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Customer Service Representative

Location:
Ajax, ON, l1z 0k9, Canada
Posted:
June 10, 2013

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Resume:

Jermaine Ross

Address: *** **** ****, **** *******

Home: 905-***-**** Cell: 905-***-****

E-mail: abxtud@r.postjobfree.com

Objective: Seeking a part-time or full-time position

Profile:

. Strong customer service orientation

. Exceptional ability to retain product knowledge

. Ability to work well within a team environment

. Excellent organizational, interpersonal and communication skills

. Reliable and responsible with a strong work ethic

Work Experience:

Assembler, Lear Corporation, July 2012 to Dec 2012

Fasten covering materials to the frame

Use screw guns, hand and power tools

Set up assembly line with materials and supplies

Install padding and underlay's

Perform minor repairs to products rejected from production assembly line

Shipper-Receiver, Softmoc Warehouse, March 2012 to Aug 2012

Prepare bills of lading, and custom forms

Use bar code scanning system

Unload, unpack and route goods to appropriate storage areas

Locate items in warehouse using product codes

Manually pack goods into bags, boxes or other container

Freight Handler, Americus Logistics, June 2009 to Sept 2010

Responsible for routine picking, receiving, shipping and packing

Prepared and labeled products for shelving

Loaded and unloaded merchandise; manually, with a pump truck or forklift

Inputted product data to prepare inventory; performed inventory counting

and control

Courier, Pennoxx Express, April 2007 to May 2009

Transported documents and packages for individuals, businesses and

government agencies

Dealt with sensitive and confidential materials in a professional manner

Sent and received client requests using facsimile or email.

Maintained records about the parcel and met specified timelines.

Customer Service Representative, H&R Block, Nov 2005 to February 2007

Assisted clients with matters concerning their account

Received and made phone calls, while maintaining the customer's electronic

file.

Advised clients of available products and services

Consistently achieved desired results by proficiently dealing with clients

in a persuasive but non-pressured manner

Education and Training:

E.A Lovell Adult Learning Center Sept 2010 to June 2011

Forklift Truck Certificate, 2008

References Available Upon Request

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