*Stephen G Hnida JR

**** ** **** *****

Ocala, FL 34474

Phone: none

Cell: 352-***-****

E-Mail: abw7nr@r.postjobfree.com

*Summary

I was a customer service in a retail store for 8 years.

I also worked for the postal service for 25 years

I have good customer service skills and like working with people.

I also managed 20 to 250 people and did the scheduling for them.

*Highlights

Inventory control procedure

Employee scheduling

Loss prevention

Mathematical aptitude

Detail-oriented

Excellent multi-tasker

Strong communication skills

Flexible schedule

*Accomplishments

Served my country with pride in the United States Navy

Continued to serve my customers through all lives experiences

Routinely helped as many as 25-30 customers each day in a high-volume retail outlet.

Met monthly sales goals for all the time months straight

*Experience

May 2005 to March 2013

Lowes Home Improvement Ocala, FL

Sales Specialist in windows and doors

I was responsible for make my monthly budget, which I did achieve.

I was also responsible for helping customers in other department throughout the store.

Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.

*July 1995 to February 2001

Hurley Limo Linden, NJ

Limo Driver

Responsible for taking people to and from the airport and driving them to and from places of business and places of interest

*March 1970 to June 1995

U.S. POSTAL SERVICE Elizabeth, NJ

LETTER CARRIER

Here I was responsible for delivering peoples mail I also was a supervisor and was responsible for scheduling anywhere from 20 to 250 employees

*February 1968 to February 1974

Navy Norfolk, VA

Gunner Mate, Boatswain Mate

Served in Viet Nam, Stock Clerk, and Fire control technician

*Education

1967 Roselle Park High Roselle Park, NJ

High School Diploma College course

Union College Cranford, NJ

Accounting

I am a few credits shy of getting my diploma

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