

● Effectively uses new methods to achieve ultimate efficiency

● Customer service and relationship building

● Proficient written and oral communication skills

● I always pay attention to detail

● Trained, coached and mentored personnel

Skill Highlights

QuickBooks(basic) Type 60 Words Per Min.

Microsoft Office Trained on the Copy, Fax, Labeling, Stamp,

● ●

Microsoft Power Point and Sorting Machines

Microsoft Spread Sheet Licensed Notary Public

● ●

● Microsoft Excel

● Microsoft Word

● Microsoft Works

● Microsoft Outlook

● Microsoft Access

Professional Experience

Director of Business Development/Sales 02/2012-Present

Green Energy Advisors – Palm Beach Gardens, FL

• Supervised all inbound and outbound inventory

• Generated new clients and sales

• Invented new marketing techniques

• Developed a catalog with over 1k products

• Website development

• Handled Banking

• Developed international relationships with many vendors and clients

• Sales- closed my first sale of 10k within my first 3 weeks.

• Director of all business operations

• Number 1 Sales Person with Business

• International Business

• GC Relations

Spa Director/ Office Manager, 06/2010-01/2012

James Salon and Day Spa – Palm Beach Gardens, FL

● Maintained all books for up to 30 employees, managing schedules, personally developing a schedule

for all employees, also developed a marketing technique that brought a variety of business to Palm

Beach Gardens.

● Supervised Inventory

● Retail Sales

● Purchased new inventory for the day spa and retail boutique

● Trained new employees

● Product education

● All Banking

● Supervised Marketing

● Personal Assistant to Spa Owner

Office Manager/Executive Assistant, 09/2005 - 06/2010

Le'Mistral– Palm Beach Gardens, FL

● Excelled at entertaining guests, maintaining strong communication skills, organizational skills and

the ability to efficiently and effectively multi-task.

● Controlled all aspects of Billing/Payout

● Booked present and future reservations

● Established marketing for each season

● Utilized QuickBooks to keep track of weekly incomes

● Managed inventory

● Maintained daily detailed Clerical work

● Trained, coached and hired on new personnel

Supervised up to fifteen employees at a time

Executive Assistant/Office Manager, 01/2006 - 06/2007

Richard Jacobs Building Contractor – Tequesta, FL

● Prioritized all aspects of administrative support duties such as data entry, word processing, copying,

scanning.

● Supervised inventory

● Managed Payroll

● Controlled inbound service calls

● Scheduled and booked appointments

● Maintained QuickBooks

● Account Management

● Customer Service

● Scheduled and supervised inspections with the county

● Responsible and knowledgeable of legalities associated with Building Department

Spa Director/Retail Manager, 06/2004 - 01/2006

Luxe Day Spa – Palm Beach Gardens, FL

● Managed four phone lines

● Administered employee screenings/ background checks

● Payroll

● Booked appointments for up to 15 employees at a time

● Maintained Customer Files

● Generated new clientèle each month

● I was responsible for all cash flow in and out of the spa

● Supervised all marketing

● Recruited new personnel

● Trained employees on new Product Education

● Personally Assisted the owner of the Salon

● Utilized QuickBooks

Retail Manager/Administrative Assistant, 01/2003 - 06/2004

Stellie Bellies – St. Petersburg, FL

● Handled 3 phone lines

● Managed all inventory to

● Accounting

● Data Entry

● Customer Service

● Controlled all bookkeeping

Education

Present University of Phoenix – satellite campus located in Palm Beach Gardens, FL

Bachelor of Science- Unfinished Still attending Business/Administration



Contact this candidate