Ganesh Kumar Ponnaian
abwpe8@r.postjobfree.com
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PROFESSIONAL SUMMARY
> An astute professional with more than 10 years of experience in various
functions/modules like Supply Chain Management, Manufacturing in
Enterprise Resource Planning products.
> Comprehensive exposure to Microsoft Dynamics TM AX 4.0, AX 2009, 2012 and
working knowledge in SAP, Sage and Focus ERP suite. Expertise in various
modules like SCM, Project Accounting, HRMS and Professional services
Automation.
> A proven professional with superior communication skills & excellent
troubleshooting skills in financial-oriented, client-satisfying results-
driven global environments and flair in Pre-sales.
> Rich experience in Trade & Logistics and Production.
> Proficient in cementing healthy relationship with the clients for
generating business and leading the team towards accomplishing business
and corporate goals.
> Adept at handling day to day activities in co-ordination with internal /
external departments for smooth business operations.
> Expertise in preparing marketing Collaterals, developing proof of
concepts and involvement in many presales demos to prospective clients.
> Extensive experience in managing a team and delivering quality despite
crunch situations.
> Highly motivated, detail oriented, with ability to work independently as
well as be a part of a team.
EDUCATION
Bachelor's Degree in Mechanical Engineering from Madras University,
Chennai, India.
TECHNICAL SKILLS:
Operating System MS DOS 6.2, Windows 98/2000/XP/2007,8,
DOS, Unix Windows Server 2008
Languages HTML, Java Script & 'C'
MS Access, Oracle,Sql
RDBMS
ERP Application Axapta 4,2009 & 2012, Sage, Focus RT
Tools Siebel Tools 7.5.2., Crystal Reports,
SSRS, Share Point
CERTIFICATION
Microsoft certified Technology specialist
> Dynamics Ax 4.0, Trade & Logistics and Project Series.
> Dynamics Ax 2012 Trade & Logistics.
PROFESSIONAL EXPERIENCE
Client: World Wrestling Entertainment (WWE Inc), USA Duration: Nov
2011 to Present
Microsoft Dynamics AX 2009 Implementation
Role: Project Manager
Environment: AX 2009
WWE Inc. is well known integrated media organization with recognized leader
in global entertainment. It is one of the most popular global brands in
entertainment and reaches a broad and intensely loyal fan base. They are
famous for their worldwide Live & TV paid Wrestling Events performed
globally. The Talents or the Performers either a Male Talent or Diva are
Non-Employees of the company and are paid for their Performance Earning
along with the Royalty generated by selling the items branded with
Talents/Diva's Snap shots.
Job Responsibilities
o Responsible for coordinating and integrating activities across
multiple functional lines, and managing stakeholder communications.
o Prepare the project plan, schedule and KPI for resources.
o Preparing Gap - Fit document based on analysis of client business
processes.
o Configuring, documenting the customizations to be done in DAX.
o Given UAT to the team on all the functionalities of Inventory
management, AP, AR
Client: Lupin Pharmaceuticals, Inc.
SAP Support and Implementation for a Leading Pharmaceutical Company
Role: Project Manager
Environment: ECC 6
Description:
Lupin is one of the largest pharmaceutical company that delivers high-
quality, branded and generic medications trusted by healthcare
professionals and patients across the world. It is a fully integrated
pharmaceutical company with an unrivaled position in the US, UK, India and
Japan.
The scope of the project was to support the users on their queries and
implement change request. It was also to perform customization for the
request raised by the user, new requirement in FICO, SD and MM modules and
fixing production issues.
Responsibilities:
o Responsible for coordinating and integrating activities across multiple
functional lines, and managing stakeholder communications.
o Prepare the project plan, schedule and KPI for resources.
o Involved in status reporting and client demos of the product.
o Evaluate solution options and make recommendations
o Prepare in-depth, high-level technology product presentations, white
papers and case studies for field distribution and presentation.
Client: Japan Medical Dynamic Marketing, Inc.
Dynamics AX 2009 Support for Leading Medical Device Manufacturing Co Japan.
Role: Project Manager
Environment: AX 2009
Description:
Ortho Development is a majority-owned subsidiary of Japan Medical Dynamic
Marketing, Inc. (Japan MDM). Japan MDM is a publicly traded medical device
distribution company headquartered in Tokyo. With more than 150 direct
sales representatives and eight branch offices, Japan MDM is one of the
largest distributors of orthopedic trauma devices in Japan.
Responsibilities:
o Post implementation support.
o Responsible for managing the support tickets starting from analyzing
the call to close of call.
o Developing the enhancement by means of customization which involves
cost, efficiency and approval from the client management.
o Categorization of Call as Support, Enhancement, New requirement etc.,
o Prioritizing the call during show stoppers and executing them.
All e Technologies Pvt Ltd (Oct 2008 to Nov 2011)
Client: R. K. Marbles, Jaipur, India
Microsoft Dynamics AX 2009 Implementation for a Marble and Cement
Manufacturing Company
Duration: June 2011 to Oct 2011
Role: Lead Consultant - Trade and Logistics, Production.
Environment: AX 2009, EP
Description:
R.K. Marbles is one of the largest Marble Exporter and Cement industry in
India. They were implementing a new ERP for their Marble & Cement
manufacturing division.
Responsibilities:
o Interfaced with client users for requirement specification
o Analysis of requirement and working on the Fit-Gap process.
o Configuring and Documentation of the business requirements in AX
o Perform functional testing for the various business scenarios already
present in AX and also for the customizations done by the Technical
Team.
o Reviewing test designs, user training and Post go-live support.
Client: HAAS Automation Inc., Oxnard, CA
Microsoft Dynamics AX 2009 Implementation and Rollout
Role: Lead Consultant - Trade & Logistics and Projects
Duration: April to July 2011
Environment: AX 2009
Description:
HAAS Automation is a machine tool builder based in Oxnard, California. HAAS
Automation manufactures CNC vertical and horizontal machining centers,
CNC lathes, CNC rotary tables, and CNC indexers. Sales outlets, referred to
as HAAS Factory Outlets (HFO), are located all over the world. HAAS is one
of the larger machine tool builders, and as its own control builder, it is
also one of the major brands of CNC controls.
Job Responsibilities
o Lead Project for implementation of Dynamics AX.
o Gathering requirements from the business team.
o Preparing Gap - Fit document based on analysis of client business
processes.
o Configuring the business requirements in AX
o Documenting the customizations to be done in DAX.
o Given UAT to the team on all the functionalities of Inventory
management, AP, AR and Project modules.
Client: Caravel Shipping Services Pvt. Ltd., Chennai India
Microsoft Dynamics AX 2009 Implementation for a Logistics Company
Duration: Jan 2011 to March 2011
Role: Lead Consultant- Trade & Logistics
Environment: AX 2009
Description:
Caravel is one of the largest logistics service providers in India. Their
Shipping and domestic cargo services was implementing a new ERP solution
Responsibilities:
o Preparing documents for User Requirement Specification
o Analysis of requirement and working on the Fit-Gap process.
o Preparing Enterprise Design Document (EDD)
o Preparing the Different Test cases for the testing
o Involved CRP (Customer review plan) /UAT (user acceptance testing) and
User Training
Client: Qatar Engineering & Construction Company, Qatar
Microsoft Dynamics AX 2009 Implementation for EPC Contractor Qatar
Duration: Feb 2010 to Dec 2010
Role: Lead Consultant - Trade and Logistics, Projects.
Environment: AX 2009,
Description:
This company offers project management, engineering, procurement,
construction and maintenance services for the Oil & Gas, Petrochemical,
Fertilizer, Power and other industrial infrastructure sectors. It also
has dedicated facilities to carry out fabrication of heavy offshore
structures, including topside production facility.
Job Responsibilities:
o Gathering requirements from the business team
o Analysis of requirement and working on the Fit-Gap process.
o Configuring, customizations of the business requirements in AX
o Monitoring and controlling the Technical Team to complete the
customizations in AX, as negotiated with the client.
o Perform functional testing for the various business scenarios already
present in AX and also for the customizations done by the Technical
Team.
o Identifying potential weakness and participate in discussions with the
client's representatives, Development team and Quality Assurance team.
Client: Services & Trade Co. LLC Oman
Dynamics AX Implementation for an Interior Decoration Company
Duration: Sept 2009 to Jan 2010
Role: Consultant -Trade and Logistics, Production
Environment: AX 2009
Description:
This company is one of the fastest growing manufacturers of Interior
Decoration, Construction, Real Estate Development, Furniture
Manufacture and Trading and has successfully executed several renowned and
impressive turnkey projects in the Middle East, Europe and the U.S.A.
Their core competence in the Middle East is delivering complete turnkey
Interior Contracting solutions, with special emphasis on: Specialized
Joinery, Custom-built Furniture & Cabinetry, Decorative Fibrous Plaster
Works, Specialist Decorative Painting, Gilding and Soft Furnishings.
Job Responsibilities
o Involved in gathering the requirements, analyzing those requirements
as per business specifications.
o Validated and offered feasible solutions
o To co-ordinate with Technical team regularly for effective
implementation.
o To write UAT test cases and conduct Functional Testing for validating
the application.
o Developed custom reports as per business requirement.
Client: Megatech Control, Chennai, India.
AX Implementation for Automation & Instrumentation Service Company
Duration: Jan 2009 to Aug 2009
Role: Consultant, Trade and Logistics, Production
Environment: AX 2009
Description:
This company is a solution provider in the field of Control Automation,
Instrumentation and Services specialize in engineering and integrating
systems with leading makers of PLCs, DCS, Drives, SCADA and Instruments.
And have operations in India, USA, UAE, Kuwait, Qatar, and Singapore.
Job Responsibilities
o Assisted in the creation and documentation of business processes and
module configurations.
o Provided assistance for all data migration activities.
o Oversaw and mentored all Interface, reporting, modification and
security strategies.
o Developed and documented new course of action related to the
completion of AX.
o Trained users on features and benefits of Dynamics AX solution.
Dynamics 4.0 Support for Leading Partner in Middle East.
Role: Consultant- Trade and Logistics
Environment: AX 2009
Description:
This company offers Enterprise solution software across the companies in
the Middle East. Since 1989, The Company has become a leading solution
implementation company ready to tackle the hardest IT challenges.
Job Responsibilities
o Post Implementation Support.
o Responsible for managing the support tickets starting from analyzing
the call to close of call.
o Developing the enhancement by means of customization which involves
cost and efficiency and approval from the Client management.
o Categorization of Call as Support, Enhancement, New requirement etc.,
o Prioritizing the call during show stoppers and executing the same.
Dynamics AX Service Management - product development- Dynamics Service,
Netherlands, ISV for the vertical on Service Management, Offshore INDIA]
Duration: Oct 2008 to Jan 2009
Role: Consultant - Trade and Logistics, Service
Environment: AX 2009 trade & Logistics & Production
Description:
This company is a MS solution provider and ISV vendor. They are developed a
product, which specific to Particular vertical. Its dealer management
system application which developed on AX.
Job Responsibilities
o Involved in designing testing and delivering part of the Contract
request management product upgrade solution ( DYS-SMA - "Certified for
Microsoft" vertical on service management )
o Interfaced with Technical Architect of Dynamics services, Netherlands
to scope and obtain concurrence on design aspects covering Time $
Material as well as Internal Projects in Axapta.
o Determined functional flow for the Contract Management ( vertical
specific)
o Responsible and Accountable for reaching Milestones.
Focus Softnet (Modern Technology LLC), Muscat, Oman (July 2006 to June
2008)
Role: Software Consultant
Job Responsibilities:
o Gathering User Requirements, Demo Designing, Configuration,
Functional Testing Training &
Support of Sage and Focus RT ERP solutions.
o Analyzing the existing software of the clients. Preparing Functional
Requirement Document
and handing over the same to the development team.
o Conducting Training sessions to the end users on the ERP solutions
provided.
o Handling the support issues reported by clients and getting them
resolved by the
development team and closing the issues.
o Tracking the status of the Issues raised by clients.
o Preparing Quick user guides for the ERP projects that we have
implemented.
o Preparing Change Requirement Specification documents in case if
clients request any
changes.
Tata Consultancy Services (Aug 2003 to Nov May 2008)
(Deputed through Gaia Consultancy)
Client: Cingular Wireless, USA
Siebel Application Enhancement
Duration: May 2004 to May 2006
Role: Siebel Consultant
Environment: Siebel Tools, EIM, Remedy, Citrix, Atlys, Infoflo.
Description:
Our Client is Cingular Telecom USA, is under process of Implementing Siebel
& Vitria as per their business requirements on Live Data, which needs
production support also, for that in TCS we have Offshore Team working on
it, apart of this production support we are also getting Siebel enhancement
related Helpdesk tickets on which our team has to work and resolve the
issue within Service Level Agreement.
Responsibilities:
o Working as a successful Team Member resolving data related issues and
reconfiguring Siebel application on the basis of
requirements.
o This includes Reconfiguring Applets, Views, Screens, Business
Components, Business
Objects, Created Drilldown, Pick list, Toggle, MVG, Link, Join object
definitions according to
the requirements and Conduct unit testing,
o Involved in the status reports with the User team Estimation and
Delivery Coordination with
Onsite people.
Client: AT & T Wireless Service, USA
Siebel Production Support
Duration: Aug 2003 to April 2004
Role: Subject Matter Expert (SME)
Environment: Siebel Tools, Vitria, Remedy, Citrix, Clear Case, Clear Quest
Description:
The objective of the project is to provide production support for the
Siebel / Vitria production applications. It is the responsibility of the
production support team to ensure that the Siebel / Vitria applications are
constantly running and that each order placed is successfully provisioned.
The ESP team works on errors in all the systems. The Atlys errors, which
are not resolved, will be assigned to the NBR Root Cause Analysis. The NBR
RCA team will analyze the root cause for the problem and classify the
errors and talk to Convergys (third party vendor maintaining the Atlys
issues) to resolve the issues. Process flow involves the systems namely
Siebel (front end), Vitria (Middleware), Infoflo, Number management system
and Switch management system
Responsibilities:
Responsible for resolving the problem issues (tickets) generated in Vitria
with the help of Remedy and associated tools. Fully knowledgeable about all
aspects of the applications and the several systems needed to support the
applications including operation, interfaces, architecture, workflow
processes and business functionality to provide the required production
support. Any type of issues (tickets) will be worked and the SLA for the
tickets is 90% of the tickets to be completed within 24 Hours and 100% of
the tickets needs to be completed within 72 Hours.
Vinkarr Technologies P Ltd (April 2002 2003 to Aug 2003)
Help Desk Application
Duration: Jan 2003 to Aug 2003
Role: Testing Engineer
Environment: JAVA, MS ACCESS 7.0
Description:
This project is done as motivation in having help desk for the users. The
users who register with this site enter his/her details. He/she enters the
help required from the site in paying electricity, telephone, credit card,
tax, insurance payments etc. by remaining the administrator to collect the
bills and money. This is done by online. The money is collected and paid
offline. Upon the payment administrator mails to the particular user.
Charges are collected for the job done.
Responsibilities:
o Prepare program specification, test plan and operation documentation
o Involved in deriving the Test Scenarios and designing the manual test
cases.
o Perform testing and test cases execution.
o Conduct unit testing,
Inventory management System
Duration: May 2002 to Dec 2002
Role: Testing Engineer
Environment: Java, HTML, Java Script Developer
Description:
This project is a product developed for a Oil Company in Gulf, targeting
the local oil refining plants in Gulf as its customers, with 80 to 90
percent of work is planned to develop in Chennai. This project was
developed earlier in Visual Basic and MS SQL Server, and a new release in
complete Java was planned. The new enhancements includes a few client side
programming using Java Script to enable web based entry forms to do simple
queries to the database from the browser. The new release includes ability
to generate reports in HTML Format using servlets from the Server, using
JDBC-ODBC.
Responsibilities:
o Prepare program specification, test plan and operation documentation
o Perform testing
o Conduct unit testing