DANIEL P. PEPPER

**** *. ***** ***** *****

TUCSON, ARIZONA 85739

abw8gw@r.postjobfree.com

***-***-***

SUMMARY OF SKILLS:

Windows 7 2000 XP MS Office Vista Visio Excel Power Point Control M

CUSTOMER SERVICE EM7 Jobmaster VPN WAN/LAN PC upgrades security upgrades

helpdesk

DISASTOR RECOVERY BACKUPS HP Dataprotector VMware WEB DESIGN

OS/MVS/JES3

Installed servers monitor switches and routers resolve network issues

CAD/CAM operations

Ability to communicate affectively through report writing and orally ability to contribute to final report writing to

help maintain a high level of quality assurance on our team. Have TRAINED and worked with groups of diversity

in culture and language. Over 20 years in the computer science field, including over five years of secret

classified level. Extremely flexible and can easily adapt to new work environments. Able to work independently

with no supervision. Perform these and other functions using Windows 7,2000, XP,MS Office, Vista, Excel,

Visio, Excel and Power Point.

EXPERIENCE:

April 10 to present; Ranch Maintenance - Ranch hand, Crazy Heart Ranch 13433 N. Como Dr. Tucson,

Arizona 85755, Feed and grain forty head (horses), clean barn, stalls and ranch area. Maintenance of tack

area, riding area and any additional improvements and repairs needed at the ranch.

March 1992 to October 2012; Senior Mainframe Computer Operator Senior, University of Arizona, 1077 N.

Highland Ave., Tucson, Arizona 85721-0073; Monitors system consules,servers, networks on EM7 and

responds to messages required on IBM/MVS/JES2, IBM/OS 9672/390, Hewlett Packard, AIX, and SGI UNIX

Cluster. CUSTOMER SERVICE for students, operators, programmer/analysts and train new student operators.

Perform security measures, network security and monitor environmental equipment. Maintain and operate laser

printers and print queues. Perform assistance with Jobmaster and Control M. Assist in maintaining operator

run-books and logs. Assist UofA helpdesk and UofA Network Support staff during off-hours to report and

resolve network outages of VPN WAN/LAN, VOIPs and PC upgrades and security upgrades in UITS(Center

for Computing Information and Technology). Installed servers, monitor switches and routers and resolve

network issues for customer service and network managers. Provide assistance for network analysts, network

technicians, security operations analysts, Unix and windows systems analysts and IBM z800 programmer

analysts. Run BACKUPS,on HP Dataprotector and VMware.Daily Monthly and Year end processing of

various databases. Other duties include work on DISASTOR RECOVERY tape and media storage.

Preparation Skills: For Presentations, Skilled In The Use Of Powerpoint and Photoshop. Able To Demonstrate

A Design Sense For effective presentations for Web activities, Understanding Of WEB DESIGN and coding,

Effective Specifically, Possess The Skills To Write Html (hypertext Markup Language), Css (cascading Style

Sheets), Javascript And Classic Asp (active Server Pages) Have a Basic understanding Of Access Database

Design And Its Use In Web-based Manipulation.

June 1993 to 2006; Assistant Karate Instructor, P/T Volunteer, The Ultima Martial Arts Center, 4235 W. Ina

Rd. Tucson, Arizona 85741; Contact Instructor: Charles Allen. Instructed a variety of individuals and groups the

art of self-defense in Tang So Do, Jun Kuk Do, Muay Thai and Jujitsu.

December 1992 to June 1993; Sales Associate, Herman’s Sporting Goods 4646 N. Oracle Rd., Tucson,

Arizona 85719.

September 1990 to September 1991; Mainframe Computer Operator, AST Research Corp. 16225 Alton

Parkway, Irvine, California 92618. Monitor VAX 8900 Clusters. Maintain and operate printer and deliver over 700

print reports to all departments through out the manufacturing facility.

June 1988 to August 1990; Assistant Karate Instructor/volunteer, Black Belt Karate/International Black Belt

Karate Federation,Westminster and Huntington Beach, California; Supervisor/owner: Brad and Yvonne

Campbell. Instructed students from USMC, L.A. Police Dept.,Calif. Hwy Patrol.

April 1989 to August 1990; Mainframe Computer Operator/Lead, Pactel Cellular Corp. Sacramento,California

95815. Processed production of the billing jobs through batch processing. Assisted programmers. Submitted

jobs and maintained all job queues for nightly production. Presented oral and written communication of all

turnover to staff and supervisors on a regular and timely manner. Also, trained new personnel on my team.

Utilized 3 VAX clusters and PRIME system.

December 1985 to April 1989; Senior CAD/CAM Computer Operator, Rockwell International-BOEING, Space

Transportation Div., Downey, California; P.O BOX 2837 Seal Beach, California 90740; Contact Supervisor:

Danny Lopez. Supported Engineering Dept. in CAD/CAM operations. Edited and updated command files and

instructions for the team. Provided training to all new personnel. Established new customer accounts.

Restored and archived files and backups on all systems. Generated graphic plots and tested terminals.

Performed SECRET stand-alone processing. Utilized a VAX cluster, CIBER 170/800 Series, and

COMPUTERVISION/CADDS3.

July 1981 to December 1985; Mainframe Computer Operator, Business Applications Corp. Div., Seal Beach,

California. Maintained printer queues and printed reports on XEROX, KODAK and IBM laser printers. Ran III

autocom microfiche systems, IBM 4341’s OS/MVS/JES3 system.

May 1979 to August 1981; Mainframe Computer Operator, Calcomp Inc., 2411 West La Palma, Anaheim,

California 92801; Contact Supervisor: Frank Melendrez, Master Console operator, tape and printer operator on

IBM 370/55 series OS/MVS and PRIME systems. Scheduled and executed production programs. Print and

distribute all reports, tapes and payroll.

September 1980 to June 1981; Computer Operator/T.A., Fullerton Community College, 321 E. Chapman

Ave. Fullerton, California 92832; Maintained SPERRY UNIVAC 1100 and peripheral devices. Provided technical

assistance to students on their homework assignments.

September 1977 to May 1978; Paralegal/Independent Contractor, Mellonics Corp., Van Nuys, California;

Keynoted contracts, hundreds of graphic charts, balance sheets and schedules needed to establish all contract

obligations met by the Mellonics Corp with the Dept. of the Navy. Typed memoranda to be examined by

attorneys and placed in the computer’s database for legal research and possible litigation.

EDUCATION:

September 2001 Accredited training in Dreamweaver, Notebook 2000 and HTML Extended University,

University of Arizona, Tucson, Arizona 85721. Advanced writing and design in web page building.

September 1992 to December 1992, Pima Community College, Tucson, Arizona 85709, Westlaw Research.

September 1989 to December 1989, Golden West Community College, Huntington Beach, California 92647

September 1979 to September 1981, Fullerton Community College; Fullerton, California 92832,

May 1978 ABA Certified Paralegal, UCLA Extension, Los Angeles, California 90024.

August 1977, University of Arizona, Tucson, Arizona 85721,-Major: Public Law (Poli.-Sci.) Minor: Market/Econ.

B. A. 1977.

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