VALERIE CZERNIAK 562-***-****

San Jose, CA abxoe2@r.postjobfree.com

A dedicated Executive Assistant with extensive experience supporting C-level officials. Effectively able to keep operations, business activities and processes moving forward within any organization. Particular areas of strength include effective project coordination, vast software experience,

and effective communication skills with all levels of management.

HIGHLIGHTS

• Progressive experience supporting C- level executives in a variety of industries.

• Fully proficient on all Microsoft products including Excel, Word, PowerPoint and Outlook. Also familiar with Visio, Lotus Notes and dictation.

• Strong detail orientation with the ability to multi-task and deliver more than expected within deadlines.

• Anticipates needs, takes initiative and acts proactively. • Exercises excellent judgment in setting priorities and interacting with internal and external contacts.

• HR experience in training, benefits administration and employment.

• Excellent customer service skills with a “Do Whatever It Takes” attitude.

• Contributes towards achieving business goals.

• Team player mentality and ability to work collaboratively with others.

SKILLS

• Balanced multiple tasks supporting C-level executives by performing heavy scheduling and calendar management, conducting research and assembling/ analyzing data using spreadsheets, graphs and flowcharts to clarify results. Additionally coordinating global travel arrangements and followed-up by preparing complex expense reports in addition to processing account payables and ordering office equipment and supplies. Also composed and edited correspondence, communications, presentations and maintained accurate department organization charts, phone lists, email /voicemail distribution lists for company-wide use.

• Organized onsite/offsite meetings and events by synchronizing schedules and logistics (facilities, equipment and catering). Prepared agenda, presentations and all meeting materials necessary.

• Independently worked on complex assignments that required considerable judgment, initiative, and technical/specialized knowledge to resolve problems and develop recommended solutions.

• Established and implemented procedures to manage relocation packages offered to new hires at Visa relieving the recruiters and hiring managers from those responsibilities.

• Organized new hire processes by scheduling interviews, administering reference checks, new hire on-boarding and performing benefit administration.

• Acted as liaison between Silverado Senior Living and government agencies within several states by completing regulated applications/forms and providing requested documents required renewing licenses and informing agencies of managerial changes as mandated to continue operating within state guidelines.

• Composed and submitted government bids for R. Hahn & Company essential to perform government-mandated vulnerability assessments necessary for water treatment facilities to continue operating.

• Managed company-wide training for employees of TCI Cablevision.

EMPLOYMENT HISTORY

SILVERADO SENIOR LIVING, Irvine, CA December 2007 – December 2012

Executive Assistant to Senior VP of Operations (Hospice/At Home), Sr. VP of Marketing, Senior VP of Sales, Senior Director of Clinical Services, Director of Revenue Management, Senior Directors of Regional Management (Assisted Living), Director of Contract Management, Director of Outreach Services.

SWIFT & COMPANY, Greely, CO June 2005 – July 2007

Executive Assistant to the Senior VP of Business Development, Vice President of Research & Development, and six R&D Technicians including the Corporate Chef.

R. HAHN & COMPANY, INC., Fountain Valley, CA September 2002 – February 2004

Executive Coordinator/Office Manager. This was a two-year contract position supporting four retired FBI Agents performing government-mandated vulnerability assessments on water treatment facilities mandated after the September 11th terrorist attacks.

ACEVA TECHNOLOGIES, Mountain View, CA October 2000 – February 2001

Executive Assistant to the President/CEO and four additional executives (Human Resources, Public Relations, Marketing and Sales).

RSA DATA SECURITY, INC. and PHOENIX TECHNOLOGIES, Bay Area 3.5 years

Executive Assistant to the President/CEO and COO. COO requested I continue assisting him at Phoenix Technologies in his new position as President/CEO of Phoenix Technologies.

TCI CABLEVISION OF CALIFORNIA, San Jose, CA 2.5 years

Regional and System Training Coordinator. Supported the Divisional and Regional Training Manager, System Trainer and nine Operational Trainers. Also supported the Regional Safety Manager.

CIAO! INTERNATIONAL RELOCATION MGT., Scotts Valley, CA 1.5 years

Senior Relocation Coordinator supporting the President of company and trained/supervised two additional Relocation Coordinators.

VISA U.S.A./INTERNATIONAL, INC. San Mateo, CA 4 years

Executive Assistant to the Senior Director of Employment and nine recruiters. I also supervised an Administrative Assistant and one part-time Assistant. Visa International did not have a relocation department/process and I was promoted to Relocation Coordinator establishing a successful procedure.

EDUCATION

- Completed college credits with a 4.0 GPA in various subjects (Math, Spanish, Philosophy, Accounting)

Canada College, Redwood City – Long Beach CC, Long Beach – Saddleback College, Mission Viejo

- Completed and assisted in Customer Service Training – TCI Cablevision – 1994-1997

- Silverado Life Leader – Silverado Senior Living – Completed March, 2012

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