Colistos G. Poindexter Jr.

***** *** **** *********

Oak Park, Michigan 48237

248-***-**** (cell)

abwt2h@r.postjobfree.com

CAREER SUMMARY: A position in Office Clerical Support or Customer Service.

EDUCATION:

Travel and Tourism Industries, Professional Career Center, Chicago, IL 1990

Liberal Arts, Columbia College, Chicago, IL 1989

EXPERIENCE:

Grace Centers of Hope Thrift Store and Donation Center

Oak Park, MI

Volunteer

11/2012 - present

Arriving once or twice a week to sort donated clothes, shoes, luggage,

bags, and linen for display and sale.

Walgreens

Oak Park, MI

Service Clerk

6/2006 - 10/2010

Operated computerized cash register

Answered incoming calls from general public and management

Assisted training new employees to operate register and learn store

protocols

Organized, priced, and replenished merchandise on store shelves and

displays

Maintained cleanliness of all front counters as well as entrance by

dusting, sweeping, vacuuming, and mopping floors

Assisted customers in locating and retrieving items throughout store

Journey Therapeutic Counseling Services, PLLC

Southfield, MI

Administrative Assistant/Assistant Manager

9/2005 - present

Provide office clerical and marketing support to mental health office.

Create and update documents and maintain files.

Keep inventory of supplies.

Submitted claims to insurance companies

Schedule and confirm appointments

Function as liaison for owner to market counseling services

TQ3 Travel Solutions (Carlson Wagonlit Travel)

Oak Brook, IL

Processing Consultant

4/1990 - 7/2004

Worked as a team assembling and delivering airline tickets to corporate

customers.

Created and updated documents, data entry, organized files, and ordered

supplies.

Handled packing, shipping and receiving: Federal Express, UPS, USPS, and

DHL.

Sorted and distributed mail using Pitney Bowes equipment.

Acted as liaison for administrator to resolve vendor/courier/customer

problems.

Assisted travel consultants researching travel ticket problems involving

customers.

Monitored, maintained, and troubleshot office equipment.

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