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Over ** years of responsible experience as an Administrative Assistant in

the areas of scheduling, travel arrangements, diary management, staff

supervision, and general office operations. Strong organizational

abilities combined with excellent interpersonal, communications skills that

allow me to work effectively with other people at all levels.

Lone Star Circle of Care

Position: Patient Service Representative

Provide bilingual (Spanish) customer service to all Patient Navigation

Center contacts, included but not limited to scheduling and confirming

patient appointments for multiple LSCC service lines, using an electronic

telephone software system (CosmoCom) and an electronic practice management

system (NextGen EPM). Identify and obtain medical authorizations working

with insurances payers and program facilitators. Perform data entry,

making necessary updates to patient information, demographics and insurance

information, using an electronic practice management system (NextGen EPM).

Complete appointment confirmation calls, ensuring patients attend their

appointment with Lone Star Circle of Care. Provide timely conflict

resolution and identify escalation needs. Perform a variety of outbound

proactive health contacts to patients, using established LSCC electronic

reports. Provide response and assistance to patients via electronic mulit-

media requests (email, chat, & website). Verify patient insurance in

accordance with Lone Star Circle of Care guidelines; if the patient is

uninsured the representative will inform the patient what information they

will need to bring for the LSCC sliding fee program registration process in

accordance with LSCC guidelines. Navigate all contacts appropriately using

the telephone (CosmoCom) software tool.

Blackwood Productions

Position: Executive Administrative Assistant/Office Manager

Designed and implemented office policies, established standards and

procedures, organized office operations and procedures. Supervised office

staff, prepared time sheets. Controlled correspondences reviewed and

approved supply requisitions. Coordinating between other agencies,

organizations, different departments and operating units in resolving day-

to-day administrative and operational problems. Maintained office

equipment, evaluated staff performance. maintained office records,

designed filing systems, ensured filing systems are maintained and up to

date. Ensured protection, security and transfer of confidential files and

records; Transferred and disposed records according to retention schedules

and policies; Ensured personnel files are up to date and secure.

Anticipated needed supplies. Performed other related duties as required.

Health & Safety Consulting Services (Homer S. Grose)

Position: Administrative/Research Assistant

Litigation support with OSHA (Occupational Safety & Health Administration)

research of past history cases, typing of reports dealing with mandatory

regulations, mining/safety audits and personal injury. Acquired and

prepared research and material aids for safety training from the Beckley

Mining Academy for future mining/safety classes for attorneys. Bilingual

interpretation offered for Spanish speaking clients.

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Hudson County Legal Services

Position: Bilingual (Spanish) Legal Secretary

Assisted attorneys by performing a range of administrative and clerical

duties; contacted clients kept track of scheduled court dates, typing of

letters and legal documents, filing and answering phones. Planned and

scheduled meetings and appointments; organized and maintained paper and

electronic files; manage projects; conducted research; and disseminate

information by using the telephone, mail services, Web sites, e-mail, and

handled travel and guest arrangements. Demonstrated excellent

communication and interpersonal skills also well versed with the use of

variety of office equipment, such as fax machines, photocopiers, scanners,

and videoconferencing and telephone systems.

El Diario/La Presna

Position: Administrative Assistant to Editor-in-Chief/General Manager

Provided complete administrative support to Editor-in-Chief/General Manager

and Editorial Staff of 36 people; processed expense accounts and

reimbursements, coordinated travel schedules, meetings and conferences.

Created all business and personal correspondence, handled extensive file

management for General Manager and maintained Editorial's database system.

Acted as a liaison between Editor-in-Chief/General Manager, other

department directors, and editorial staff. Researched, clipped photos and

articles from correspondents and freelancers in other countries for

accounts payable/reimbursement.

Lucerne Hotel

Position: Administrative Assistant to Owner & General Manager

Ensured administrative support to CEO, General Manager, and Professional

Staff; ordered and handled hotels general supplies and all office supplies,

sorted mail and screened calls. General office duties included answering

phones, accounts payable and receivables, kept track of deadlines and

special projects.

The New York Daily News

Position: Executive Administrative Assistant

Provided secretarial and administrative support to Vice President/Associate

Publisher, support included but was not limited to diversified office

duties: creation and follow up of special events and projects. Management

of Vice President/Associate Publishers diary regarding deadlines,

reservations and travel arrangements, handled and disposed of confidential

documents, screened calls, ordered, handled office supplies and executed

special projects for Vice President/Associate Publisher.

El Daily News (New York Daily News)

Position: Editorial Administrative Assistant

Ensured administrative support to Editor and professional editorial staff

of 30 people. Clerical duties included: Filing, ordering office supplies,

answered calls for Editor and staff. Administrative duties included:

Handled detailed projects, library research, computer operations, managed

organized and distributed press releases photos and researched ads.

Roura & Melamed Esq.'s - Personal Injury

Bilingual Receptionist/Secretary

Dealt with intake and screening process for personal injury clients.

Answered incoming calls, maintained and reviewed attorney's diary. Made

travel arrangements. Managed incoming and outgoing mail; executed file

management system. Prepped bilingual (Spanish) clients court date.

References furnished upon request.

1600 South Lakeline Blvd.

Cedar Park, Tx 78613

512-***-****

abws02@r.postjobfree.com

Elvira F. Barbot -Bibb

1600 South Lakeline Blvd.

Apt# 736

Cedar Park, Tx 78613

512-***-****

abws02@r.postjobfree.com

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Elvira Barbot -Bibb

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