Luiza M Brown

** ******** * ***** ***** FL *****

561-***-****

abx797@r.postjobfree.com

Objective

Loooking for the opportunity to join a growing organization to transfer the expertise and skills

gained in 5 years working in food and hospitality business.

Work Experience Boca Raton Resort and Club from feb 2012 to march 2013 Call center representative.Answering phone calls from all over the country helping customers with wathever they need.

Eden Ballroom Holywood FL from 08/2011 to 08/2012 banquet server.Set up the dinning room serving food and bavarages to the guests.

Dunkin Donuts, Boca Raton, FlL USA 03/2010 - 06/2011

Barista/Cashier

Multitasking customer service, cash register, preparing hot/cold bavarages and sandwiches .

Cleaning, organizing and restocking supplies.

Hilton Garden Inn Hotel, Boca Raton, FL USA 12/2009 - 03/2010

Banquets/Server

Catering food and bavarages to business conferences . Setting and breaking down meeting

rooms. Serving guests during breakfast and lunch.

Publix Greenwise Market, Boca Raton, Fl USA 02/2008 - 12/2009

Deli counter

Greeting every customer and serving product samples. Upselling products, slicing deli cuts and

cheeses properly and providing outstanting customer service.

Education

Joao Alfredo High School Rio de Janeiro, RJ Brasil 2002 - 2005

GED in A

I was a fast learner with good grades and outstanding performance .

Skills

I am proactive, ambitious, versatile and I have excellent communication skills. My goals were

customer satisfaction, mutual respect and cooperation between I and all team members.