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Medical Assistant Customer Service

Location:
Chicago, IL
Posted:
April 09, 2014

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Resume:

Robin Rutledge

773-***-**** Cell

773-***-****

Objective

To secure a position with a well-established organization that will lead to

a lasting relationship involving growth for both the organization and

myself.

Skills

* Data Entry * MS Word * MS Office 2007

* MS Excel * MS Access * EMR * Medisys

* Citrix * Siemens * Epic * Power Chart

* Cerner * Medical Records * Customer Service

* Scheduling * Clerical * Filing

Experience

Chamberlin Edmonds - Stroger Hospital,

Chicago, IL March 2013 - February 2014

Medical Claims Processor

Use Microsoft Office to document patient applications for medical insurance

claims.

Monitor the status of applications, responsible for delivering claims to

correct locations.

Manage company spreadsheets and faxed medical records to appropriate DHS

offices.

Prepare medical claims, update notes, print separators and scan into Pace.

Process medical claims for DHS hearings, denials, and approvals.

Plasma Care,

Chicago, IL June 2009 - March 2013

Screening Receptionist

Answered phones, processed new donors, put patient's demographics into

computer.

Reviewed, and updated patient's files, scheduled appointments, and data

entry.

Screened donors, obtained vitals,

monitored hematastat, and refractometers ranges.

Performed cholesterol screening on plasma donors, and processed plasma

daily.

APAC Pain Management - Weiss Hospital,

Chicago, IL October 2006 - May 2009

Medical Assistant/Office Manager

Scheduled, and canceled appointments, data entry, answered multiple phone

lines.

Greet patients, collect co-pays and deductibles, updated patients'

demographics.

Post procedures for the day, RX refills and ensure the orderly flow of

patient's.

Vitals, injections, cleaned exam rooms and ordered supplies for inventory.

Center for Human Reproduction,

Chicago, IL February 2001 - September 2006

Medical Assistant

Updated charts, answered phones, refill requests and new prescription

orders.

Assist with physician with patient's exams, cleaned exam rooms, collected

specimen.

Obtained patient's lab results, inventory, scheduled appointments, and

verified insurance.

Performed blood draws, urinalysis and intrauterine inseminations.

Education

American InterContinental University, Hoffman Estates IL 12/2014

Associates -Business Administration

Illinois School of Health Careers, Chicago IL, 10/2001

Diploma - Medical Assistant/Phlebotomy



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