Mary L. Hargrove

Email: abwok4@r.postjobfree.com

SUMMARY

Certified Clinical Hemodialysis Technician with 14 years experience,

providing support to physicians, nurses and patients with End Stage Renal

Disease. Experienced in all office technology and practices. Excellent

interpersonal and communication skills, works with accuracy and efficiency.

Earned Bachelor of Arts Degree in Management and Organizational

Development.

CORE SKILLS

Customer Service Assessment

Microsoft Office

Proficiency in (Filing, Faxing)

Machine Transcription

Communications

Computer Literate

EXPERIENCE

BEAUMONT HEALTH SYSTEM, Royal Oak, MI

1997 - 2012

Certified Clinical Hemodialysis Technician

Performs technical tasks following approved protocols to provide direct

patient care as delegated and supervised by the RN. The hemodialysis

technician is a facility trained, procedural oriented health care provider.

Performed patient assessment and initiated dialysis.

Performed computer charting and monitoring of patient's vitals.

Liaison between physicians, nurses, patients and family members.

Performed patient teaching and education

Performed staff in-service on fire safety and evacuation issues.

BEAUMONT HEALTH SYSTEM, Royal Oak, MI

1995 - 1997

Clinical Services Clerk II

The Clinical Services Clerk II assists the physician with all areas of the

office, clinical/technical operations. The position performs a wide variety

of detailed patient care activities under the supervision of the physician

for assigned patients as directed including, though not limited to

venipuncture, vital signs, EKG's, medication administration and procedures.

The position is responsible for gathering patient demographic and insurance

information, review of encounter forms for completion and return,

collection/posting of co-pays and daily clerical operations.

Performed medical transcription for Nuclear Medicine Department.

Performed laboratory charting for nuclear medicine and Associated

Endocrinologists.

Basic clerical duties (answering phones, scheduling appointments, filing,

faxing, basic computer skills.

Duties also included phlebotomy, injections, and performing thyroid scans.

Staff in-service on fire safety and radiation hazard

EDUCATION AND TRAINING

Bachelor of Arts Degree (Mgmt. & Organizational Development) 2008

Spring Arbor University, Spring Arbor, MI

Associates of Arts Degree (Criminal Justice) 2002

Henry Ford Community College, Dearborn, MI

Additional Courses

CCHT (Certified Clinical Hemodialysis Technician)

Service Excellence Certification (Beaumont University)

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