? ***** SW ***th # *** Miami, FL ***** ? 786-***-**** ? aby28i@r.postjobfree.com

Miriam Gonzalez, H.H.A

OBJECTIVE

To secure a challenging position the allied health field, where I can utilize my work experience, education and skills to develop a long-term career adding to the success and productivity of the company.

SKILLS & QUALIFICATIONS

Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Quick Books, Customer Services, Sales, Telemarketing, Medisoft, Data Entry, Appointment Scheduling/Rescheduling, Client Confidentiality, CMS 1500, Diagnostic Coding, HCPCS, HIPAA, ICD-9-CM Coding, Insurance & Claim Processing, Medical Billing & Collections, Medical Front Office Procedures, Patient Registration, Procedural Coding, Typing, Home Health Aid. Fluent in English and Spanish

EDUCATION

Florida Career College Miami,FL 2012/Present

Medical Biller & Coder Specialist

National School of Technology Miami, FL 2003/2004

Healthcare Services Administration

EMPLOYMENT EXPERIENCE

Child Care Specialist Miami, FL 2008/2012

?Maintain a safe play environment.

?Observe and monitor children's play activities.

?Sanitize toys and play equipment.

?Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.

?Support children's emotional and social development, encouraging understanding of others and positive self-concepts.

?Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.

?Assist in preparing food and serving meals and refreshments to children.

Albion Staffing Miami, FL 2008/2008

Customer Service Representative

? Conferred with customers by telephone or in person to provide information about services.

? Operated telephone switchboard to answered, screened, or forwarded calls, providing information, taking messages, or scheduling appointments.

? Greeted persons entering establishment, determined nature and purposed of visit, and directed or escorted them to specific destinations.

? Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.

University of Miami Miami, FL 2007/2007

Customer Service Representative

? Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

? Answered telephones and direct calls to appropriate staff.

? Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.

All American Paper Miami, FL 2006/2006

Receptionist

? Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

? Transmitted information or documents to customers, using computer, mail, or facsimile machine.

? Heard and resolve complaints from customers or the public.

Dr. Joseph I Chi Miami, FL 2004/2004

Medical Records

? Protected the security of medical records to ensure that confidentiality is maintained.

? Reviewed records for completeness, accuracy, and compliance with regulations.

? Retrieved patient medical records for physicians, technicians, or other medical personnel.

? Released information to persons or agencies according to regulations.

References Available Upon Request

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