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Customer Service Manager

Location:
Chandler, TX
Salary:
45,000
Posted:
June 13, 2013

Contact this candidate

Resume:

H i, I'm Meg Strout. I Connect People.

903-***-****

abx8ea@r.postjobfree.com

***** ** ****

Tyler, TX 75703

Work History

Crown Motor Company - 2011-2013

Internet Manager

Created quality follow-up systems and intelligent automation

Wrote automated templates that increased the customer response rate by

roughly 34%

Designed and published magazine ads for local magazines and charity

events

Establish and manage various social media profiles

Managed and trained Internet Salespeople increasing online lead return by

31%

Customer service and issue resolution.

Saks Fifth Avenue - 2011

Sales Associate

Catered to elite clientele, sold luxury and helped run high-end charity events

Cultivated an in-depth, working knowledge of quality brands, their history and an eye

for compiling outfits

M eg Strout Consulting - 2007-2011

Creating fresh, out-of-the-box ideas for campaigns

Setting up and managing social profiles simply, logically and effectively

Teaching social time management principles for maximum efficiency

Building interaction online between companies and their consumer base

Teaching basic and advanced online marketing tutorials

Crowdsourcing opinions and new ideas for my clients

Promoting and hosting charity events

Photographing, editing and tagging events online

EveryCarListed.com - 2008-2010

Online Brand management

Social SEO targeting specific pages using video, copy-writing, and tagging

Operating a corporate blog

Was the social face of the company

Consulted on social media strategy and SEO for The Yellow Pages

.Pine Cove Christian Camps - 1999-2007

L ived and taught excellence in customer service

Work crew director in charge of all meals, cooks and wait staff

T rained weekend staff and 100 summer staff each year

Barn manager supervising staff of 20 and all horsemanship activities

Taught team-building classes for both children and adults

Projects

BIL Conference – 2013 - Present

Manage and run the 1100 person conference on emerging technology,

healthcare and media.

I coordinate venues, insurance, sponsorships, non-profit and incorporation

status, volunteers, marketing and speakers

Coordinate events and activities surrounding the conference, such as cocktail

parties, excursions, negotiate block room rates, parking rates and travel rates

for attendees.

Provide technical support to speakers, including, but not limited to Power

Point help, and assisting with specific setup.

B IL:PIL - 2009

The first large scale, community driven medical conference

F irst year had 600 attendees and 3,000 people watching the online

broadcasts

Founder and Director of Marketing

Media Leaders - 2010

Worldwide events hosted for influencers in traditional and new media

Member of the Austin organization and planning team

Young Women's Roundtable - 2010

Paired ambitious young businesswomen with mentors

Held events centered around career development

Marketing Director and Photographer

Education

Tyler Junior College - 2004-2006

Business major

Created an Elementary school program that was accepted by local public

schools.

Took 2 years of Latin, 2 years of French, and a year of Spanish

The Forge Leadership Institute - 2006-2007

Studied aspects of leadership in nonprofits, large, and small businesses

One-on-one mentoring by nationally recognized speakers

Organized programs for nonprofits that are still being implemented today

Became a team-building instructor

Texas A&M - 2007-2009

Speech Communication major

Business minor

Founder and Finance officer of a recognized student organization called

ARTISTS

Managed a house lease and a 4 semesters of emotional roommates.

Consistently held a job during my College years, and managed my studies

and workload successfully.

O ther Skills

Featured in nationally sired SoBe commercial in 2010

Magazine and ad design for print publications

Co-hosted an online tech radio show

Gave a series of presentations to groups of dealers

Hosted webinars on social media, branding, physical advertising and mobile

marketing

Co-taught Salsa Dancing classes

Adobe Lightroom, Photoshop, Microsoft Office, and various other creative

and office oriented utilities

Was the MC for a fashion networking function

Proficient in car dealership software such as Reynolds and Reynolds,

V inSolutions, NADA

Hosted the first “Tweet-up” in the city of Tyler boasting 34 attendees in

2007

I f you would like more detail on past experience, or references, I would be

happy to provide them.



Contact this candidate