Candice B. Williams

* ***** ****** ** *********, MO 63042

314-***-**** or 314-***-****

abvnob@r.postjobfree.com

SUM MARY OF COMPETENCIES:

• Demonstrates a high degree of professionalism in both written and verbal communication

• Strong analytical, problem solving, and research ability

• Keen perception for extracting important data.

• Ability to manage several concurrent projects in a fast-paced environment.

• Sharp, quick learner; willing to get involved.

• Ability to work effectively across functions and with all levels of management.

PROFESSIONAL SKILLS:

• Proficient and computer literate in Microsoft Office Suite; Word, PowerPoint, Excel. Outlook,

Mestamed, HRIS, HBOC, Epic, Medical Manager, Nex Gen, American Medical, Ford

Compliance and Titanium.

• Claims and Data Management

• Supervisory

• Customer Service

EDUCAT ION:

• Lindenwood University; Saint Charles, MO.

M aster of Science in Human Resource Management, F al l 2012

• M issouri College; Saint Louis, MO.

B achelor of Arts in Health Business Administration and Healthcare Management: 2009

Computer Administration Associates Degree: 2006

Medical Administrative Assistant Diploma: 2003

P ROFESSIONAL EXPER IENCE:

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Candice B. Williams

8 Ville Teresa Ct Hazelwood, MO 63042

314-***-**** or 314-***-****

abvnob@r.postjobfree.com

Ajilon Staffing

Recruitment Assistant : Feb 2013- March 2013 (still currently working with this company

competing temp assignments as needed.)

• Assisted in the final completion of an acquisition project with the merging of employees from

Jefferson Regional to Mercy Health. Requests information from law enforcement officials,

p revious employers, and other references in order to determine applicants’ employment

acceptability.

• Complied and prepared reports and documents pertaining to personnel activities.

• Processes, verifies, and maintains documentation relating to staffing, recruitment, t raining,

g rievances, performance evaluations, and classifications.

• Searched employee files in order to obtain information for authorized persons and

organizations, such as credit bureaus and finance companies.

• Prepared badges and identification cards and performed other security related duties.

(Nov 2011- Dec 2012: (Performed and completed an internship and temporary staffing

assignments as needed. Gaps in employment due to prioritized completion of college course work)

St. Louis Black Pages I nc.

Executive Assistant; I nternship Dec 2011- Mar 2012

• Functioned as managerial support to the Publisher & CEO Mr. Howard Denson

• Prepared and edited client correspondence communications

• Recruitment Assistant: assisted in a recruitment strategy for empowering individuals for The

T ransformational Agenda (i.e seminar)

• Reviewed operating practices implementing improvements as necessary pertaining to the

annual seminar

• Assembled and analyzed data for future improvements

Jennings Medical Center

Administr ative Assistant: May 2008-Nov 2011

• Maintained claim system configurations, resourcing and allocating funds daily (primarily

Medicare/ Medicaid).

• Managed and processed insurance claims by reviewing and validating claims daily.

• Followed up on lapsed and or denied cases evaluated cross over claims received. Compiled

b ills and collection letters.

2 Page

Candice B. Williams

8 Ville Teresa Ct Hazelwood, MO 63042

314-***-**** or 314-***-****

abvnob@r.postjobfree.com

• Served as an aide for Office Manager, organizing and maintaining paper and electronic files

w hile providing business and management principles involved in strategic planning, resource

a llocation, and word processing.

• Managed the selection orientation and initial t raining of new medical assistant interns.

• Resolved and clarified issues with patient’s medications, collaborating effectively with local

pharmacies.

• Provided strong leadership capabilities by opening and closing the medical practice as

needed.

• Also responsible for careful review of patient’s medical record as required by most insurance

companies, to determine prior authorizations for medication and outpatient procedures.

Ansira, I nc. ( Ford, Lincoln, Me rcu ry Advertising Consulting Center Headqua rters)

Compl iance Account P rocessor : Oct 2008- Feb 2009

• Provided customer support and communications for Ford and Lincoln Mercury Corporate,

Regional and Field personnel who contact the FLM Dealer Advertising Center for assistance.

• Responsible for pre-approval consultation service for dealership ads prior to publication and/

or broadcast.

• Accurate review of pre-approvals and claims through the Ad compliance software to ensure

no infraction is missed in a review for dealership reimbursement.

• Provided quality customer service via phone assisting dealership members with information

regarding reimbursement inquires.

• Processed any extraneous materials by handling submissions to appropriate team members.

Kirkwood Medical Group, L LC

Administr ative Assistant/ Receptionist: Feb 2005-Sept 2007

• Answered telephones and greeted patients on a daily basis. Also billed patient for services

rendered.

• Completed registration on patients. t r iaged, and scheduled appointments.

• Recorded and filed patient data and medical records; handles correspondence. Arranges and

assists with hospital admissions.

• Coordinated scheduled luncheons with Pharmaceutical Representatives while adhering to

new medication solicitation, increasing the physicians’ awareness.

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