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Customer Service Medical Assistant

Location:
Clovis, CA, 93612
Salary:
10.50
Posted:
June 14, 2013

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Resume:

PATRICIA HENSON

**** ****** ***. ******, ** ***** 559-***-**** abyd8m@r.postjobfree.com

QUALIFICATIONS:

• Works well without supervision or as part of a team

• Reliable and committed professional; Sensitive to the needs of others

• Ability to prioritize and remain focused on the core of an issue

• Excellent with customer service

• Skilled at quickly learning new things

EXPERIENCE:

04/11-10/11 Sierra Vista Healthcare Fresno, CA

Accounts Payable/Payroll Supervisor /Receptionist

• Entered data for Accounts Payable and Payroll

• Managed multi-line phones and monitored patients

• Processed staff files and trained new staff

• Saved the company $10,000.00 the first month of employment through payroll checks and balances

09/07-04/11 Community Sub acute & Transitional Care Center Fresno, CA

Business Office Assistant

•Worked in EPIC & EMR with Hospital staff and verified patient demographics

•Admitted patients, verified all insurance, collect co-pays

•Responsible for bank deposits and trust accounts

•Assisted staff in the reception area and answered multi-line telephone system

•Filed and audited patient information; worked with Medicare and Hospice

•Monitored patients, filled in for Activities Department (overtime work)

•Head of Boosting Morale Committee and planned parties

•Received Award from Safety & Health Department

09/05- 09/07 Ponderosa Hearth & Home Clovis, CA

Receptionist/Sales

•Managed office documentation

•Greeted and directed customers to their destination and provided general information

•Answered multi-line telephones, routed calls, and took accurate messages

•Performed faxes, photocopies and filing duties

•Trained new hires, called customers for pellet sales

•Called customers to scheduled appointments for cleaning and installation of fireplaces, stoves and hot tubs

01/05-06/05 Primary Care Consultants Clovis, CA

Medical Assistant Front Office

•Checked patients in, verified insurances, and collected co-pays

•Answered incoming calls and regarded accurate messages

•Scheduled appointments from doctors for patients

•Sorted mail, faxed, and photocopied scan/attached documents

•Called patients to verify appointments

PATRICIA HENSON

2376 Acacia Ave. Clovis, CA 93612 559-***-**** abyd8m@r.postjobfree.com

EDUCATION:

2006 Fresno Adult School Medical Assistant Front Office/Medical Terminology/Business Office

Throughout the years I have done Volunteer services, and now I am learning Spanish through Rosetta Stone



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